I was looking on Autotrader, I was browsing around for a Smart car and luckily Ponko had one. It has been fine so far. I'd potentially go back there if they have a car that I'm interested in.
Reviewer has confirmed their email address
Ponko from Ponko in response to Smart Forfour
Hi Oliver, thank you for the review. We’re glad to hear the Smart Forfour has been running well and that you’d consider coming back if we have the right car for you. We really appreciate your business.
I did have to replace the battery about a week after purchase, apart from that it's working alright. The service was fine, I thought they were really nice bunch of people. I'll give them 4 stars - it would have been a 5 if it wasn't for the battery issue.
Reviewer has confirmed their email address
Ponko from Ponko in response to Really nice bunch of people
Hi Nicholas, thank you for the review. We’re glad to hear the car is running well overall and that you found the team a nice bunch to deal with. Sorry to hear about the battery — if you ever need help with anything like that again, just let us know. We appreciate your business.
Myself and a friend went and saw the car and we dealt with Kye - he was really really good. It wasn't the typical hard sell you'd normally associate with car dealerships which was appreciated. The car itself has been fine so far. It isn't a car that we would normally buy but actually now we've got it, it stood up to do everything we needed it to do. Really happy with it all.
Reviewer has confirmed their email address
Ponko from Ponko in response to Really happy with it all
Hi Helen, thank you for the lovely review. We’re really pleased to hear Kye made the experience relaxed and straightforward, and that the car has been doing everything you needed it to.
I have contacted Ponko a few days back because I am having issues with the car, and I have to take the car to a local garage and then send them the quote. It turns out that some of the discs need replacing, the cigarette charger isn't working and also the car is showing a couple of other warnings. It appears Ponko replaced the pads but not the discs which seemed to cause the issue. Apart from that, the service was great, they were so friendly and they did fix some other issues with the car which was appreciated.
Reviewer has confirmed their email address
Ponko from Ponko in response to Service was great
Hi Hardhav, thank you for the review and for sharing the detailed feedback. We’re glad to hear you found the team friendly and that some issues were sorted for you, but we’re sorry to learn about the problems you’re now experiencing.
The wheel of the car is squeaking intermittently which is quite annoying. It's been back and forth with Ponko trying to rectify the issue - they replaced the brakes in an effort to fix the issue free of charge which was good of them. The issue is still persisting though. I'm really enjoying the car apart from that and the service on the day was fine.
Reviewer has confirmed their email address
Ponko from Ponko in response to VW Golf
Hi George, thank you for the review. Great to hear you’re enjoying the Golf, though we’re sorry the squeak is still persisting. We’re glad the team were able to replace the brakes for you free of charge, and if the issue remains, please get in touch so we can continue to get to the bottom of it. We appreciate your business.
I got my first car from here, BMW 1 series. I can’t fault anything, the service was excellent and everyone made me feel relaxed. Kye came with me on the test drive and was very helpful during the car process, felt like a nice laid back environment. Been a couple of months now and the car is still driving lovely with no issues. Fresh Mot and service too, can’t complain. Highly recommend this place.
Reviewer has confirmed their email address
Ponko from Ponko in response to Great service, really helpful.
Hi Morgan, thank you for the amazing review. We’re really pleased to hear your first car experience with us was relaxed and straightforward, and that the BMW has been driving perfectly since. Kye will be glad to know he helped make the process easy. We truly appreciate your recommendation and your business.
I dealt with Haydn on the day who was helpful and friendly. There is a couple of issues with the car and I'll have a chat with Ponko about it soon. The car has been sound apart from that. It was a decent experience.
Reviewer has confirmed their email address
Ponko from Ponko in response to Decent experience
Hi George, thank you for the review. Great to hear you found Haydn helpful and that the car has been sound overall. If there are any issues you’d like us to look at, please get in touch and we’ll be happy to help. We appreciate your business.
Good communication and very friendly staff when viewing the car. Went through everything in detail when I decided to purchase the car which I am happy with. Very happy with my new car from Ponko.
Reviewer has confirmed their email address
Ponko from Ponko in response to Happy with the car
Hi Jennifer, thank you for the great review. We’re really pleased to hear the team were friendly and thorough, and that you’re happy with your new car. We truly appreciate your business.
It's a clean establishment. I've been looking for a good few months and luckily Ponko had the car I wanted. Unfortunately it broke down 8 days after purchase, but they did sort it out really quickly. I'd give them 4 stars.
Reviewer has confirmed their email address
Ponko from Ponko in response to Rectified problems quickly
Hi Russell, thank you for the review. We’re glad we had the car you were looking for and that the team were able to get the issue sorted quickly after it broke down. We appreciate your feedback and your business.
The only downside was I paid for the car to be ceramic coated and I'm not convinced it was actually done and they didn't give me the cleaning kit we agreed on. On handover the car wasn't particularly clean either. The salesman was absolutely lovely, they did apologise and they helped me out as and when they could. Honestly the car is lovely but their prep work certainly could do with some improvement.
Reviewer has confirmed their email address
Ponko from Ponko in response to BMW 4 Series
Hi Oliver, thank you for the review. We’re glad to hear you’re enjoying the 4 Series, but we’re sorry the prep work and ceramic coating didn’t meet expectations. That’s not the standard we aim for. Please get in touch so we can look into the coating and the missing cleaning kit for you. We appreciate your business and your feedback.
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 1223 | |
| Very Good | 332 | |
| Average | 11 | |
| Poor | 5 | |
| Terrible | 5 |
Ponko
27 Royston Road
Cambridge
Cambridgeshire
CB22 6SE
| Mon | 09.00 - 18.00 |
| Tue | 09.00 - 18.00 |
| Wed | 09.00 - 18.00 |
| Thu | 09.00 - 18.00 |
| Fri | 09.00 - 18.00 |
| Sat | 09.00 - 17.00 |
| Sun | 10.00 - 16.00 |
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