The service was good and I am happy with the car and have been enjoying it. I would recommend the dealership
Reviewer has confirmed their email address
I would have given 5/5 if the previous owner’s details had been removed from the Bentley. I was able to do this myself with ChatGPT's help, then add my details and download the app. I’d recommend addressing this for new customers, since small issues like this can be frustrating. Overall, excellent and very happy :)
Reviewer has confirmed their email address
Marketing Manager from Phantom Motor Company in response to 4/5
Hello Craig, We're really sorry about this, an error on our behalf clearly. This is rather an unusual slip up but we really value your feedback and review. Please do let us know if you need anything further, as we're more than happy to help. Kindest Regards, Phantom.
I recently purchased a Range Rover Velar in black 2019. The vehicle is in excellent condition. Re purchase of the car was seemless. Staff I dealt with were excellent. I received a flawless service and I’m am very happy with the car. I would highly recommend Phantom they provided me the best service I have ever had when purchasing a car. You won’t be disappointed.
Reviewer has confirmed their email address
Marketing Manager from Phantom Motor Company in response to Purchase of Range Rover Valer
Hello Chris, Thank you for leaving a review! Great to hear how your experience went, and we wish you all the best in your new car. Appreciate the recommendation too - true legend. All the best, Phantom.
From start to finish, the process was pretty painless. I went in unannounced, and they accommodated me when I showed up. They showed me a couple of cars, and it took about 4 days from choosing to collecting it. They charged the I4 for me and made sure it was fully valeted and lovely smelling. We have bought a BMW X50M from them before, so it was a natural decision to go back due to how good the service. They remembered my partner when he came in, which was a really nice touch. They also gave us a nice bottle of champagne as well as some Phantom-branded items. I was a bit hesitant about changing from the big, powerful one to the leccy I4 however is an absolute go-kart!
Reviewer has confirmed their email address
Marketing Manager from Phantom Motor Company in response to Great service!
Hello Gemma, Whilst changing cars is a big step, we're glad you came back to visit us. Really appreciate you taking the time to award us a review like this. What a pleasure to read. We hope to see you both sometime in the future! Kindest, Phantom.
Everything’s going fine with the GLE I purchased however I do have a paintwork issue and just waiting for them to get back to me. On they day I was at the dealership it was brilliant. Chelsea dealt with us, she was lovely and got the car looking mint. I liked their general welcomeness and how friendly they were. I waited a few weeks for the car because a few parts were needed.
Reviewer has confirmed their email address
Marketing Manager from Phantom Motor Company in response to Chelsea was lovely
Hello Emma, We're glad you loved your service with Chelsea, she'll be so happy to hear the feedback. Please do keep us posted if there is anything else we can help you with, as our willingness to help out isn't just on the showroom floor. All the best, Phantom.
Very good service in terms of communication at the beginning when buying the car very supportive and guided well into getting the financing side cleared. First time experience was very impressive. A little disappointed at the end as I brought the car home without car mats inside which were promised by the sales person to be sent out to me in post but never arrived despite few reminder phone calls also made. Other than that good service offered and enjoying my new car.
Reviewer has confirmed their email address
Purchased a Mercedes GLE through Phantom. I dealt with Jon the salesman, he was very professional and talked me through all of the options available to myself.
Reviewer has confirmed their email address
No complaints, all positive. I found the RR Sport on AutoTrader, but I was following Phantom for a while due to the photography on their adverts and their cars having great specs!
Reviewer has confirmed their email address
Dan was great & the Phantom garage was great.
Reviewer has confirmed their email address
Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.
Sports & Prestige Specialist Dealer
Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.
Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.
Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.
As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 2381 | |
| Very Good | 469 | |
| Average | 46 | |
| Poor | 10 | |
| Terrible | 10 |
Phantom Motor Company
Hindley Industrial Estate Coupland Road
Wigan
WN2 4GS
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