The customer service was good when I bought the car. There was one issue I noticed after buying the car. I hadn't checked the plug used for the tyre pressure machine when I first purchased it. When I had a tyre puncture and tried to put air into the tyre, I found that the plug wasn't working. As far as I'm aware. Apart from that issue, the MINI has been fine, and the customer service at the dealership was good. I'd still recommend Northwest Trade Center
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Aftersales from North West Trade Centre Preston in response to Good customer service
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre
Jake was brilliant at the dealership. My only criticism was the delay with my refund. I was initially told three to five days, then ten working days. In regard to the dealership, the Mitsubishi has been great. I had to take it to the garage, but it turned out to be something minor. I'd still recommend the dealership based on everything
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Aftersales from North West Trade Centre Preston in response to Jake was brilliant
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre
We looked at the Nissan Juke online and arranged everything that way rather than going to the dealership. The car was delivered to us and was all as described, which was good. The car was bought for me to drive, and I haven't had any problems.
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Aftersales from North West Trade Centre Preston in response to Delivered as described
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre
Everything was good on the day I went there. They drove us around and the service was very good. The service over the phone has been good as well. Apart from an issue with the wing mirror, it has all been alright.
Reviewer has confirmed their email address
Aftersales from North West Trade Centre Preston in response to Good
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre
I'm enjoying the jeep although I'm usually in the passenger seat! Mark was absolutely lovely, He was brilliant at answering my questions and was so unlike the typical used car salesman you might expect. I felt very comfortable talking to him I couldn't have been happier with how he treated me.
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Aftersales from North West Trade Centre Preston in response to Absolutely lovely
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
Wayne at the dealership, and he was grand, really nice. The customer service was good. The only thing was that we'd arranged a day to get the brake pads changed, but no one turned up. Wayne did message me on the day to explain that the mechanic hadn't managed to get organised, which was completely understandable. That said, things happen, and it's not a problem.
Reviewer has confirmed their email address
Aftersales from North West Trade Centre Preston in response to Wayne was grand!
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
I'd give Northwest Trade Center five stars Buying my Jaguar was perfect, with no issues whatsoever. Wayne was great and just let me go at my own pace, advising me when I needed it. They weren't money grabbing or trying to push me into anything. I knew what I wanted, which was an automatic, and that's exactly what they showed me. They didn't try to sell me a manual like other places had. I had a budget in mind, and they helped me find something within it. It was nice, short and simple, and within 24 hours I was out with a car. The Jaguar's been great, with no major defects or issues. I've noticed a few little blemishes that I didn't spot the first time around, but nothing major. The only downside is that Jaguar want £50 to change the car's account into my name so I can download the app, which I think is a bit of a con, so I've not done that yet. Apart from that, I can't really complain. The buying experience was perfect, Wayne helped me out.
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Aftersales from North West Trade Centre Preston in response to Perfect
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK
I first heard about the dealership through somebody I knew who told me about it and suggested I go and have a look. I decided to visit, and when I went there, they were great. I'd definitely consider going back to the same dealership if I were looking to buy a different car in the future.
Reviewer has confirmed their email address
Aftersales from North West Trade Centre Preston in response to Great
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre
The Mini Hatch is a great little car. Had a small problem with the alloys, which they've arranged for their repair guy to come to my house next week to repair, so I'm happy with that. My experience was a 4 out of 5. The only thing stopping it from being a five is the issues with the car. I wouldn't say the dealership could've done anything better. Cars have issues and teething problems, and to be honest, I can't fault the guys for how they've been helping me.
Reviewer has confirmed their email address
Aftersales from North West Trade Centre Preston in response to Can't fault the guys
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre
My experience with Northwest Trade Centre was fine when I purchased my Mercedes C-Class. I dealt with Jacob, who was really nice, and he answered all my questions. I've also been searching on their website for new cars, as I'm interested in looking at other options. I wasn't sure whether they offered trade ins, so that's something I'll probably look into. I particularly wanted to leave a good review for Jacob because he was really nice to deal with.
Reviewer has confirmed their email address
Aftersales from North West Trade Centre Preston in response to Jacob was really nice
Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre
At North West Trade Centre, with locations in Lancaster and Preston, we pride ourselves on delivering exceptional value and service to every customer. With over 500 quality used vehicles in stock across both sites, we offer one of the largest selections in the region. Whether you are looking for your first car, a reliable family vehicle, or something a bit more special.
We believe that buying a car should be simple, transparent, and stress-free. That is why we are Driven by Trust and committed to honest advice, clear pricing, and friendly customer care from the moment you step onto our forecourt.
We are also Powered by Value, offering competitive finance options to suit all budgets and warranty packages for added peace of mind. So you can drive away with confidence.
Visit us in Lancaster or Preston and discover why so many drivers across the North West choose us time and time again.
Manufacturers: Sells a variety of makes and models
North West Trade Centre Preston
Blackpool Road
Preston
PR40XL
| Mon | 09:00 - 19:00 |
| Tue | 09:00 - 19:00 |
| Wed | 09:00 - 19:00 |
| Thu | 09:00 - 19:00 |
| Fri | 09:00 - 19:00 |
| Sat | 09:00 - 18:00 |
| Sun | 10:30 - 17:00 |
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