When i went to pick the car up from Oakwood I had a hugely positive overall experience. Basically my car broke down just down the road from the dealership, now this is clearly not the fault of the dealership, it was mechanical. To me what was brilliant was they took it in for me, fixed it for the next day and couldnt apologise enough even though they werent at fault. This really impressed me and showed they arent looking for a quick sale and send you on the way. I suppose you learn more in adversity then in something straight forwards!!!...nightmare. They took it back, fixed it. Really happy with the car since, its been 6 weeks now and would recommend them to anyone who will have the confidence they will be looked after