I got a vauxhall mocka from store in hillington .found out ot was dented in side when I got it home had not been taxed .twice since buying code 89 on computer now I have burning smell commin from car clunking comin from back of car also and loss of power .lucky white Heather eh.. Stay back from these guys

I bought a Renault Clio from Peter Vardy Hillington & I have never been so disappointed. Firstly I picked the car up and it had not been cleaned at all despite being told they have given it a full valet. It was dirty inside and there were old receipts from the previous owner from 2018. There were also documents from the previous owner confirming their full name, home address, contact number & email address which is a breach of GDPR. I emailed the branch manager advising of these documents however it was overlooked and there was no acknowledgement. As soon as I drove the car home I noticed a couple of issues with the car so I emailed my sales advisor to make them aware of this. I was advised to bring the car in so they could have a look then to be told I need to book an appointment for it to be seen by the technicians as they agreed there was a fault. Brought the car in December and the next available appointment was mid January, no curtesy car was provided as they had non available until the end of Feb? When the car was with the technician I got a call from the after sales team who advised there were no issues with the car and I can collect it... I advised there is a couple of issues and they were adamant they done all the checks required so advised I need them to look at this again or I will need to seek legal advice as I have been sold a faulty car, surprisingly 2 hours later they had managed to identify the issues and I was advised there was a loose part underneath the car which the technician had said it was all fine the first time they called me. They have now booked me in with Renault themselves to rectify the issue I’m having with my media system. All these issues should have been sorted before giving the car back to me. Peter Vardy do not seem to take any responsibility at all for anything so I would avoid at any cost!!! 100% will be taking this further as the staff I have dealt with so far are just rude & don’t seem to care.

Bought a car from them (car store glasgow) 7 years ago and after a month or two i find out that the car was after serious CRASH, went to them and they didnt offer any solution what so ever. Avoid if u can. If you really want to buy the car from them then do not believe in any checks they have. Make sure the car is whole 100% yourself. Beware

Very disappointed with aftersales I have been sold a dud no aerial window keeps going down and the condensation in the car is unbelievable in cold morning windows are iced up on the inside

Had to call out RAC for flat battery after a few weeks of purchasing car. Was booked in to get checked over but due to COVID had to cancel and a few days later it happened again. As this was Xmas eve I couldn't get through but logged a text chat where I was told someone from customer services would call me back. Called out Dad yesterday and had to buy a new battery at a cost of £215. Car starts as sharp as anything now whereas before it was sluggish. Called Peter hardy today to tell them and to ask for refund as it was within the 3 month warranty period to be good not covered for bettery. Absolute joke especially as it had happened previously after only a few weeks of having car. Clearly not checking battery before selling cars. Avoid at all costs as knowing but from them again and neither will anyone in my family. Aftercare and customer service is everything when buying a car and to get sold one with a dodgy battery is not on!

On the actual day of buying the car you are met at the door by salesmen, very polite and very helpfully at all pushy, the salesman I seen was Chris Mitchell, who immediately knee exactly what car I was talking about that I had seen on line, he got the keys and was extremely knowledgeable about the car and the make of car. Sorted out a deal fast with his sales manager also very nice and pleasant to talk to. I felt important to them as a customer from.start to finish and a definite 5 star service.

Dealer registered vehicle in wrong name despite being specifically advised of correct details This was relaid toPeter Vardy Without response DVLA now require confirmation letter of their error Requested return phone call re this matter Still waiting

KEEP CLEAR Phone calls and emails ignored very poor after sales service. Car registered in wrong name