78% Reviews
replied to
95% Recommend
to friend


2,098 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
Leave a review

2,098 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
Leave a review
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"Welcomed with open arms "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I turned up at Phantom Motors based in Wigan and I was welcomed with open arms by their sales executive Craig, we spoke a little about what car I wanted. I was shown to the Jaguar F Pace, I then took it for a test drive, fell in love with it so I had to buy it. It was that simple and easy! Things could not of gone any better, easier or more straight forward. I am over the moon with my overall experience. I can't recommend them enough and I know the first place I will look when I need a new car!

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lewis from Phantom Motor Company in response to Welcomed with open arms

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

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"Enjoying my new car so much "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful, and a great service from Kevin. It really felt as though I was actually valued as a customer not something that can be said of many car dealerships. He did not use any hard selling or watch over me whilst I was deciding on what to do and let me think about things in my own time until I decided I wanted to go ahead and buy the car from him. He helped me with any information I needed or any questions I had about the car and he was always there if I needed him for anything. It was a pleasant experience and I am glad that I chose this dealership to buy my car from. My Land Rover is running well and I really enjoy the time I spend driving it.

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lewis from Phantom Motor Company in response to Enjoying my new car so much

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

lewis from Phantom Motor Company in response to Enjoying my new car so much

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Extremely happy"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Craig that dealt with me was such a lovely guy, he talked through everything with me and gave me lots of information about the car and did so in a concise manner, he was not like most second hand car salesmen coming across pushy with the sale and instead letting me take my time looking round the car. I'm extremely happy with how everything was handled and my VW Polo is driving well and I'm really pleased with it. I would definitely do business with these in the future and I would recommend Phantom in Wigan to my family and friends!

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LEWIS from Phantom Motor Company in response to Extremely happy

Thank you for taking the time to leave a review of our company. We take our reviews very seriously and our salesperson will be delighted to hear the kind words, we hope to see you shopping at Phantom again for your next upgrade.

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"A professional service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy overall to have dealt with Phantom, I bought a Land Rover from them and I am absolutely loving the car. There are so many features which I am still learning and figuring more out about. Brian was really nice and offered a professional service from start to finish, there is nothing I can fault about him. I would highly recommend Phantom to anyone looking to buy their next car and I would happily come back here when i'm looking for an upgrade on my Land Rover.

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lewis from Phantom Motor Company in response to A professional service

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

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"Check them out, you won't regret it "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought a few cars from Phantom and I have always been satisfied with their service and quality. They have a wide range of cars to suit different needs and preferences, I recently bought an Audi E-tron from them and I am made up with the car. The Audi E-tron is a great car for anyone who wants to enjoy the benefits of electric driving and provides elegance, efficiency, and excitement. One of the reasons why I chose Phantom Motors is because of their excellent staff, Chelsea was helpful, friendly, and knowledgeable. She answered all of my queries and made the transaction easy and hassle free. Chris also followed up with me after the sale to make sure I was happy with my car and to offer any assistance if needed. Chelsea is a true asset to Phantom Motors and I would highly recommend her to anyone looking for a car. I am very pleased with my experience at Phantom Motors and I would give them a score of 5 out of 5. If you are looking for a new or used car you should definitely check them out, you won’t regret it.

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lewis from Phantom Motor Company in response to Check them out, you won't regret it

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Drives like a dream "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Mercedes from Phantom Motor Company in Wigan and I am very pleased with my purchase. The car is in pristine condition and runs like a dream. It is spacious and has a powerful engine. Brian at Phantom Motor Company who was the sales person was friendly, helpful, attentive and answered all my questions patiently. He explained the features and benefits of the car and gave me a fair deal. He also arranged all of the paperwork without any hassle and he made the whole buying process a great experience. I would highly recommend Phantom Motor Company to anyone they are professional, honest, reliable and they provide excellent customer service and after-sales support.

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lewis from Phantom Motor Company in response to Drives like a dream

Thank you for taking the time to leave a review of our company. We take our reviews very seriously and our salesperson will be delighted to hear the kind words, we hope to see you shopping at Phantom again for your next upgrade.

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"Very fond of Phantom and their services."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am a returning customer of Phantom Motor Company, Kevin is a good family friend and I bought my M140 from him previously. When I bought the M140, speed and performance but I opted for a Mercedes C Class this time round as my driving preferences are maturing and I am more interested in the comfort and luxury. I drive the car daily for work and it's mega. I work in car sales myself so I always expect a certain standard of car buying experiences. Kevin and the team never disappoint, despite being family friends, the always manage to find the balance and keep the process professional. Really happy as always.

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lewis from Phantom Motor Company in response to Very fond of Phantom and their services.

Thank you for taking the time to leave a review of our company. We take our reviews very seriously and our salesperson will be delighted to hear the kind words, we hope to see you shopping at Phantom again for your next upgrade.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Brian is so nice. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mechanically, the car is running really well and I am very happy with my new BMW 5 Series. The only thing I am waiting to get sorted is the car has been serviced but the message hasn't been reset. Brian is a really nice guy, clearly a really experienced salesmen and knows his stuff. Hoping they will have a Mercedes E220D, roughly 2016/17 model as I would like another car and would like to get it through Brian and Phantom Motor Company if possible.

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lewis from Phantom Motor Company in response to Brian is so nice.

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Really good,"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The wife and I were both busy looking for a car to replace our old X6. We wanted something with a more practical driving position and to uphold the luxury which the X6 offered. We came across the Porsche Cayenne, Craig sold it really well and really looked after us in store. The car is taking some getting used to, the technical side of things especially. We don't put many miles on which has only made it more difficult however, my wife and I are really happy with everything start to finish.

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"⭐⭐⭐⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is great, really happy with my new Tesla!

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lewis from Phantom Motor Company in response to ⭐⭐⭐⭐

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future for your next purchase.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2098 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1786
Very Good
288
Average
7
Poor
9
Terrible
8

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    78%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

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    Directors: XXXXXXXXXX
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