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98% Recommend
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317 reviews from our car dealer reviews community
Leave a review for North West Trade Centre Preston
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317 reviews from our car dealer reviews community

Leave a review for North West Trade Centre Preston
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"Good customer service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The customer service was good when I bought the car. There was one issue I noticed after buying the car. I hadn't checked the plug used for the tyre pressure machine when I first purchased it. When I had a tyre puncture and tried to put air into the tyre, I found that the plug wasn't working. As far as I'm aware. Apart from that issue, the MINI has been fine, and the customer service at the dealership was good. I'd still recommend Northwest Trade Center

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Aftersales from North West Trade Centre Preston in response to Good customer service

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Jake was brilliant"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Jake was brilliant at the dealership. My only criticism was the delay with my refund. I was initially told three to five days, then ten working days. In regard to the dealership, the Mitsubishi has been great. I had to take it to the garage, but it turned out to be something minor. I'd still recommend the dealership based on everything

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Aftersales from North West Trade Centre Preston in response to Jake was brilliant

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Delivered as described"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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We looked at the Nissan Juke online and arranged everything that way rather than going to the dealership. The car was delivered to us and was all as described, which was good. The car was bought for me to drive, and I haven't had any problems.

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Aftersales from North West Trade Centre Preston in response to Delivered as described

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Everything was good on the day I went there. They drove us around and the service was very good. The service over the phone has been good as well. Apart from an issue with the wing mirror, it has all been alright.

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Aftersales from North West Trade Centre Preston in response to Good

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Absolutely lovely"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I'm enjoying the jeep although I'm usually in the passenger seat! Mark was absolutely lovely, He was brilliant at answering my questions and was so unlike the typical used car salesman you might expect. I felt very comfortable talking to him I couldn't have been happier with how he treated me.

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Aftersales from North West Trade Centre Preston in response to Absolutely lovely

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Wayne was grand!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Wayne at the dealership, and he was grand, really nice. The customer service was good. The only thing was that we'd arranged a day to get the brake pads changed, but no one turned up. Wayne did message me on the day to explain that the mechanic hadn't managed to get organised, which was completely understandable. That said, things happen, and it's not a problem.

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Aftersales from North West Trade Centre Preston in response to Wayne was grand!

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I'd give Northwest Trade Center five stars Buying my Jaguar was perfect, with no issues whatsoever. Wayne was great and just let me go at my own pace, advising me when I needed it. They weren't money grabbing or trying to push me into anything. I knew what I wanted, which was an automatic, and that's exactly what they showed me. They didn't try to sell me a manual like other places had. I had a budget in mind, and they helped me find something within it. It was nice, short and simple, and within 24 hours I was out with a car. The Jaguar's been great, with no major defects or issues. I've noticed a few little blemishes that I didn't spot the first time around, but nothing major. The only downside is that Jaguar want £50 to change the car's account into my name so I can download the app, which I think is a bit of a con, so I've not done that yet. Apart from that, I can't really complain. The buying experience was perfect, Wayne helped me out.

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Aftersales from North West Trade Centre Preston in response to Perfect

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I first heard about the dealership through somebody I knew who told me about it and suggested I go and have a look. I decided to visit, and when I went there, they were great. I'd definitely consider going back to the same dealership if I were looking to buy a different car in the future.

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Aftersales from North West Trade Centre Preston in response to Great

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Can't fault the guys"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Mini Hatch is a great little car. Had a small problem with the alloys, which they've arranged for their repair guy to come to my house next week to repair, so I'm happy with that. My experience was a 4 out of 5. The only thing stopping it from being a five is the issues with the car. I wouldn't say the dealership could've done anything better. Cars have issues and teething problems, and to be honest, I can't fault the guys for how they've been helping me.

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Aftersales from North West Trade Centre Preston in response to Can't fault the guys

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Jacob was really nice"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My experience with Northwest Trade Centre was fine when I purchased my Mercedes C-Class. I dealt with Jacob, who was really nice, and he answered all my questions. I've also been searching on their website for new cars, as I'm interested in looking at other options. I wasn't sure whether they offered trade ins, so that's something I'll probably look into. I particularly wanted to leave a good review for Jacob because he was really nice to deal with.

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Aftersales from North West Trade Centre Preston in response to Jacob was really nice

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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Dealership Information

About Us

Driven by Trust, Powered by Value

At North West Trade Centre, with locations in Lancaster and Preston, we pride ourselves on delivering exceptional value and service to every customer. With over 500 quality used vehicles in stock across both sites, we offer one of the largest selections in the region. Whether you are looking for your first car, a reliable family vehicle, or something a bit more special.

We believe that buying a car should be simple, transparent, and stress-free. That is why we are Driven by Trust and committed to honest advice, clear pricing, and friendly customer care from the moment you step onto our forecourt.

We are also Powered by Value, offering competitive finance options to suit all budgets and warranty packages for added peace of mind. So you can drive away with confidence.

Visit us in Lancaster or Preston and discover why so many drivers across the North West choose us time and time again.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
317 reviews4.6 out of 5 stars — Rated Excellent
Excellent
221
Very Good
84
Average
9
Poor
0
Terrible
1

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  • Contact Information

    Address

    North West Trade Centre Preston
    Blackpool Road
    Preston
    PR40XL

    Get in touch

    01772 972 727
    https://www.northwesttradecentre.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About North West Trade Centre Preston

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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