1,195 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,195 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Great aftercare "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good dealership, the staff and service was great. There was a slight hiccup but they soon resolved and in a very quick and amical manner, they even gave me an extended warranty to make up for it. I'm really happy with everything and would happily shop here again in the future.

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+2 Found this review helpful

After Sales from Ponko in response to Great aftercare

Thank you for your review! We hope you enjoy your new car and wish you all the best!

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"Remote purchase - smooth and simple "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I remotely bought a car from Reed Autos in Cambridge and had it delivered all the way up to Scotland... the whole procedure was smooth and sleek. The dealership couldn't have planned and organised it any better, they were fantastic to deal with! I'm loving my Audi TT, not quite the weather for it but I'm still getting out and about daily and enjoying the drive. Thanks Reed, I'll be back in a year or so for sure!

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+1 Found this review helpful

After Sales from Ponko in response to Remote purchase - smooth and simple

Thank you for your 5-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! We hope to see you again in the future and wish you all the best!

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"Incredible people "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi Reed Autos, I wanted to come and thank you for the amazing experience buying my Mazda 3 from you. All of your salesmen are fantastic, and very very knowledgeable. The whole experience was brilliant and I have already recommended a few more customers to you. My car is wonderful I absolutely love driving it, I knew when I saw it it was the car for me and although there was lots of choice, I definitely made the right decision with the Mazda. Thank you from the bottom of my heart and I cannot wait to see your team again when I buy my next car from you. Thank you, Barbara.

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+3 Found this review helpful

After Sales from Ponko in response to Incredible people

Thank you for your 5-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! We hope to see you again in the future and wish you all the best!

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"5/5 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Comes with my recommendations. I'm really happy with the Mercedes I bought and more than happy with the excellent service I received when buying it. Thank you.

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+1 Found this review helpful

After Sales from Ponko in response to 5/5

Thank you for your 5-star review! We hope you enjoy your new car and wish you all the best!

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"Fantastic communication "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The biggest thing for me is the constant communication and updates... I've bought cars before and been completely in the dark with the progress. The whole process was brilliant, the salesmen were really really good and very thorough. I purchased a BMW 116 and I love it, a fantastic car, thank you Reed Autos.

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+1 Found this review helpful

After Sales from Ponko in response to Fantastic communication

Thank you for your 5-star review! We are thrilled that you had a great experience with us. We hope you enjoy your new car and would love to see you back at Reed Autos in the future!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Shaun, a straightforward guy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After buying my car I did have a an issue that I had to contact Reed Autos about, they were so helpful in sorting, I was more than happy with how they rectified. They moved quickly and got it sorted efficiently. Since this, everything ahs been completely fine with the car and I've thoroughly enjoyed getting used to it, its taken some time from my old car but I like the way it drives and handles. Shaun is a fab guy, he got everything underway for me and didnt over complicate things like usual... very straight forward.

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+1 Found this review helpful

After Sales from Ponko in response to Shaun, a straightforward guy

Thank you for your 5-star review! We hope you enjoy your new car and wish you all the best!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Over-all a fantastic experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The turnaround was great, they worked quickly to get everything sorted in next to no time. I thought the customer service was probably the best I've received to date, really impressed. The guy I was dealing with was fanatstic, he was so accommodating and flexible, he worked around me at all times, really patient and helpful. The car I purchased is lovely, runs smoothly and drives as good as new. On a whole, the whole experience was absolutely great, I'm chuffed.

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+1 Found this review helpful

After Sales from Ponko in response to Over-all a fantastic experience

Thank you for your 5-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! We hope to see you again in the future and wish you all the best!

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"Pristine car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A perfectly easy process to follow, it was a piece of cake. No problems at all it was a quick turn around and the staff were always on the ball. My Nissan upon arrival was clean and tidy, pristine in fact, inside and out, the presentation was spot on. I highly recommend this dealership garage to you if you are wanting to buy a new second hand car.

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+1 Found this review helpful

After Sales from Ponko in response to Pristine car

Thank you for your 5-star review! We are delighted that you had a pleasant experience with us. We aim for high standards of customer service and are pleased we were able to achieve that for you. We wish you the best!

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"Thank you thank you thank you!!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have not stopped driving my new car since buying it. I have always wanted an Audi Q3, and in black so when I saw this one advertised I couldn't not buy it. It is so so so nice, such a lovely car and so smooth and comfortable to drive, its literally everything I hoped for. The process was super simple and easy, no hanging around and never any pressure applied to me. I got exactly what I wanted and couldn't be happier, thank you thank you thank you!!

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+1 Found this review helpful

After Sales from Ponko in response to Thank you thank you thank you!!!

Thank you for your 5-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! We hope to see you again in the future and wish you all the best!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Pleased "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Smooth service, very helpful staff. I purchased a Mercedes and I am very pleased with it.

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+1 Found this review helpful

After Sales from Ponko in response to Pleased

Thank you for your 5-star review! We hope you enjoy your new car and wish you all the best!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1195 reviews4.7 out of 5 stars — Rated Excellent
Excellent
942
Very Good
238
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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