24 reviews from our car dealer reviews community
Leave a review for Oak Street Cars
Leave a review

24 reviews from our car dealer reviews community

Leave a review for Oak Street Cars
Leave a review
"A brilliant company to get your car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Right from the start until the finish, we couldn't of asked for a better service! I didn't have a clue what I wanted and with four children and a tight budget they helped me find the car I needed. Extremely friendly and could not have been more helpful...... I would definitely recommend this company to anyone looking for a car.

"Love my new car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been looking for a new car for ages but really wasn't sure about what car would be good for me and my family. I popped in, and Jason was so knowledgeable about cars. We went through a few options and there was no hard sell so I felt comfortable buying a five door saloon off their forecourt. There was a slight issue with the window but Jason was so approachable. I literally dropped the car off and within a couple of hours it had been fixed and I was back on the road again. I really love my new car and I would certainly recommend S&S Oak Street Cars.

"Thank you for your excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from S&S Oak Street Cars and I am really pleased with the service I received and the quality of the car. My husband is changing his car very soon and we are most certainly going to be repeat customers. Extra brownie points to the yard guy Bob who gave our car a really lovely valet before we picked it up.

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"Poor Quality - Dont recommend "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Within hours of driving my car for the first time, the oil light came on. After calling them for help, they sent me to a garage that was not close by. My car was not repaired for 2 weeks, as they "had to get prices for the manager". Eventually we left the car at the garage with a note saying it needed to be fixed or wd the next day, and they had even 'replaced the cam belt' which was apparently recently replaced when I bought the car? Even that has now started to squeak so I took it to a garage, and they said it looked old and dry. DO NOT TRUST

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+1 Found this review helpful
"knowledgable and friendly staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

wife and I went for a look round the cars at OAK ST. CARS and found one which we liked and suited us. We had a test drive and on our return sorted out details and paid a deposit. T he next day I had a phone call to say that the car had been checked over, had a oil and filter change and was ready to collect. I found that the experience went very well so full marks to all at OAK ST. PS. this was not my first car from this dealer.

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+0 Found this review helpful
"poor service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had to take car back to Oak Street Cars for an engine rattle to be looked at and a/c not working, they had car for 2 weeks and did absolutely nothing , was just fobbed off with a " they all rattle". difficult on the phone (laughing in background) just taking the piss. As for the warranty it is useless as no garage will do any work under it(not even oak street cars) since car came back from them can not open bonnet now! ruined my new car experience&will yours. As there are so many other car dealers in norwich i would advise you to walk past these people, if you do buy from them be VERY CAREFUL. I am so sorry i bought the car been nothing but aggrovasion.

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+1 Found this review helpful
"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Oak Street Cars are great guys will help your with anything can't how much I enjoyed the experience with these guys 10/10 thanks Andrew and kerry walker.

"Great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a Citroen from Oak Tree Cars and found there was a couple of small issues with the car with window and exhaust they asked me to bring it back and the had it fixed the next day. Also had a major scratch on my Honda Civic so where I ripped the front bumber off I took it to them to fix now you can even notice the damage

"Great place"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my sons first car from Oak Street Cars and it’s been great thank you.

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+1 Found this review helpful
"Excellent service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Highly recommend Oak Street Cars, I bought a car off them that kept breaking which wasn't their fault at all, they asked me if I wanted my money back but by only having an automatic license the money was pretty useless to me at this point, you can't drive money. So they tried to fix the car for over 2 months for me but the car was doomed, they let me borrow their courtesy car for about two months, this car was for sale as well and they got enquiries about it but they didn't once ask for it back, I was unbelievably grateful! Jason bought loads of automatic cars that I may have potentially liked, me being picky and having certain requirements I declined a lot of them, this didn't bother him, he wanted to find me the right car for me however long it took. We finally found me a car and I love it! Throughout this entire experience, I could say it would've made my life a lot easier going elsewhere to get a car but I wouldn't change my experience at all, I couldn't have asked for a better team to help me find a car, thank you, Jason, Bobby and John!

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Dealership Information

Oak Street Cars is an Independent dealership that is based in Norwich. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
24 reviews3.5 out of 5 stars — Rated Very Good
Excellent
14
Very Good
1
Average
1
Poor
1
Terrible
7

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  • Contact Information

    Address

    Oak Street Cars
    110-112 Oak Street
    Norwich
    Norfolk
    NR3 3BP

    Get in touch

    01603 470381
    http://www.sandscarsalesoakstreet.co.uk/

    Opening times

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    Dealership Statistics

    62%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Oak Street Cars

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    Directors: XXXXXXXXXX
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