James S, February 2021
"Excellent service from start to finish!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Highly recommended!! Excellent service received by Abby and team, were very happy with our new car!! We will be coming back in the future for our next car purchase! Nothing was a problem to them! Very professional!! Top quality cars sold!! Thanks guys!!
+10 Found this review helpful
Simon C, February 2021
"Great Service, "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Abs & Patricia are a great team, car was spot on as advertised, 6 months AA warranty included and a bonus 12 months AA breakdown & recovery for £2 a month, you cant even buy a coffee that cheap.
Car is great and II would definitely use North West Autos again.
Many Thanks
Simon
+9 Found this review helpful
Nita R, February 2021
"Purchased a Qashqai in 13/2/2021"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Brilliant service, Jimmy was a lovely guy and looked after us whilst we did a part exchange of our car, highly recommended
+9 Found this review helpful
Hamza, February 2021
"Great audi "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Brought audi a4 from this dealer sale rep abby and kam dealt with all my enquiries about the car made it easy to by and explained all my finance options and the car was in good condition I would highly recommend the garage to mates and family to visit this garage
+9 Found this review helpful
Dr F, February 2021
"Floyd Millen"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a beautiful car. Abby was amazing he supported me in every way. Jimmy and Abby are fantastic, I traveled from Kent to Blackburn and I would do it again. Great guys, great company, great service
+8 Found this review helpful
Callum, January 2021
"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Brilliant customer service, very helpful and friendly throughout the whole experience. Would highly recommend.
+8 Found this review helpful
Patrice S, January 2021
"Amazing company to deal with "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought my car last year, first one i had bought for years as i had a company car, i did have problems which I expected with it being 11 years old but they were with me every step of the way and I can’t tell you how happy i am with my new mini x well it feels new to me
+10 Found this review helpful
Sonia I, January 2021
"5* Service!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased a gorgeous mini from North West Autos 4 week ago. I’ve held back to write a review as I waiting to see if the car runs okay. I can honestly say it’s a dream! Made up with my complimentary 6mth AA warranty too, with being a lady driver this really gives me peace of mind. The staff on the phone are brilliant, the sale was smooth. Would defo recommend!
+10 Found this review helpful
Christopher J, January 2021
"very unprofessional a bunch of cowboys"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Paid a £200 deposit on an Audi A5 cabriolet and was told they needed 1 week to get it pre-prepped put a new MOT etc so drove up from Cambridge to collect the car (200 miles ) and was told on arrival that it was not ready !!!! They didn't call me beforehand even though they knew I was on the way just waited until I arrived and then informed me that it was not ready. I incurred an overnight stay because it was 6 pm before I left their premises and the weather was not good so stopped over in a local travel lodge. I am still waiting for the return of my £200 deposit and the cost of my overnight but they have told me they would not usually pay such a cost even though the mistake was theirs. Avoid them at all costs they are not professional and are very quick to take your money but do not want to give it back. Cowboys!!!!!
+22 Found this review helpful
A. S, December 2020
"HEED THE BAD REVIEWS AND AVOID."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a car from these men and it's literally been the worst purchase I've ever made. These guys are criminals. If your savvy you will know straight away but unfortunately it took me a few visits before I realised how nefarious these lads are. Stay away and buy from a reputable trader.
+33 Found this review helpful
NWAB from North West Autos Blackburn in response to HEED THE BAD REVIEWS AND AVOID.
I would like to point out we dont have many bad reviews and those that we do usually mention the purchase they made. We 100% go that extra mile to resolve all issues where possible. competitors and the odd person who doesn't get their own way because they are unreasonable can easily be spotted - when reading a bad review ask yourself can 1000+ positive reviews against a small amount of negative (like this one) really be fair. We sell used cars - we cannot guarantee 100% problem free. we can however be there 100% to help should a problem arise and we pride our self on this.
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