The customer service at Phantom Motor Company is smashing. They looked after us from the minute we stepped onto the forecourt and made sure we got everything we needed. I love my Jaguar I-Pace although it is going in for some diagnostics on it but Phantom are helping me organise this as it is so expensive at Jaguar if I went independently.

The wife needed an upgrade so I decided I would get in the good books and treat her to a BMW X3. She absolutely loves it and won't let me in it 😂 Definitely got some good husband points in though haha. I was really impressed with the service we received too, everyone was so friendly and just treated us like one of the family. It is fair to say they gave us that 5 star experience.

My Land Rover Defender is awesome. It is in that mean army green type colour and I just love it. Typically, one of the reverse sensors stopped working after I bought it but Phantom arranged for me to get it replaced at Land Rover which was great, it just took Land Rover a while to get the part. I would certainly do business with them again though, I had no problems with them at all they were really good and the only delays were with Land Rover not Phantom themselves.

I cannot fault the service I got from Chelsea. She was just fantastic. Very helpful and polite and just sorted me out with everything I needed.

Chelsea was brilliant. She was very helpful and got everything sorted for us. It was a very quick and efficient process and nothing was too much trouble for her.

With me living in Glasgow, it can be a nightmare trying to find a car. When I saw an Audi RS4 online with Phantom Motor Company I decided to try out buying the car online. It was my first experience of buying a car this way and it was so smooth. While it is very different, it was still a very good experience and nothing went wrong. Once I had enquired about it and bought the car I just arranged to get the train down to collect it rather than having it delivered. When I got there I was amazed to find that the car was exactly as it was pictured. It was completely spotless! I am so impressed with the whole process and the car is such a nice drive. I would definitely go back and would even buy online again in the future. I am a harsh critic though so I can't bring myself to give a full 5 even though I couldn't fault them 😂

My Audi E-Tron is lovely! It had a couple of scuffs in the paintwork but the guys at Phantom Motor Company got these all touched up for me and even gave me a courtesy car while the work was done so that I wasn't put out in any way. They were very apologetic about the scuffs but it looked perfect when they were sorted and I felt well l looked after throughout the whole process.

Everything at Phantom Motor Company is just perfect! The experience was very good and the customer service was perfect. My Audi Q3 is such a nice car and is in tiptop condition. I have misplaced the Service History book but I am sure I will be able to find it or get a copy from the guys at Phantom as they have been happy to help thus far.

I had been looking for an Audi E-Tron for so long and just couldn't find one in good nick. When I saw one at Phantom Motor Company, I was blown away by how nice it looked. It was in such good condition it just sold itself! Kevin was brilliant and just got me everything I needed but I think I made his job easy as he didn't even have to try to sell it to me I just loved it. Typically, after searching for so long for one in good condition, I have only gone and scraped it 🤦‍♀️ I had been driving in Spain for 2 weeks so I just think I had got used to being on the other side and got too close haha! Hopefully it will T-cut out though as it looks worse than it actually is, or that is what I am telling myself anyway.

I found my Audi RS3 online and just fell in love with it. I took the plunge and bought it online with Phantom Motor Company and then just arranged to go and collect it. The team were great from the point of the initial enquiry, right up until the collection. It was such a smooth process and even though I went ahead with the purchase without really seeing it, I was glad to find out that it lived up to the pictures I had seen online. The service has just been great and Kevin was really easy to deal with.