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34 reviews from our car dealer reviews community
Leave a review for Plympton Car Centre Ltd
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34 reviews from our car dealer reviews community

Leave a review for Plympton Car Centre Ltd
Leave a review
"Do not use this garage !!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not use this garage !!!! I purchased a car (from a distance) and when it arranged I noticed there was some damage to the door. I could see that they had tried to cover it up but when confronted they initially denied it. They was dishonest, rude and it cost me £300 for them to take the damaged car back. Customer service was terrible, they tried to tell me that the car door needed tightening when in fact when I took it to see how much it would cost to repair, I was told the damage was extensive and that it would cost me between £900 and £1300 to put right. They denied any knowledge of the damage initially as it was not noted on any check however when looked at by specialists they pointed out that the car had very recently been sprayed and there was still evidence of tape around the door. Only then did they say they MIGHT of resprayed it. But they stated they did not have any record of this. I was told by a specialist the door safety bar had been comprised and the whole reason for the car purchase was for safety for us as we are planning a child. The manager was very awkward and did everything he could to make things difficult for us. We part exchanged our old car, when we asked for a refund they told us they had already sold our car which was not a problem, however a couple of days later they then told us that they had gone and got our car back (we did not ask for them to do this) and then stated we would then have to pay to return our car. Plus pay for the return of the car we purchased. They eventually returned our money a couple of weeks later Minus £300 for them to collect the damaged vehicle. Plus mileage put on the car (some which was spent going to garages as requested by them to see the cost of repair). I have sent them a letter as per instructed by a legal team and I am still not to hear anything back. I have never been so disappointed and disrespected in all my life.

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"Great Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well done Plympton Car Centre. The long haired general is extremely happy, so of she is then I am. You excelled in your customer service to have, even though minor, issues sorted in a very fast turn around. Communication was excellent, vehicle is excellent all done seamlessly which in the current climate is no mean feat. Very happy all round.

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"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just bought an amazing car from Bailey at PCC nothing was to much trouble, he went above and beyond!

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"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just brought my first car from PCC brilliant all round dealer! Tyler was Of great service. Highly recommend

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"Fantastic Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased my first car from a garage and to be honest I was apprehensive. However the team at Plympton Car Centre were brilliant. Tim in particular was great and really made the experience a relaxed and enjoyable one. I would definitely recommend the team as they are very knowledgable and made me feel at ease. Great service guys 👍

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Attention to detail by all staff. Explained things properly and were very polite and friendly with no business.

"Car sale"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lovely experience in buying my new car very helpful and not pushy. Cheerful manager makes you at ease .

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"Fantastic Service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased my second car from PCC and found Tim & Adam very helpful and very pleased with my Ford Fiesta Zetec S. Would 100% buy from them again. Thank you

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"AVOID "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID

"Avoid "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Staff seem at Plympton Car Centre to be helpful at time of purchase but not when the car develops issues! Car cut of the day I purchased... kept in constant contact with Stuart and Adam and they were no help at all.! Both rude and full of excuses! Was hassled 7 times within 15 minutes with begs and bribes! Adam offered me a cheque of £200 if I went through with the repairs for inconvenience... but wouldn’t cover the £200 recovery cost!! Ended up loosing out on £200 as they charged me for recovery of my faulty vehicle! Took it to a garage they recommended and the car showed 6 fault codes when plugged in! Was advised to return by the garage they recommended! AVOID.

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Dealership Information

Plympton Car Centre Ltd an indendent used car dealership based in Plympton, Plymouth. There are currently over 90 vehicles in stock from manufacturers such as Vauxhall, Peugeot and Citroen to name a few. This dealership offers sales services including finance plans and part exchanges. According to their website they are open to the public 7 days a week with alternative viewing times available by appointment.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
34 reviews3.5 out of 5 stars — Rated Average
Excellent
21
Very Good
0
Average
0
Poor
4
Terrible
9

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Contact Information

Address

Plympton Car Centre Ltd
Market Road
Plymouth
Plymouth
PL7 1QW

Get in touch

01752651340
http://www.plymptoncarcentre.co.uk

Opening times

Sorry, we don't have opening times for this dealership

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Dealership Statistics

61%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Plympton Car Centre Ltd

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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