Cissy A, January 2025
"Happy Customer 🙂"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was looking online for a while before I spotted the Ford B Max at Pavilion Car Sales. The car definitely drew me in initially, but the service at the dealership was really, really good. I had a small problem with one of the doors afterwards but Zak and the team sorted it for me straight away, so I'm leaving this review as my way of saying thanks from a happy customer 🙂
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Zak from Pavillion Car Sales - Crawley in response to Happy Customer 🙂
Hi,
Thank you so much for sharing your experience! I’m delighted to hear that the Ford B-Max caught your eye and that our service lived up to your expectations. It was our pleasure to assist you, and I’m especially glad we could quickly sort out the issue with the door for you.
Your kind words and thoughtful review mean a lot to both me and the entire Pavillion Car Sales Family. It’s always our goal to ensure every customer drives away happy, and knowing we achieved that for you is incredibly rewarding.
If there’s ever anything else we can help with, please don’t hesitate to reach out. Wishing you many happy and trouble-free miles in your B-Max! 😊
Best regards,
Zak and The Pavillion Car Sales Family
Maxwell G, January 2025
"Went above and beyond"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Buying a new car is never easy and after looking at so many options, they all started to blend together. That was until we came across Zak at Pavilion Car Sales. From the moment he responded to our enquiry he truly stood out. Zak was fantastic—polite, helpful, and quick to answer all of our questions about the Toyota Aygo. He even went above and beyond by helping us deal with our old car. Although it wasn’t worth much due to its age, Zak assisted us in selling it for parts ensuring we got something back for it. We want to express our gratitude to Zak and the team at Pavilion and wouldn’t hesitate to recommend them to friends and family in the future.
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Zak from Pavillion Car Sales - Crawley in response to Went above and beyond
Hi,
Thank you so much for such a thoughtful and detailed review! I’m thrilled to hear that your experience with us stood out and that I could make the process of finding your Toyota Aygo a little easier and more enjoyable.
Buying a car can certainly feel overwhelming, so I’m glad I could answer all your questions and assist you with your old car. It’s wonderful to know that helping you sell it for parts made a difference, and I truly appreciate your kind words about our efforts.
Your recommendation means the world to me and the entire Pavillion Car Sales Family. If you ever need assistance or have questions down the road, please don’t hesitate to reach out. Wishing you many happy miles in your Toyota Aygo!
Best regards,
Zak and The Pavillion Car Sales Family
Barry H, January 2025
"Very pleased so far"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Ford Fiesta hasn’t been driven much yet, but I’m very pleased with it so far. The service from the dealership was great, with the only minor inconvenience being that I received a PDF version of the manual instead of a paper one. Zak assured me he’d help provide a physical copy if needed. He’s a lovely chap so I’m confident he’ll be able to assist.
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Zak from Pavillion Car Sales - Crawley in response to Very pleased so far
Hi,
Thank you for taking the time to leave such a kind review! I’m so glad to hear that you’re pleased with your Ford Fiesta so far and that you found the service at Pavillion Car Sales to be great.
I completely understand the preference for a physical manual, and as promised, I’ll do everything I can to help you get one if needed—just let me know! It was a pleasure assisting you, and I truly appreciate your patience and understanding regarding this minor detail.
If there’s anything else you need, whether it’s about the manual or anything else, don’t hesitate to reach out. Wishing you many happy miles ahead in your Fiesta!
Best regards,
Zak and The Pavillion Car Sales Family
Sarah M, January 2025
"Absolutely fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Unfortunately my Hyundai i30 was written off, so I was desperate to find the exact same car. I came across Pavilion Car Sales online and saw they had exactly what I was looking for. I reached out, and the person who assisted me was absolutely fantastic...so helpful throughout the process. I’m hoping I won’t need another replacement anytime soon, but I’ll definitely check these guys out again if or when the time comes. Thanks so much!
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Zak from Pavillion Car Sales - Crawley in response to Absolutely fantastic
Hi,
Thank you so much for your wonderful review! I’m delighted we could help you find the exact car you were looking for. It was a pleasure assisting you throughout the process, and I’m glad we could make it as smooth and hassle-free as possible.
Your kind words mean a lot, and it’s great to know that you’d consider us again in the future—though I hope your new car serves you well for many years to come! If there’s ever anything else we can help with, please don’t hesitate to get in touch.
Wishing you all the best and many happy miles in your new Hyundai i30!
Best regards,
Zak and The Pavillion Car Sales Family
Albert N, January 2025
"Couldn't have done more for me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Zak's very personable and was just generally very nice, kind and helpful throughout the purchase of my Suzuki Swift last month. He couldn't have done anything more for me if I'm honest. I'd have no qualms in recommending Pavillion Car Sales going forwards and will definitely check their stock first when it’s time for my next car.
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Zak from Pavillion Car Sales - Crawley in response to Couldn't have done more for me
Hi,
Thank you so much for your kind review! It was an absolute pleasure helping you with your Suzuki Swift, and I’m delighted to know that you had such a positive experience. I always aim to ensure the process is as smooth and enjoyable as possible, so your feedback means a lot to me.
I truly appreciate your recommendation and am thrilled to hear that you’d check our stock first when it’s time for your next car. If you ever have any questions or need anything in the future, don’t hesitate to reach out—I’m always here to help.
Wishing you many happy miles in your Suzuki Swift!
Best regards,
Zak and The Pavillion Car Sales Family
Dave A, January 2025
"5 out of 5 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I rate pavilion car sales 5 out of 5 because the sales staff were helpful, pleasant and did exactly what they said.
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Zak from Pavillion Car Sales - Crawley in response to 5 out of 5
Hi,
Thank you for your fantastic 5-star review! It means a lot to us that you found our sales staff helpful, pleasant, and true to their word. We believe in delivering on our promises and providing an honest, stress-free experience for every customer, so it’s wonderful to know we hit the mark for you.
If there’s anything else we can do to assist you in the future, please don’t hesitate to reach out. We’d be delighted to help again whenever you need us.
Wishing you all the best,
The Pavillion Car Sales Family
Portia N, January 2025
"Thanks ever so much Zak"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I found Pavilion Car Sales while browsing online, and I'm so glad I did because Zak was fantastic. As a woman the idea of buying a car can feel a bit daunting, but Zak was incredibly kind and assured me he’d be happy to offer help, guidance, and support—whether I bought a car from him or not. After some back and forth, I decided on a Toyota Yaris, and I absolutely love it! The engine runs perfectly, and I’m delighted with my choice. A huge thank you to Zak for all his help and support. It’s so reassuring to know he’s just a phone call away if I ever need anything.
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Zak from Pavillion Car Sales - Crawley in response to Thanks ever so much Zak
Hi,
Thank you so much for your kind and heartfelt review! I’m delighted to hear that your experience with us was positive and that you’re loving your Toyota Yaris. It was truly my pleasure to assist you and provide any help or guidance you needed along the way.
I completely understand how buying a car can feel overwhelming at times, so I’m especially glad I could make the process more comfortable and reassuring for you. Knowing that you feel confident and happy with your choice means the world to me.
Please don’t hesitate to reach out if you have any questions or need assistance in the future—I’m always just a phone call away. Wishing you many happy miles in your new car!
Best regards,
Zak and The Pavillion Car Sales Family