95% Reviews
replied to
93% Recommend
to friend


259 reviews from our car dealer reviews community
Leave a review for North West Trade Centre Lancaster
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259 reviews from our car dealer reviews community

Leave a review for North West Trade Centre Lancaster
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"Ford Focus"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Cars ok but I had a couple of issues in first week which I had to get repaired. I spoke to the dealership who said they would help reimburse me but i'm still waiting on some other bits so they lost points as they could be quicker on communication. On the day it was alright, let me have a test drive. They were friendly and helpful with getting the car sorted. Ben was good, he was sound. They were quite keen to let me look at other cars on the day.

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Aftersales from North West Trade Centre Lancaster in response to Ford Focus

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Positive experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The dealership had a good selection of cars, although there weren't as many manuals as automatics and I was specifically looking for a manual. Even so, I found the right car for me and the whole experience was very positive. I have in fact already recommended North West Trade Centre.

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Aftersales from North West Trade Centre Lancaster in response to Positive experience

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Happy with how the issue was dealt with"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Purchased a Hyundai i10 for my son who is currently learning to drive. About three weeks after buying it, it needed a new battery, but Motor Trust paid for the replacement even though the battery wasn't covered by the three-year warranty. I thought that was very fair, and they sorted it out very quickly. Everything was fine at the dealership as well. I was very happy with how they dealt with the battery issue.

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Aftersales from North West Trade Centre Lancaster in response to Happy with how the issue was dealt with

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Stuart was spot on! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The whole experience was great. I travelled down from Scotland and ran into a couple of issues on my way down, but he did all he could to help. When I lost my phone, he helped me get everything sorted. I travelled down from Scotland as I was looking for the right car, and the Focus listed by the Trade Centre ticked all the boxes. A big thing was that the car was from down south, where less salt is used on the road, which means it would have less rust underneath.

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Aftersales from North West Trade Centre Lancaster in response to Stuart was spot on!

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Ben was a great help"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

loving the car!

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Aftersales from North West Trade Centre Lancaster in response to Ben was a great help

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Mercedes A-Class"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The experience at the dealership buying the Mercedes A-Class was alright. I'd recommend them based on my experience. The only issue I had was with the paperwork. The car has an MOT, but I wasn't given a copy of the MOT certificate and the warranty, which I am chasing, but other than that it was okay. I'd still give it four stars.

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Aftersales from North West Trade Centre Lancaster in response to Mercedes A-Class

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Straightforward"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Vauxhall Grandland is ok, however, my old tax was not taken off the part-exchanged car and I couldn’t pick my new car up on the same day as I was collecting it quite late and the finance didn’t release the funds in time. Other than that Jake was great and the whole process was straight forward.

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Aftersales from North West Trade Centre Lancaster in response to Straightforward

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Abarth 595"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Abarth 595 is a good little car. I'd been looking for one for a while and had looked all over, but this was the one I set my heart on after seeing it online. Everything at the dealership was really good and Kieran was great with everything. They also had a massive selection of cars, so if I were looking for another car in the future, they'd probably be the first place I'd go.

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Aftersales from North West Trade Centre Lancaster in response to Abarth 595

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Service was impeccable"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Service was impeccable. Adam was helpful, attentive and knowledgeable. The purchase process was very easy and stress-free. Would definitely recommend. The pickup of the new vehicle was also quick and efficient. They sorted my old car tax and registered the new vehicle to my name. It was a very good customer experience all round.

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Aftersales from North West Trade Centre Lancaster in response to Service was impeccable

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Discovery Sport"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I've been getting on well with the Discovery Sport and everything has been fine. I can't remember the salesman's name, but everything was sound. Based on my experience, I'd recommend Motor Trust

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Aftersales from North West Trade Centre Lancaster in response to Discovery Sport

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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Dealership Information

About Us

Driven by Trust, Powered by Value

At North West Trade Centre, with locations in Lancaster and Preston, we pride ourselves on delivering exceptional value and service to every customer. With over 500 quality used vehicles in stock across both sites, we offer one of the largest selections in the region. Whether you are looking for your first car, a reliable family vehicle, or something a bit more special.

We believe that buying a car should be simple, transparent, and stress-free. That is why we are Driven by Trust and committed to honest advice, clear pricing, and friendly customer care from the moment you step onto our forecourt.

We are also Powered by Value, offering competitive finance options to suit all budgets and warranty packages for added peace of mind. So you can drive away with confidence.

Visit us in Lancaster or Preston and discover why so many drivers across the North West choose us time and time again.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
259 reviews4.6 out of 5 stars — Rated Excellent
Excellent
167
Very Good
82
Average
10
Poor
0
Terrible
0

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  • Contact Information

    Address

    North West Trade Centre Lancaster
    Northgate
    Morecambe
    LA33AY

    Get in touch

    01524 943050
    https://www.northwesttradecentre-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About North West Trade Centre Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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