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So far I can only say I am very happy with Trust ford Bradford 2to3 weeks after buying a B max the heated front windscreen wouldn't work on the drivers side after ringing they arranged a car for me to use whilst my car was checked I rang on the second day to be told that a new windscreen was at that moment being fitted. On collecting the car they had also done a mini valet you cant get better service than that. From sales Brendon to service Laura exellant.
TrustFord Bradford were awful, they are not willing to discuss any pricing until we committed to buying a car, tried to force nearly £3,500 worth of extras onto an £8,000 car because 'FSA rules meant they had to' - a disgrace to the trade.
I bought a car that was 2 years old last year and paid £11000. Please don't listen to the salesman when he sells you warranty's their not worth the paper they are written on. The Focus went for it's 1st MOT in Jan and I told them it was making a slight noise when you accelerated they told me they could not hear it. My car broke down last week and now they want nearly £600 to fix it. They call it wear & tear I am not a racing driver and have not done many miles in the car. I have always gone to Polar for my cars the last Focus I had for 10 years and never had a problem. Needless to say the next car I buy will NOT be at Ford Polar.
The salesman at Trustford Braford was excellent, we got along well and he was very straight to the point, he didn't play any games, we agreed a deal and I'm pleased with the car I bought from them.
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I tried to buy a used car here. I dealt with a salesman called Chris. On arrival the car was up for £500 more than advertised on auto trader. Chris was very keen to sell be bizzare extras but not so keen to agree an actual sale price. I had come prepared to buy on the day and frustratingly had to walk away as there was a clear message that they were not keen to get my business. He offered me a price of £150 more than I was able to pay (bearing in mind the starting price had jumped by £500 from me setting off from home and arriving at the garage) yet was unwilling to negoiate at all from this price he had quickly thrown out to me. In short only go here if prepared to pay more than expected and expect to be pushed towards a long list of extras
We live about 3 hours away from this dealership so placed a deposit on a car to hold it until we could view. The agreement was that the deposit was fully refundable should we change our minds. An offer was made on the car by ourself and the day before viewing they refused the offer. When we asked for refund back the salesman was extremely rude. Almost three weeks on we still haven't received our money back and the salesman isn't returning our calls. Avoid!
Trustford Bradford, formerly Polar Ford are a francised Ford dealership based in Bradford, West Yorkshire. The have a full range of new Ford cars and vans as well as a wide range of approved used models. This dealership offers motability cars and has servicing and parts facilities on site. Business sales are also available and finance options can be arranged. Open 7 days a week.
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