Plympton Car Centre Ltd reviews, Plymouth
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10 reviews from our car dealer reviews community
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10 reviews from our car dealer reviews community

Leave a review for Plympton Car Centre Ltd
Click on the stars to start your review
"Avoid at all costs "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please avoid this company if you want to save your self stress, hassle and possibly your life. Also they will not refund you when problems arise under the consumer trade act 2015 which by law they have to. But you can only make them if you have the time and money to take them to court. Which is why I think they repeatedly get away with it after reading reviews. I brought my car within a week the brakes were grinding on the back rear passenger side. Had to wait a week to take it for repairs and drive it myself with worn out brakes. On the way they failed completely. Nearly crashing in to a lorry and brake fluid lost all over the road, it had to be recovered. Bearing in mind it had been mot'd by Faraday Mill not centre just before purchase. The brake shoe he completely snapped off! When I got the car back I drove to my parents and the wheel was smoking when I got there. My dad had a look and said the bearing was going. So back it went by recovery again I told them what was wrong. I got a call to say my car was fine nothing wrong with it and criticised for having it recovered to them. So my dad phoned them to tell them again about the bearing. They re checked it and guess what the bearing was gone. But they We're happy to let me have it back and put my baby in it. The day I was collecting it they said it would be later cos the window had fell out! The regulator had gone. So went to the car centre to ask for my money back under the consumer trade act 2015 as I had given them a chance to fix it and you don't have to except a second repair. They refused. Got it back drove to my parents again the brakes were squeaking my dad checked again it was leaking brake fluid. Making it to dangerous to drive. Finally spoke to the manager Stewart. The rudest, nastiest sounding, uncaring man I've ever spoke to. Refused my refund again. Had it recovered. I contacted trading standards and citizens advice who said I was in the right and entitled by law to get my money back I put It in writing to him and he still refused. Got a letter back to say he won't refund cos my dad took the wheel of to find the fault. He should be thanking my father if he hadn't the brakes would of failed again when enough brake fluid had been lost resulting in a possible fatal accident. He doesn't care at all about his customers once he's got your money. I collected the car and guess what they had found another fault and replaced the suspension brushes and re mot'd it. That day took it straight to a reputable dealer and part exchanged it for a lovely car with no problems. The whole process was different. Was sat in an office doing the deal. Not in the car yard with the sales person running back and forth to his manager about every negotiation. He may think he's won but trading standards are investigating him. So please if you've had problems please report to trading standards the more complaints the more likely something will be done about this business. Pleas don't risk buying a car form them.

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"Chloe"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a mini one 2007 8 weeks ago. 5 days after I had it home, the power steering went. When I rang up their attitude was shocking, not helpful in the slightest. We asked to have a refund, or exchange. Not only were we told no, but they had the ordatsity to say it aggressively. We were denied a courtesy car while the repairs went on the car (which was not easy to get). Recently the sunroof became faulty and wouldn't close. Again should be under the warranty, but the same questions were asked and again disrespectivley told no to everything and now I am stuck to pay an estimated bill of £1000. I would not only never use this garage again but advise other people avoid it too.

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"Smashing car love it"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely brilliant, no issues at all with this dealership! They have been so helpful and the car is smashing! I bought a Nissan Qashqai in June. Excellent price and in amazing condition. Fully recommend this dealership to anyone looking for a quality used car.

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"joanna"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Plympton Car Centre were shocking. They had the car 5 weeks with a clean mot and recent service, been in the garage a week and half of that time. £82 for a new battery abs sensor and ring, replaced under warranty and now £92 for a wheel barring that apparently. I just went stranded in France had to be towed back asked before all this happened to change car are as so much has gone wrong and the attitude was I sell 100 cars a month never have trouble almost calling me a liar shocking obviously not checked over or tested!

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Jordan whale in response to joanna

Did you manage to get a refund or trade car as I'm going through the same situation

"Elaine Perry"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought car number three off Stuart . Nothing been to much trouble, I really can say Stuart and his team go out of there way to help you. Stuart and his team look very smart and professional. It's worth the miles I go and I will go back. Thank you to Stuart and his team am loving my new car .

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"David"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found the guys very friendly and helpful, had to travel 80 miles but well worth it very reasonably priced wouldn't hesitate to recommend .would come back again in the future.

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"Denise long"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Me and my family bought several cars from Stewart and his team, outstanding service through out every deal we have done with these guys! Nothing's ever to much trouble! See you again in the new future

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"Renault Megane"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Renault from Plympton Car Centre in September, unfortunately a fault cropped up about a week in but Stuart rectified it for me and gave me a courtesy car whilst it was in the garage. I have no reason not to recommend them the service was very good.

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"Jacqui Smith"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

Shocking customer service, I couldn't test drive the car despite having called in advance and driven with my twin babies and two year old for an hour all the way from St Austell, as they had "run out of diesel". I thought Plympton Car Centre were lazy, unapologetic and rude.

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"Very Good"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This review has been left for Plympton Car Centre, Market Road, Plymouth.

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Dealership Information

Plympton Car Centre Ltd an indendent used car dealership based in Plympton, Plymouth. There are currently over 90 vehicles in stock from manufacturers such as Vauxhall, Peugeot and Citroen to name a few. This dealership offers sales services including finance plans and part exchanges. According to their website they are open to the public 7 days a week with alternative viewing times available by appointment.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
10 reviews3.4 out of 5 stars — Rated Average
Excellent
6
Very Good
0
Average
0
Poor
2
Terrible
2

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Contact Information

Address

Plympton Car Centre Ltd
Market Road
Plymouth
Devon
PL7 1QW

Get in touch

1752651340
http://www.plymptoncarcentre.co.uk

Opening times

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Dealership Statistics

60%
Would recommend this dealer to family and friends
60%
Thought the dealer was knowledgeable and helpful
60%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Plympton Car Centre Ltd

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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