Recently bought a vehicle from Phantom Motor Company and dealt with Luke and David. They kept open communication with me throughout the purchase process and even added some custom extras to the vehicle upon request. I was told the vehicle would be delivered on a trailer but it was driven down which meant it wasn’t as clean on the exterior and had extra mileage. The chips on the door could also have been repaired to a better standard. Regardless, happy to recommend them to anyone and would definitely purchase another vehicle from them in the near future.
Purchased my latest car from these guys and had a flawless service from start to finish. Highly recommend this company, fabulous service, great deal and sublime aftercare
Very pleased with the service! Jamie was very helpful when helping us purchase our perfect car! The whole process was very straight forward, he answered every question in great depth that we asked. I would highly recommend PHANTOM MOTOR COMPANY- The whole experience was brilliant, il see you in 12 months for my MOT. Thankyou guys!
I had some problems which Luke helped to sort out not a very happy experience at the begining
Reviewer has confirmed their email address
Luke from Phantom Motor Company in response to Not so happy
Good morning, Sorry to read the above. I have brought this up this morning with the person you have dealt with in order to better our service going forward. If there is anything further I can do for you please let me know
Great service buying the car. There were a few issues after purchasing but the owner Cole sorted these out quickly. I would buy from him again.
Great experience buying my Merc, but a lot of issues after. It took them 3 weeks to sort wrongly fitted wheels (by them) communication was poor. I realised a month after purchase that they hadn't cleared the finance on my old car, so I was paying for two! Everything was eventually solved but the issues shouldn't have happened and should've been sorted quicker, wouldn't use again.
Anonymous in response to Poor aftersales
After speaking with the owner, matters are now resolved. I would deal with him again 😊
Great service until something goes wrong, This is supposed be be a prestige car dealership. The sold me a bmw 530 GT in January and when I took the car for a service I was told that the rear wheel had been welded up four times and was leaking air and was too dangerous to drive. This should of been picked up on In the inspection carried out before delivery. This was three weeks ago and I’ve had nothing but lies and being fobbed off. They don’t return calls they promise to make. I have a disabled wife and I’ve been left over the Christmas holidays with no car as it doesn’t have a spare wheel. The only honest and decent member of staff is Kay in sales who has on numerous occasions tried to get someone to call me but the sales managers are not interested after they’ve had the money . I would avoid Phantom Motor Company at all costs. I guess it’s a trading standards issue now, beware
I must say that I had an amazing experience with Phantom Motors, dealing with Chris, Cole, Jamie and all the staff was so pleasant and comforting! I highly recommend anyone to deal with Phantom Motors. Thank you all for the amazing experience and especially the amazing car. Merry Christmas all
Reviewer has confirmed their email address
Cannot thank Phantom Motor Company enough. This is my second purchase in 3 years from them. The service was second to none. Cole the director even saw to me personally. They made me feel so welcome, sorted all my finance within 1hr and I drove away the same day. I have honestly never seen a showroom with so many high end cars. If you in the market for personal service and a classy motor then give these guys a call. Nothing too much trouble. Thanks a lot
Reviewer has confirmed their email address
Bought a Mercedes S500 from Phantom Motor Company on 2nd October 2019 can't thank them enough best car and customer service I have ever had. It had full service history and I took it to the garage that has done all the services since new for its B service which is the main service when they check everything on the car . They said everything was perfect and didn't need anything doing apart from the normal oil change Thank again Phantom Motor Company
Reviewer has confirmed their email address
Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.
Sports & Prestige Specialist Dealer
Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.
Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.
Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.
As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1758 | |
Very Good | 282 | |
Average | 7 | |
Poor | 9 | |
Terrible | 8 |
Phantom Motor Company
Hindley Industrial Estate Coupland Road
Wigan
Greater Manchester
WN2 4GS
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