1,326 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,326 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Customer service was amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was already a customer of Ponko (when it was Reed Autos) and adopting another German Shepherd forced the purchase of a bigger car. I'd never considered an estate before but Asa considered my requirements carefully and made the recommendation of a Volkswagen Passat estate which suited my needs perfectly without me even knowing it! I would like to highlight Jamie, Chris and Glen as being truly exceptional in their customer service.

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Ponko from Ponko in response to Customer service was amazing

Thank you for your fantastic review! We’re so glad that Asa took the time to understand your needs and recommended the perfect Volkswagen Passat estate. It’s wonderful to hear that Jamie, Chris, and Glen provided exceptional service throughout the process. We appreciate your continued trust in Ponko, and we’re glad we could help you find the right car for you and your new German Shepherd!

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Five star service from a brilliant dealership!

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Ponko from Ponko in response to ⭐⭐⭐⭐⭐

Thank you for your 5-star review!

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"Great sales and aftercare"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ponko have been brilliant! James looked after us really well while we were buying the car and nothing was too much trouble. But what was nicely surprising is that the aftercare was top-notch too. I had an engine management light appear on the Citroen but it was easy to get it booked in and repaired under warranty, I've even got a courtesy car so I really couldn't ask for more.

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Ponko from Ponko in response to Great sales and aftercare

Thank you for your fantastic feedback! We're delighted to hear that James provided excellent service throughout your car purchase and that the aftercare exceeded your expectations. It's great to know the warranty repair process was smooth and that the courtesy car made it even more convenient. We truly appreciate your kind words and look forward to assisting you again in the future!

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"Good as gold"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

While I haven't necessarily enjoyed dealing with sales people in the past, Frederick at Ponko was absolutely fantastic. From the moment we walked in there was no pressure and no one jumped on us like you get in some places. It was nice to sit down for a proper appointment and not be rushed at all. Thanks to his excellent customer service, we'll definitely be visiting Ponko again in the future. Big thanks from a happy customer!

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Ponko from Ponko in response to Good as gold

Thank you for your wonderful feedback! We’re thrilled to hear that Frederick provided a relaxed, no-pressure experience and took the time to ensure everything was to your liking. It’s great to know you felt valued throughout the process. We look forward to welcoming you back to Ponko for your future purchases!

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"A refreshing experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I shop for a car I like to bring my dad along for help, and some dealers have had a habit of speaking to him and totally ignoring me - even though the car is for me! James was a breath of fresh air and always spoke to me 😊 every aspect of purchasing here was excellent & we'll definitely be back when it's time to change.

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Ponko from Ponko in response to A refreshing experience

Thank you for your review! We're so glad to hear that James made you feel valued and ensured the entire car buying experience was a positive one. It's great to know that everything went smoothly, and we look forward to assisting you again when it's time for your next purchase!

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"Fine so far"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I must say, I'm really impressed with Ponko. Anthony and the team got everything done as quickly as they could for me which didn't go unnoticed - Thanks chaps! It's been a positive experience overall.

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Ponko from Ponko in response to Fine so far

Thank you for your kind words! We're glad to hear that Anthony and the team were able to assist you efficiently. Your feedback is greatly appreciated, and we're happy you had a positive experience with us. Thanks again!

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"The guys were great!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Matthew and the team over at Ponko were great - They bent over backwards & did everything possible to help us throughout the purchase of our Nissan Leaf. Very deserving of top marks.

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Ponko from Ponko in response to The guys were great!!

Thank you for your review! We’re pleased to hear that Matthew and the team were able to provide the support you needed during your Nissan Leaf purchase. Your feedback is greatly appreciated, and we’re glad we could assist. Enjoy your new car!

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"Friendly dealership"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Anthony and the team at Ponko were friendly and helpful throughout. They took extra time in ensuring all of the paperwork was explained clearly which, to be honest, was a welcome change. The Nissan Qashqai's the perfect car for us & we're really enjoying driving it!

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Ponko from Ponko in response to Friendly dealership

Thank you for your review! We’re delighted to hear that Anthony and the team provided friendly and thorough assistance, ensuring everything was clear and straightforward. It’s great to know the Nissan Qashqai is the perfect fit for you—enjoy the drive!

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"Vauxhall Zafira"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We'd wanted to upsize to a people carrier for a little while, but were unsure as to which make/model would suit us best. We came across Ponko online and were immediately impressed by the huge amount of vehicles they held in stock. After making our way across to the dealership, and after much deliberation, we settled on a Vauxhall Zafira. The guys at the dealership allowed us space to look in peace - Their approach was friendly, relaxed and without pressure which suited us down to the ground. The car's perfect and the entire process was seamless from start to finish. We can't recommend the team at Ponko enough & really appreciate their five star service.

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Ponko from Ponko in response to Vauxhall Zafira

Thank you for your feedback! We're glad you found the right vehicle and that our team’s approach made the process smooth and stress-free. It’s great to hear the Vauxhall Zafira suits your needs perfectly. We appreciate your recommendation and look forward to assisting you again in the future.

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"Very quick"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ponko really helped me out. My Mondeo went at the weekend so I was in need of a new car, and fast! They processed everything really quickly and I was back on the road in no time. I'm happy with my new Seat and would use Ponko for my next purchase without a doubt!

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Ponko from Ponko in response to Very quick

Thank you for your feedback! We’re delighted we could assist you in finding a replacement vehicle so promptly. It’s great to hear you’re happy with your new Seat, and we truly appreciate your support. We look forward to supporting you with your next purchase in the future!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1326 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1044
Very Good
271
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    86%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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