Christopher E, October 2025
"4 stars"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything is ok at the moment with the car touch wood. The customer service was fine on the day too.
+1 Found this review helpful
Ponko from Ponko in response to 4 stars
Hi Christopher, thank you for the review. Glad to hear everything is going well with the car so far and that the service on the day was all fine. We appreciate your business.
Javier G, October 2025
"Vauxhall Astra"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The car is running well, but I did feel the approach was a bit cold. It took a while to get through the process too. I would go back there in the future though.
+1 Found this review helpful
Ponko from Ponko in response to Vauxhall Astra
Hi Javier, thank you for the review. We’re glad to hear the Astra is running well, but we’re sorry the experience felt a bit cold and took longer than expected. We appreciate the feedback and are pleased you’d consider returning in the future. Thank you for your business.
Hannah S, October 2025
"Loving my car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm loving my car, the experience was really easy everyone was really nice, especially Kye who I dealt with on the day. I found them online on Autotrader because I was looking for a Fiesta and it turns out they were local so I decided to pop in.
+1 Found this review helpful
Ponko from Ponko in response to Loving my car
Hi Hannah, thank you for the lovely review. Great to hear you’re loving your Fiesta and that the experience was easy and welcoming. Kye will be pleased to know he helped make the day go smoothly. We truly appreciate your business.
Anonymous, October 2025
"Lovely car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It's a lovely car, I haven't had any issues with it so far. Haydn was really nice, and their service in general were very good. It felt very professional in the showroom. I did feel a bit more time spent on each stage would have been appreciated though.
+1 Found this review helpful
Ponko from Ponko in response to Lovely car
Thank you for the 5-star review. Great to hear you’re enjoying the car and that Haydn and the team made a good impression. We appreciate the feedback about spending more time at each stage and will take that on board. Thank you for your business.
Mr V, October 2025
"Five stars for Kye 👍🏼"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Five stars for the car I bought and the service I received from Kye at Ponko 👍🏼
+1 Found this review helpful
Ponko from Ponko in response to Five stars for Kye 👍🏼
Hi Mr V, thank you for the 5-star review. Great to hear you’re happy with the car and the service from Kye. We truly appreciate your business.
Miss D, October 2025
"VW Polo"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The service was fab and the staff were really friendly. I’m loving my new car and couldn’t be happier with everything, just don't believe in waring anyone full marks as there's always room for improvement somewhere along the way!
+1 Found this review helpful
Ponko from Ponko in response to VW Polo
Thank you for the lovely review. Great to hear you’re loving your Polo and found the team friendly and the service fab. We appreciate your feedback and your business.
Peter H, October 2025
"Genuinely happy customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a lovely one owner car from Ponko about a month ago. I had a viewing appointment and my wife and I were treated to ground coffee until the sales man was just finishing his other apartment. To be honest I had some good friendly banta with Kai and Jason, to be honest they all were a friendly bunch.
+1 Found this review helpful
Ponko from Ponko in response to Genuinely happy customer
Hi Peter, thank you for the fantastic review. Great to hear you’re enjoying the one-owner car and that you and your wife felt welcome from the moment you arrived. Kye, Jason and the team will be pleased to know their friendly approach made such a good impression. We truly appreciate your business.
Donna G, October 2025
"All round good"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We originally went to view a different car, to the one we bought. The car we viewed first wasn't in the best condition and we thought over priced. We then viewed a Mercedes GLA, which was a lovely, good condition car. The young man who took us through the process, was lovely, helpful and friendly. The place is great, with a good atmosphere. We are very happy with our new car
+1 Found this review helpful
Ponko from Ponko in response to All round good
Hi Donna, thank you for the review. Great to hear you’re happy with the Mercedes GLA and that the team made the experience friendly and helpful. We appreciate your feedback on the first car you viewed and are pleased you found the right one in the end. Thank you for your business.
Harry P, October 2025
"Full marks"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very professional setup, pleasant staff, and I'm very happy with the car I purchased. Highly recommend.
+1 Found this review helpful
Ponko from Ponko in response to Full marks
Thank you for the great review, Harry. We’re really pleased you found the team professional and friendly, and that you’re happy with your new car. We appreciate the recommendation and are here if you need anything in the future.
Sergio A, October 2025
"BMW 5 Series"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
👍🏼👍🏼👍🏼👍🏼👍🏼
+1 Found this review helpful
Ponko from Ponko in response to BMW 5 Series
Thank you, Sergio. We appreciate the 5-star feedback and are glad to hear you’re happy with your BMW 5 Series. If you need anything at all, we’re here to help.
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