Roger O, July 2025
"Great Job"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Pavilion car are very very quick and do the job great, 5 star rating.
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James S, July 2025
"Quick process"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really pleased with the vehicle, It is more my wife who uses it and she does seem to be having a whirl of a time. We both went to the dealership to get the car, it was good customer service and all in all a quick process, I am still waiting for my V5 but hoping this will come through soon. I also do feel that the car could have been valeted a lot better than it was. However in regards to any faults or worries about the vehicle itself there is none.
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John G, July 2025
"Pleased customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
No problems at all, I have really been enjoying my new car. The service was equally as good, with very clear communication and documentation throughout the entire process. Full marks from me.
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Ceri H, June 2025
"Enjoying the Audi Q3"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased an Audi Q3 and it has been good, I’m really enjoying it. Zak was the salesman who helped me with the purchase, and he was helpful throughout. I did find a few small issues with the car after I got home, such as the back window wiper needing replacement and a small dent, but other than that, there have been no issues. I would rate it 4 stars.
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Hannah H, June 2025
"Zak was wonderful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
the tyre gauge wasn't reconfigured after it was changed. Otherwise, love the car... And Zak was wonderful
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Abigail G, June 2025
"Generally happy "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
the sales person was helpful without being pushy. I'm pleased with the car. It would have been nice to get a bit more for my car as the part exchange but generally I'm happy and would buy from you again
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Leanne S, June 2025
"Super easy!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really straightforward, no hassle or pressure. The salesman was really nice and not pushy or intimidating. Did the work they promised and have been very happy so far. Would really recommend considering Pavillon even though it’s a bit hidden away.
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Super easy!
Hi,
Thank you for the great feedback! We’re so glad to hear that your experience was smooth and hassle-free. It means a lot to know you felt comfortable and well looked after with no pressure, just honest service, as it should be.
We’re especially grateful for the recommendation, even if we are a little tucked away! If there’s anything you ever need, you know where to find us.
All the best,
The Pavilion Car Sales Family
James G, June 2025
"Highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
No complaints when it comes to the Toyota Yaris. I purchased it for my girlfriend and she has been enjoying it. There was a really good level of customer service when we were there and we would highly recommend Pavillion Car Sales to others who are considering purchasing a vehicle.
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Highly recommend
Hi,
Thank you so much for the lovely review! We’re really pleased to hear your girlfriend is enjoying the Toyota Yaris, great choice! It’s fantastic to know that you were happy with the level of customer service you received and that you’d recommend us to others.
We truly appreciate your support, and if you ever need anything in the future, don’t hesitate to reach out.
Wishing you both many happy miles ahead,
The Pavilion Car Sales Family
Amanda E, June 2025
"Great service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'd give a 4. The service was great, I love the car, the only thing that wasn't great was it wasn't clear to me that I should wait for confirmation of funds being received before collecting the car, so I believed that once I'd had confirmation of finance approved I could collect.
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to Great service
Hi,
Thank you for taking the time to share your feedback and for your kind words about the service and your new car — we’re so pleased to hear you’re loving it!
We really appreciate you highlighting the confusion around the conformation of funds from the finance company. We always have to ensure clear funds are received for the purchase before releasing any car. We always aim to make things as clear as possible, and your comments will help us improve our communication for future customers to avoid any confusion in this area. We're glad everything was sorted in the end, and we truly value your understanding.
If you ever need anything down the road, we're always here to help. Enjoy the drive, and welcome to the Pavilion Car Sales Family!
Warm regards,
The Pavilion Car Sales Family
Isobel P, June 2025
"4 stars "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything went well, aside from a minor issue that was resolved shortly after the purchase.
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PAVILLION CAR SALES from Pavillion Car Sales - Crawley in response to 4 stars
Hi,
Thank you for your feedback and for choosing Pavilion Car Sales. We’re glad to hear everything went well overall, and we appreciate your understanding regarding the minor issue. We’re always committed to resolving any concerns quickly to ensure our customers are completely satisfied.
If there’s anything else we can assist you with, please don’t hesitate to get in touch. Welcome to the Pavilion Car Sales Family!
Best wishes,
The Pavilion Car Sales Family
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