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Excellent customer service,very polite,pleasant and helpful.Kept me up to date on the progress on my car while I waited for it to be serviced,even had it washed before bringing it back to me.A pleasant experience and recommend this service team highly,from the Manager and to all his service desk colleagues,excellent customer service, thank you.
Excellent service given, all my issues were resolved quickly, politely and feedback given throughout.
My van had its annual service at Nox Vauxhall Staples Corner today and I dealt with Jason Allene who was very helpful kept me well inform on what work had to be carried out on the van he was very helpful just hope he has set an example to other service people.
I bought my car into Now Vauxhall Staples Corner for a service and Kevin took care of my car. Fast, quick and informative service.
Reviewer has confirmed their email address
20 days ago I have made a waiting appointment for annual service on 03/01/2017 at 8:30 am in Now Vauxhul in Stapeless Corner , I arrived on time and I left my car with Jason and he told me that it will take 2 or 3 hours for service but after 4 hours that I was waiting there, at 12:30 pm they even did not start to service and when I complain he just said sorry to me and he said you have to wait because it is Lunch time then we will start servicing your car...I get angry and I ask them to give my car to go home, he instead of bring my car he take me with him to find the car in the garage . he did not have any knowledge about his job and treating customer.
I bought the New Astra in January 2016, the dealer was Ilesh Shah, he was very helpful and knowledgeable the sale went smoothly.. The car itself is brilliant I would definitely use them again in future.
I'm talking more about there service department at Now Vauxhall Staples Corner, it is the most disgusting service I ever received. I would not advice my enemy to go there to get the vehicle serviced, the people at the department are very bad with dealing with customers they do not truly value customers. And in top of everything they try to take the advantage of customers financially by dishonesty giving wrong priceses and quotes. My advice will be to other people who experience the same contact the CEO of Vauxhall uk. His name is Rory Harveyrory.email@example.com
Awful car dealership, broke down within 10 minutes of leaving the garage, I had to leave the car there and they didn't give me a courtesy car or sort me any transport to get back to my house 40 minutes away. They had the car for over a week and kept promising I would have it back the next day then the next day etc.. When I eventually got it back they had resprayed the bumper poorly and left bubbles which are now cracking. Every time I've spoken to the dealer they have been very rude. I can't stress enough how bad this place was, I will never go back.
Reviewer has confirmed their email address
When purchasing the car l was advised MOT was half price and a further discount voucher number was give of another 20 pounds. This dealer refused to honour it and therefore cost my sister £20 in June 2015. It is yet another attempt by vauxhall to mislead us with the previous being lied to and cheated by Bristol Steeet Motors at Chingford
They have no grasp of customer service. This the second time i have had the misfortune to deal with branch of vauxhall. last Tuesday i booked my car in for an investigation, because the engine warning light came on a week after its first service. I have not driven the car and tonight the day before it goes in they call me to say I will need to rebook for next Friday. I asked for the manager to call me back and surprise surprise no phone call. Please avoid these people you have been warned.
Now Vauxhall Staples Corner are the Staples corner based branch of the Now Vauxhall Group. As well as selling a full range of new Vauxhall cars and vans, they also offer a wide range of approved used cars from other popular manufacturers. This dealership group purchase cars and a free valuation for your can be obtained through their website. Finance packages and motability are also available. Servicing is available from trained Vauxhall technicians as well as genuine Vauxhall parts and accesories. Now Vauxhall also offer specialised Ford and Saab servicing on site. This Staples Corner branch is open for business 7 days a week.
Deals in: Cars, Vans
Now Vauxhall Staples Corner
North Circular Road
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