5% Reviews
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29% Recommend
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17 reviews from our car dealer reviews community
Leave a review for Penybanc Car Centre
Leave a review

17 reviews from our car dealer reviews community

Leave a review for Penybanc Car Centre
Leave a review
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can not rate Kerry and the team enough. Good deal on my part exchange, good communication sorted the tax and registered the new keeper details etc Fantastic service and I would definitely recommend this company. Also a good selection of cars to choose from. One very happy customer!

"avoid"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter purchased a car from them 6.000 wasted and spent hundreds on it ever since no manual and faults to numerous to mention and having been back 3 times nothing rectified Today we found out it has a Rolls Royce battery, She has spent hundreds on this car. I think it had been in and accident and should of been written off in my opinion. When she has rang they say oh bla bla is on holiday ring again in two weeks. Have given up now. Avoid Penybanc Car Centre.

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+8 Found this review helpful
"Range Rover Evoque"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took delivery of used Range Rover Evoque Today. I have worked in the motor trade for many years. Ceri the salesman at Penny anc couldn’t have more helpful and polite. I also met the business owner they guys down here are complete gentleman. The cars are competitively priced but are still willing to do all they can to deliver an affordable deal. Top draw I would highly recommend a purchase from Pennybanc Car Centre!

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+1 Found this review helpful
"Defender 110 sold after a 3 hour drive"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I spoke to Penybanc Car Centre at 09.10 on Sunday morning to confirm the vehicle was still available. I was assured the car would not be sold as i was drain get 3 hours to view and buy. According to Richard the owner 'he would never do that, as it was his word'. I was telephoned at 13.38 when i had already reached Cardiff to be sold they had sold the vehicle. Disgusting! Stay away Adam

"Dreadful after sales"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from them. Fairly soon the engine light came on. they told me to ignore it but I had to have a timing belt fitted. They weren't interested when I rang. Soon after the rear end collapsed and I had to sell it for scrap. Initially when I viewed they said lots of other people were ringing and if I wanted it I had to move fast. Now thinking back they clearly knew the issues with my vehicle. I will never go back.

"Christmas Car Nightmare!"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently purchased a car at Penybanc Car Centre as a Christmas present for our son. Before purchasing the salesman was extremely helpful. We were told that the car was reliable and that they knew the history of the car and that it had two previous owners. This turned out to be five owners once we got the log book! We were also promised a full 12 month MOT which never materialised. However, upon purchasing the car we were told that they didn't have the log book and that we'd have to apply for a new one from the DVLA. On Christmas Day my son who was absolutely delighted with his present, took it for a spin. He didn't get too far before the car lost power and when he pulled over water was pouring out. On further examination, the water pump hoses had disconnected and the battery was flat. After reconnecting the hoses, topping up the water and jump starting the car we managed to get it home. During this time it also developed a hole in the exhaust!! On route back to the garage, the car started emitting lots of white smoke and the engine cut out. The emergency services towed us back to the garage and we were told that the head gasket had blown. We were told by the salesman that it could be fixed but we explained that we just wanted a refund. We were told that it was not possible because the owner was away on holiday and would not be back until the New Year. We went back to the garage once the owner returned having previously sent a letter providing a list of faults that had developed. We were told that the owner had left but we would not take 'no' for an answer and decided to wait in the office until he returned. Five mins later he arrived shouting and swearing and banging doors. After 15 - 20 mins of intimidation tactics and verbal abuse he finally calmed down and agreed to refund our money. He also apologised and stated that the car should be scrapped. After reading other reviews about this place I think we were very fortunate to get our money back so quickly. Personally, we would never buy from this dealer again as we feel the car was not roadworthy and should not have been sold but scrapped in the first place. Also their attitude was completely unprofessional.

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+8 Found this review helpful

Andrew in response to Christmas Car Nightmare!

But they have an aa dealer aproval doesn't that mean something nowadays.

"Celia"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please do not waste your money buying from Penybanc Car Centre. They offer you everything when buying but as soon as they have your money they ignore you, lie to you and verbally abuse you. A nasty company.

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Dealership Information

Penybanc Car Centre is an Independent dealership that is based in Ammanford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
17 reviews2.3 out of 5 stars — Rated Poor
Excellent
4
Very Good
1
Average
1
Poor
4
Terrible
7

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  • Contact Information

    Address

    Penybanc Car Centre
    96 Penybanc Road
    Ammanford
    Carmarthenshire
    SA18 3QS

    Get in touch

    01269 592122
    https://www.penybanc-carcentre.co.uk/

    Opening times

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    Dealership Statistics

    29%
    Would recommend this dealer to family and friends
    5%
    Percent of reviews responded to by this dealer

    Additional Information About Penybanc Car Centre

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