78% Reviews
replied to
95% Recommend
to friend


2,098 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,098 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
"Great service even during Covid"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff where very accommodating, received fair price for my part ex. Car I bought also was fair and detailed very well. Only comment was air con gas was low and had to pay for it re gasing at local dealership.

Team Phantom from Phantom Motor Company in response to Great service even during Covid

Thank you for your review. I have passed this onto the team. We hope you enjoy your car and all the best for the future

"Excellent service from start to finish"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased an X6 from Phantom after looking a various X6's with various dealerships and I am really pleased that I chose Phantom, starting with Allen then Jamie who both provided first class service and I am now the happy owner of a X6.

Team Phantom from Phantom Motor Company in response to Excellent service from start to finish

Thank you for your review. I have passed this onto the team. We hope you enjoy your car and all the best for the future

"Enjoyable experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In the world of second hand car buying finding a showroom of this calibre is rare. From initial enquiries to taking delivery of our new vehicle we were treated with nothing but courtesy and helpfulness. The staff are cheerful, helpful and knowledgeable. A realistic purchase price was asked and fair trade in values given. There was no pressure or hard sell tactics. It was an all round enjoyable experience.

Team Phantom from Phantom Motor Company in response to Enjoyable experience

Thank you for your review. I have passed this onto the team. We hope you enjoy your car and all the best for the future

"Great service. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great Service. Many Thanks to the team.

"Good Customer Service"
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a vehicle from Phantom Motor Company and dealt with Luke and David. They kept open communication with me throughout the purchase process and even added some custom extras to the vehicle upon request. I was told the vehicle would be delivered on a trailer but it was driven down which meant it wasn’t as clean on the exterior and had extra mileage. The chips on the door could also have been repaired to a better standard. Regardless, happy to recommend them to anyone and would definitely purchase another vehicle from them in the near future.

"Great Service all round"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my latest car from these guys and had a flawless service from start to finish. Highly recommend this company, fabulous service, great deal and sublime aftercare

"Very pleased with the service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the service! Jamie was very helpful when helping us purchase our perfect car! The whole process was very straight forward, he answered every question in great depth that we asked. I would highly recommend PHANTOM MOTOR COMPANY- The whole experience was brilliant, il see you in 12 months for my MOT. Thankyou guys!

"Not so happy"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had some problems which Luke helped to sort out not a very happy experience at the begining

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Reviewer has confirmed their email address

+0 Found this review helpful

Luke from Phantom Motor Company in response to Not so happy

Good morning, Sorry to read the above. I have brought this up this morning with the person you have dealt with in order to better our service going forward. If there is anything further I can do for you please let me know

"Good service "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service buying the car. There were a few issues after purchasing but the owner Cole sorted these out quickly. I would buy from him again.

"Poor aftersales "
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great experience buying my Merc, but a lot of issues after. It took them 3 weeks to sort wrongly fitted wheels (by them) communication was poor. I realised a month after purchase that they hadn't cleared the finance on my old car, so I was paying for two! Everything was eventually solved but the issues shouldn't have happened and should've been sorted quicker, wouldn't use again.

Anonymous in response to Poor aftersales

After speaking with the owner, matters are now resolved. I would deal with him again 😊

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2098 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1786
Very Good
288
Average
7
Poor
9
Terrible
8

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    78%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

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