1,366 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,366 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Everything felt right "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far so good with my GLA, I love it and I definitely made the right decision. There was no bother at all while I was making the purchase, I was able to take the car for a good test drive and once I felt confident that everything felt right I went through with the purchase which took no time at all. I would say it was a five star experience.

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+2 Found this review helpful

After Sales from Ponko in response to Everything felt right

Thank you for your 5-star review! We are thrilled that you had a great experience with us. We hope you enjoy your new car and would love to see you back at Reed Autos in the future!

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"Doing the bizz "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I don't mean to set the bar low but at the moment I am pleased to have a car that hasn't blown up! The Kuga I bought from here is doing the job nicely and touch wood is without any problems. The lads were all nice enough to deal with and I was able to have a good chat with them about the cars I was interested in. When I am ready for another car I will be looking here first.

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+2 Found this review helpful

After Sales from Ponko in response to Doing the bizz

Thank you for your 5-star review! We are delighted that you had a pleasant experience with us. We aim for high standards of customer service and are pleased we were able to achieve that for you. We wish you the best!

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"Felt brand new "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Outstanding customer service, the guys here really know how to get things done right! My car buying experience was exemplary and the Kia Picacto I bought is absolutely spot on. The car was beautifully clean when I came to pick it up, it felt brand new.

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+2 Found this review helpful

After Sales from Ponko in response to Felt brand new

Thank you for your 5-star review! We are thrilled that you had a great experience with us. We hope you enjoy your new car and would love to see you back at Reed Autos in the future!

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"Lovey establishment "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lovely establishment - cars are presented well, the sales team are approachable and the transaction was smooth. The Audi A3 I purchased is a cracking car and the heated seats are a life saver in this weather 🥶 In the grand scheme of car dealerships there is nothing this place did to deter me from using them again.

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+2 Found this review helpful

After Sales from Ponko in response to Lovey establishment

Thank you for your 5-star review! We are thrilled that you had a great experience with us. We hope you enjoy your new car and would love to see you back at Reed Autos in the future!

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"Thanks Reed "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very nice place to buy a car, the staff are very genuine. They listened to my needs and got me set up in a very nice Mokka. I am really satisfied with my car thanks Reed!

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+2 Found this review helpful

After Sales from Ponko in response to Thanks Reed

Thank you for your 5-star review! We hope you enjoy your new car and wish you all the best!

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"Exeptional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service was exceptional, I found it so helpful and handy that I had the salesman assigned to me on WhatsApp so any questions I had or anything I needed I had an immediate point of contact. And he was also very responsive. My car is absolutely beautiful, I am chuffed to bits with it. It drives like a dream too.

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+2 Found this review helpful

After Sales from Ponko in response to Exeptional

Thank you for your 5-star review! We are delighted that you had an overall good experience with us and that it was made easy for yourself! We hope to see you again in the future and wish you all the best!

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"Not salesy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My car is doing brilliantly well, not a single fault to be found! The team were really pleasant on the phone and exactly the same in person. It was like interacting with a real person (if that makes sense?) they weren't salesy or pushy. I don't think I can fault them. Top scores across the board.

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+2 Found this review helpful

After Sales from Ponko in response to Not salesy

Thank you for your 5-star review! We are glad to hear that your overall experience was easy and that the team was very responsive. We hope you enjoy your car and would love to see you back at Reed Autos in the future!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Undivided attention "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really great service provided by Reed Autos, I was able to book an appointment to come down and view a car. When I arrived for my appointment I got a nice welcome and the gentleman I dealt with gave me his undivided attention without being pushy. He was informative about the car which helped me make my decision to buy.

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+2 Found this review helpful

After Sales from Ponko in response to Undivided attention

Thank you for your 5-star review! We are delighted that you had a pleasant experience with us. We aim for high standards of customer service and are pleased we were able to achieve that for you. We wish you the best!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Great car buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I got a Polo from Reed Autos back in October and it is a great car, it has been doing amazingly well since day one. The customer service was also great and it was a great car buying process to say the least. Nothing needed to be improved and I would have no hesitations returning.

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+2 Found this review helpful

After Sales from Ponko in response to Great car buying experience

Thank you for your 5-star review! We are thrilled that you had a great experience with us. We hope you enjoy your new car and would love to see you back at Reed Autos in the future!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Unlike others "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have dealt with quite a few dealers and Reed Autos are quite unlike others, I was very impressed! They kept me well informed throughout the process and the customer service was excellent. Absolutely 10/10 I can't fault them. The Audi Q5 I bought is a wonderful car and I have had no problems with it so I can't thank them enough.

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+1 Found this review helpful

After Sales from Ponko in response to Unlike others

Thank you for your 5-star review! We are thrilled that you had a great experience with us. We hope you enjoy your new car and would love to see you back at Reed Autos in the future!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1366 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1073
Very Good
280
Average
3
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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