Had to take car back to Oak Street Cars for an engine rattle to be looked at and a/c not working, they had car for 2 weeks and did absolutely nothing , was just fobbed off with a " they all rattle". difficult on the phone (laughing in background) just taking the piss. As for the warranty it is useless as no garage will do any work under it(not even oak street cars) since car came back from them can not open bonnet now! ruined my new car experience&will yours. As there are so many other car dealers in norwich i would advise you to walk past these people, if you do buy from them be VERY CAREFUL. I am so sorry i bought the car been nothing but aggrovasion.

Oak Street Cars are great guys will help your with anything can't how much I enjoyed the experience with these guys 10/10 thanks Andrew and kerry walker.

Brought a Citroen from Oak Tree Cars and found there was a couple of small issues with the car with window and exhaust they asked me to bring it back and the had it fixed the next day. Also had a major scratch on my Honda Civic so where I ripped the front bumber off I took it to them to fix now you can even notice the damage

I bought my sons first car from Oak Street Cars and it’s been great thank you.

Highly recommend Oak Street Cars, I bought a car off them that kept breaking which wasn't their fault at all, they asked me if I wanted my money back but by only having an automatic license the money was pretty useless to me at this point, you can't drive money. So they tried to fix the car for over 2 months for me but the car was doomed, they let me borrow their courtesy car for about two months, this car was for sale as well and they got enquiries about it but they didn't once ask for it back, I was unbelievably grateful! Jason bought loads of automatic cars that I may have potentially liked, me being picky and having certain requirements I declined a lot of them, this didn't bother him, he wanted to find me the right car for me however long it took. We finally found me a car and I love it! Throughout this entire experience, I could say it would've made my life a lot easier going elsewhere to get a car but I wouldn't change my experience at all, I couldn't have asked for a better team to help me find a car, thank you, Jason, Bobby and John!

So enquiring about a car and also finance was very lovely man at Oak Street Cars kept me up to date etc. Called me to tell me i would qualify for finance but the monthly payments were a little too high to what i wanted. I informed him i wouldnt be purchasing at this time but thanked them. Received this: Thank you ever so much for wasting my time and effort to get you finance it took a long time as you have bad credit next time please don't look at my cars as we want sell you one. I felt this was uncalled for i let them know immediately but yet received this.

Bought the car Rav4 MK2 September 10 2014. First turbo went, had to get Toyota to diagnose the problem as Oak Street cars fobbed me off. Fixing the turbo took them a month. Spent over a grand bringing it up to standard. Then had cam belt changed, turned out the crank shaft and crank shaft pulley were so badly worn my engine could go at any minute. Quoted 2500 grand to fix. The cars a write off. Trading standards need to investigate Oak Street motors. Please don't ever buy a car from them.

Great sales patter but sadly not very knowledgeable, their cars are very poor quality. I bought a car with issues which they did not resolve, and although they had identified it they also failed to tell me that some components are no-longer produced so the issues cannot be fixed. Avoid Oak Street Cars.