It would not be fair of me to rate Phantom anything less than top marks for all the hard work Chelsea did to make sure it was a stress-free experience for me while buying my Audi Q5 from her. There was not a single question I asked her that she was unable to answer. I'm delighted with my Audi Q5. It is such a beautiful car and drives like a dream.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Drives like a dream
Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson Chelsea will be thankful of your kind words, we hope to see you shopping at Phantom in the future.
From the moment I became a proud owner of my Volvo, it has been such a joy to drive. The car is flawless, and I am absolutely in love with it. It's not just the car that has made my experience so enjoyable, but also the remarkable service provided by the dealership. Chelsea in particular, with her knowledge and expertise. She was always ready to assist, and this stood out to me when she was happy to help with an issue I had with my car. Chelsea promptly stepped in and resolved the matter, making the process seamless for me. What stood out was not just her professionalism and approachability, but it was also refreshing to speak to someone directly over the phone, and the assurance of a guaranteed appointment at the dealership was so convenient. I'm looking forward to many happy miles of driving in my new Volvo, and I have Chelsea and Phantom Motor Company in Wigan to thank for that.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to One word ...... REMARKABLE!
Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new and we look forward to seeing you in the future when you return to Phantom.
The Ford Transit we bought from Phantom Motors for our company is a reliable van that is doing the job we need it to. Chelsea was a lovely young girl who went above and beyond to make sure it was a smooth transaction. A solid five-star experience.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Solid five star experience
Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.
lewis from Phantom Motor Company in response to Solid five star experience
Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson, Chelsea will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.
Overall, I'm really pleased with the VW Transporter I bought from Phantom. Chelsea, the sales executive, was friendly, polite, and went out of her way to help me with everything.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Friendly, polite dealer
We are delighted to hear that you are pleased with your stunning new … as we love nothing more than reading positive responses from our customers, … will be thankful of your response and we hope to see you return to Phantom in the future.
If you like your cars and want a great, relaxed, non-pushy service, this is the dealership for you. Alistair was the sales rep that helped me with my purchase of my VW Golf. The service was spot-on. I have used Phantom Motor Company before and had a fantastic experience with them. I only live in Chester, so it is not far for me to travel to Wigan, which also makes it an easy commute. Thanks for making my purchase so simple, and yet again, a fantastic service.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Spot on 👌
As always we love hearing the positive experiences from our customers, I will pass your lovely words over to Alistair as he will be delighted with your response, we hope to see you shopping with us again in the future.
When I first purchased my car from Phantom Motor Company, I had a minor issue at the start. The aftercare team handled this with professionalism. They promptly addressed this and ensured that everything was resolved to my satisfaction. When I noticed a brake pad warning light in the initial video, I reached out to Alistair. He not only acknowledged my request but also went the extra mile. A second video was promptly provided, demonstrating that the issue had been fixed. Alistair’s commitment to customer satisfaction and his responsiveness truly impressed me. The customer service and aftercare from Phantom Motor Company have been outstanding. I highly recommend them for their transparency, honesty, and dedication to resolving any issues promptly.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Great customer service and aftercare
Thank you for taking the time to leave your response for our service, we sincerely hope you enjoy your new vehicle and we will pass your kind words on to your salesperson & our aftersales team, we hope to see you at phantom in the future.
Really great service all around. The driver kept me updated and was punctual, courteous, and professional on delivery.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Smooth delivery
As always we love hearing the positive experiences from our customers, I will pass your lovely words over to your driver as he will be delighted with your response, we hope to see you shopping with us again in the future.
I purchased my previous car from Phantom Motor Company in Wigan, and the whole experience was second to none, so when the time came to buy my Audi Q5, there was no doubt in my mind about where to go. Brian, the salesman, was terrific, and he explained each step clearly and in a jargon-free manner so that everything was easy to understand. The car was a sight to behold, presented in pristine condition, looking like it had just rolled off the production line. The next car I purchase will definitely be from here; they have earned my loyalty.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to They have earned my loyalty
Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.
Fab car! The guy who seen to us was lovely. We travelled all the way from Sunderland to collect the car and had to pay to change train tickets after we were told it would be ready. To be told it wouldn't be ready to then be told they'd mixed up two different cars. We've also mentioned the scratch on the wing mirror which they said would be sorted and wasn't. We've told them since and again it hasn't been sorted after several attempts to contact them about it we just gave in and left the scratch now. Smooth transaction otherwise.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Volvo xc90
Hi, thank you for your kind and honest review, we are happy to hear that your experience was smooth throughout. With regards to the mix up of vehicles we can only sincerely apologies about the delay in getting your car ready. This critical feedback has been noted and we will do our best to ensure this doesn't happen again, we hope you enjoy your new car & would love to see you return to Phantom in the future.
In love with my Audi A1 S Line!! Great service from Phantom Motors team, highly recommend to all 😊
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Got my dream car!!
Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.
Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.
Sports & Prestige Specialist Dealer
Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.
Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.
Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.
As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1758 | |
Very Good | 282 | |
Average | 7 | |
Poor | 9 | |
Terrible | 8 |
Phantom Motor Company
Hindley Industrial Estate Coupland Road
Wigan
Greater Manchester
WN2 4GS
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.