Buying the car was absolutely brilliant, but I'd say the aftercare from Phantom let the side down slightly. I had issues with the car soon after purchase (which the dealership couldn't have predicted to be fair), but the lack of updates left me feeling in limbo for a period which was less than ideal. Everything's sorted now and it's not put me off using them again, but I think it's important to provide constructive feedback when possible.
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to Worked out in the end
Thank you for leaving us your feedback. We’re glad to hear parts of your experience were positive, but it’s clear we have room to improve. A member of our team will be reaching out to learn more and see how we can make things right.
I’ve been using the Touareg pretty much every day since I bought it and it’s been absolutely great, so I've got no complaints at all. Matt looked after me on the day - he’s only a young lad, but he was dead friendly and helpful. He couldn’t have done a better job to be honest.
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to Couldn't have been better
Your fantastic review motivates us to keep delivering top-class service. Thank you for the 5 stars!
I reckon this S-Class is the best car I've ever owned. It's running perfectly and sounds great too. Matt the salesman at Phantom was fantastic and I've got no reason to not rate 5/5
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to Best car I've ever had
We’re so pleased to have met your expectations. Thank you for your 5-star feedback!
From start to finish the service from Phantom Motor Company was great. We dealt with Jon who was very good, and the car was everything that they said it would be. No issues, and I would give them a 5 out of 5.
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to 5 out of 5
A huge thank you from all of us at Phantom Motor Company for your 5-star review. We’re so glad you’re happy!
Respectable 4 out of 5 for Phantom Motor Co
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to Range Rover Sport
We’re so pleased to have met your expectations. Thank you for your feedback!
Purchased from Phantom and so far the car is alright , no issues there, The service was also good, and the staff were very helpful and did what they said they would do.
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to Tesla Model 3
It’s great to know our efforts are paying off. Thank you for the 5 stars and your kind words.
The service I received from Phantom Motor Company was brilliant and I would look to go back to them again in the future. So far my cars been driving great with no problems.
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to Brilliant
Your support means everything to us. Thanks for the wonderful review and the 5-star rating!
My new car from Phantom is driving fine. I dealt with Jon who provided good friendly service and the made the whole buying experience great. I liked the nice showroom as well.
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to Good friendly service
Thank you for sharing your experience with us. It’s fantastic to see your 5-star feedback.
All good with the service from Phantom and the car is spot on
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to All good
Thank you for your amazing feedback. We’re delighted we could deliver 5-star service for you.
Dealt with Amir and they were decent to deal with, providing very good customer service throughout. When it came to collect I ended up being early and it was no bother to him, as he managed to get it right for me and it was clean. So far everything seems alright
Reviewer has confirmed their email address
Fiona from Phantom Motor Company in response to Ranger Rover Sport
We’re so grateful for your kind words and 5-star rating. Thank you for your trust and support!
Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.
Sports & Prestige Specialist Dealer
Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.
Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.
Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.
As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1904 | |
Very Good | 324 | |
Average | 21 | |
Poor | 9 | |
Terrible | 9 |
Phantom Motor Company
Hindley Industrial Estate Coupland Road
Wigan
Greater Manchester
WN2 4GS
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