28% Reviews
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42% Recommend
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7 reviews from our car dealer reviews community
Leave a review for Pinewood Motor Company
Leave a review

7 reviews from our car dealer reviews community

Leave a review for Pinewood Motor Company
Leave a review
"Disappointing"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Whilst Cameron was professional, friendly and polite. The ‘man in charge’ was inflexible and seemed only able to say no. He did not even come to say no to me in person! Whether that’s because I am a woman or they just didn’t want to make a sale - I am unsure. Part exchange is offered but my car was not suitable for them, despite being immaculate and low mileage. Again disappointing. Left feeling extremely disheartened and disappointed. I would not recommend Pinewood, as buying a car should be a positive event with a connection with the car company. Perhaps I’m just old fashioned!

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"VERY PROFESSIONAL"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

PURCHASED AN AUDI FROM THESE GUYS ONLINE. HAD IT DELIEVERED WITHIN A WEEK TO PRESTON. AS DISCRIBED AND VERY HAPPY WITH THE SERVICE FROM START TO FINISH. WOULD DEFINATLY RECOMEND.

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"Promise Honoured "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guys at Pinewood Motor Company are committed individuals. I was promised the 2nd key and another part in post. Delivery was recorded and received well within promised time. Defiantly recommend them!

"Viewed a corsa 1.4 "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When we turned up at Pinewood Motor Company had barely any engine oil and was supposedly freshly serviced.

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Staff from Pinewood Motor Company in response to Viewed a corsa 1.4

Dear Luke We are sorry that you have had this experience with us. Upon your viewing on Saturday, the Corsa had not yet been serviced and the oil was at minimum. As i said to you in person and also phoned you later purely to apologise for the inconvenience, the vehicle was due for an mot and service which got carried out on Monday. We have over 60 vehicles in stock, and on Saturday after your visit i checked every single one of them and this Corsa was the only vehicle which missed the eye and got advertised before it had a service and an mot.It was our mistake and i put my hands up to that as i did on Saturday. It was a pure human error but calling us dishonest and putting this review on multiple websites is very harsh and a step too far. We are proud of having hundreds of happy customer purely because of the service we provide. No vehicle gets sold with an mot less than 6 months or without a service if it is due. Again on behalf of my team, i apologise once again. Your Sincerely Sheraz

"AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID! Pinewood Motor Company completely screwed us over.

Staff from Pinewood Motor Company in response to AVOID

Dear Nancy, We are sorry that you feel that way but it is completely normal for an old vehicle to need a set of brake pads after a year of use, especially when we do not know when they were changed last. At the point of sale they were within the legal limit. We offered for you to have them done by us on trade costs which you refused. Yours Sincerely, Pinewood Motor Company

"First time puchase from Pinewood"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Pinewood Motor Company sell Ggeat genuine cars, polite staff who cant do enough for you, a liar of a boss who lies to for face without any compulsion, well worth a look if you are after a good used car.

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"Happy Lexus Buyer "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Lexus from here back in September. The car was nice and clean and it immaculate condition. It drives perfectly and I am really happy with the price of the car. I would recommend this dealership for sure.

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Dealership Information

Pinewood Motor Company is an Independent dealership that is based in Thatcham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews3.3 out of 5 stars — Rated Average
Excellent
4
Very Good
0
Average
0
Poor
1
Terrible
2

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  • Contact Information

    Address

    Pinewood Motor Company
    Hermitage Road
    Thatcham
    West Berkshire
    RG18 9JN

    Get in touch

    01635 200 333
    http://pinewoodmotorcompany.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    42%
    Would recommend this dealer to family and friends
    28%
    Percent of reviews responded to by this dealer

    Additional Information About Pinewood Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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