Nuneaton Car Sales were really good at what they do, and I would not hesitate to recommend them to other people based on my experience.

My Ford Galaxy, which I purchased in July, has been running really well ever since. I was also pleased with my experience at the dealership, and I would give it 5 stars.

The BMW X1 that I purchased has been good with no mechanical issues, and Car Time has shown a good level of customer service as well.

I have been using the car quite a bit since getting it and everything is running great. We dealt with Charlotte at the dealership. She was very professional and efficient. We came to see the car and picked it up within the following week. I did think it could have been valeted a little better, and we did have to bring it back to get a seal fixed. However, they handled it very quickly and without any hassle.

I had a few issues that affected my overall experience. The car broke down after just five days and needed a new water pump. Before I bought it, I was told the system would be pressure checked, flushed, and fully inspected when I picked it up, but that didn’t happen. There were also some marks of white paint on the door where it had been handled during paint touch up. It wasn’t a big problem, but some finishing touches would have made a better impression. On top of that, the wheels were quite dirty when I received the car. Because of these unnecessary hassles and things not being done properly the first time, I would rate my experience as a 3.

The customer service I received at Nuneaton was the best. I couldn't be more thankful. I had been looking to buy a car for a while but always felt harassed by dealerships trying to sell me other things and constantly calling. However, with Nuneaton this was not the case. They weren't pushy or rushing me into anything. I turned up, had a look around, and found someone once I saw a car I liked. He gave me the keys and let me go off and test drive it by myself, which was really appreciated as it can be quite daunting having someone sat with you. After that, all the paperwork was done for me and I left with the car. My son, who was with me, also purchased a car the same day and we are both happy. We couldn't have had a better experience.

The initial customer service had been great and we were pleased, but the after-service was not the best. We called to put in a complaint because the car had not been valeted properly. On the surface, it looked clean, but when we looked around, it was actually quite filthy with lollipop sticks everywhere and other bits of rubbish. There were also some surface-level scratches on the car, so we called and took the car in to get everything sorted. They got us in right away to deal with it, which was appreciated. However, there was another issue with a piece of plastic on the aircon in the back that was very loose and kept falling off easily. We asked them to fix this as well, but it didn’t get done, so now we are going through the process of getting that sorted too. It is frustrating because we had such a great initial experience. It’s just these final details that we feel need some improvement, and that would make Nuneaton truly five-star worthy.

Very good car, I have already done a few trips down the coast so definitely given the car a test out, and everything is running perfectly. Adam was great, nothing but helpful I would definitely recommend to family and friends, great dealership with trustworthy cars.

Great salesman, didn't get rushed into anything was very helpful and sorted out most things I asked without any hassle. car was lovely and clean when I took it away. Great experience buying a car. Tim was great to deal with.

Adam was really helpful and professional, didn't try pushing for the sale and listened to what I was saying. Really pleased with my decision and had no issues.