95% Reviews
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93% Recommend
to friend


259 reviews from our car dealer reviews community
Leave a review for North West Trade Centre Lancaster
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259 reviews from our car dealer reviews community

Leave a review for North West Trade Centre Lancaster
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"Ford Fiesta "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Our experience was fine on the day. We did have slight issue when told to come down to collect but then told the car was not ready so had to go back another time and even after a valet the engine bay still needed cleaning. Apart from that, it was fine. Took a week to collect as car needed a service.

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Aftersales from North West Trade Centre Lancaster in response to Ford Fiesta

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Stuart was spot on"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Cars is grand, well chuffed. I was just looking about and spotted it so went to see what they had to offer. No pressure when I was there. Stuart who sold it was very helpful, absolutely spot on. nothing hidden. Answered all my questions and ran through the MOT history. He even came in on his day off to do the handover. Everything was right.

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Aftersales from North West Trade Centre Lancaster in response to Stuart was spot on

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Good to deal with, no pressure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My Kia is in fantastic condition with low milage, it's brilliant. Well engineered, nothing fancy and drives well. I had a look around at garages near me but some were expensive so decided to go to North West Trade Centre. Lots of cars. Stuart helped us, he was very nice. Good to deal with, no pressure. I couldn’t knock him down but it was a fair price. I liked the choice of cars and price. There was a few working days wait to collect and the car was ready, had a valet, did the paperwork and drove away. I have already recommend them to family, they have a nice choice of lower priced cars.

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Aftersales from North West Trade Centre Lancaster in response to Good to deal with, no pressure

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"No problems "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Up to now so far so good. Exhaust blowing alittle bit and ive topped oil up but apart from that it's been great. I chose this dealer as they were local and it was quick for us to visit them. We needed a car quickly and the car was more or less ready but collected when we got back from holiday week later. Abdul was really nice, he was great, good lad. There were no problems.

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Aftersales from North West Trade Centre Lancaster in response to No problems

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Easy process"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

North West Trade Centre had the car I wanted. Staff were good, Ben dealt with us he was fine. It was just an easy process.

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Aftersales from North West Trade Centre Lancaster in response to Easy process

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Land Rover Discovery Sport"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I saw someone online who recommend them to me so I went to the branch in Lancaster. Car is going well but I wasn’t happy with the sales person. Was told would get full service and mot which delayed the collection. They then said it wouldn’t get an MOT as over six months left. They need to not over exaggerate and over promise. Confusion over spelling of my name for the logbook so had to send it off to get amended, they need to be more professional. However, the car is nice and going well.

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Aftersales from North West Trade Centre Lancaster in response to Land Rover Discovery Sport

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Brilliant staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Originally I saw the car at a decent price, I had a look at it, liked it and decided to go ahead with it. I don’t think log book still been changed. I got a fine for highway penalty. Told dealer and they paid it. Apart from that, everything’s fine, cars running ok. Staff were brilliant. Happy with everything.

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Aftersales from North West Trade Centre Lancaster in response to Brilliant staff

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Ford Fiesta "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

On the day we test drove a couple and bought one we liked. Guy I dealt with was spot on, lad called Jamie. He dropped it off for me save me going for it. There was no locking wheel nut or parcel shelf so went back to the dealer but didn’t get them. They did offer to pay for the locking wheel nut and they said they would source a parcel shelf but didn’t want to go back a third time and sorted it myself. I did have a good experience with the lad who sold it but aftersales let me down alittle bit I would still go back and buy another car if needed to.

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Aftersales from North West Trade Centre Lancaster in response to Ford Fiesta

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"LAND ROVER FREELANDER 2"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Cars alright, enjoying it so far. Not had the v5 yet so I’ll chase that. My previous car was broke and I needed a four wheel drive. They were the easier to get to that had a cheap Freelander with the higher spec that made a difference to others id been looking at. I looked at pictures online before I made an appointment to look at it. Originally I wanted a different car that I had a deposit on but they couldn’t get it back in time so I chose another so l gave three stars. They got the car prepped and ready for me, it worked out well. I felt the sale person wasn’t that mechanically minded as the car needs a service. Had a test drive, sorted the finance on it pretty quickly and drove away that day which I was quite impressed with.

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Aftersales from North West Trade Centre Lancaster in response to LAND ROVER FREELANDER 2

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Professional "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Professional service from Jake when I was buying car, he wasn't pushy and gave me all the details, the Volvo I bought is ok, just on collection the oil level was a little low which is why I have rated them four stars. But I would buy from them again based on my experience.

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Aftersales from North West Trade Centre Lancaster in response to Professional

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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Dealership Information

About Us

Driven by Trust, Powered by Value

At North West Trade Centre, with locations in Lancaster and Preston, we pride ourselves on delivering exceptional value and service to every customer. With over 500 quality used vehicles in stock across both sites, we offer one of the largest selections in the region. Whether you are looking for your first car, a reliable family vehicle, or something a bit more special.

We believe that buying a car should be simple, transparent, and stress-free. That is why we are Driven by Trust and committed to honest advice, clear pricing, and friendly customer care from the moment you step onto our forecourt.

We are also Powered by Value, offering competitive finance options to suit all budgets and warranty packages for added peace of mind. So you can drive away with confidence.

Visit us in Lancaster or Preston and discover why so many drivers across the North West choose us time and time again.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
259 reviews4.6 out of 5 stars — Rated Excellent
Excellent
167
Very Good
82
Average
10
Poor
0
Terrible
0

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  • Contact Information

    Address

    North West Trade Centre Lancaster
    Northgate
    Morecambe
    LA33AY

    Get in touch

    01524 943050
    https://www.northwesttradecentre-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About North West Trade Centre Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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