Jo O, November 2024
"Happy Peugeot owner "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
So far, my Peugeot has been fantastic, and I could not be more pleased. Overall, Anthony provided excellent service, was friendly and courteous, and made the entire purchasing process stress-free. I would happily recommend Ponko to family and friends, and I would certainly not rule out using them again in the future.
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Ponko from Ponko in response to Happy Peugeot owner
Thank you for your kind review! We're delighted to hear you're enjoying your Peugeot and that Anthony made your purchasing experience stress-free. It’s always great to know our customers feel well taken care of. We truly appreciate your recommendation and would be happy to assist you or your family and friends in the future!
Eileen C, November 2024
"Professional Dealership "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐
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Ponko from Ponko in response to Professional Dealership
Thank you for your 4-star review!
Abi R, November 2024
"Completely stress free "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Ford Kuga is running flawlessly, and I have no complaints about Haydn's service. Haydn made everything much easier for me by walking me through all of the paperwork to ensure that nothing was overlooked. Thank you for making it a stress-free experience for me.
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Ponko from Ponko in response to Completely stress free
Thank you for your fantastic feedback! We’re thrilled to hear that your Ford Kuga is running perfectly and that Haydn made the process seamless for you. Providing a stress-free experience is always our priority, and it’s great to know that we achieved that. Enjoy your car, and thanks again for choosing Ponko!
Dean E, November 2024
"Best experience. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I brought a car from here in September. I have had no issues at all. I was dealt by an employee called hayden he was so supportive and friendly and went out his way to make sure it was all sorted as quick and thorough as possible.
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Ponko from Ponko in response to Best experience.
Thank you for sharing your experience! We're thrilled to hear that Haydn provided you with excellent service and made the process smooth and efficient. It's great to know that you're enjoying your car without any issues. If you need anything in the future, don't hesitate to reach out. We appreciate your feedback!
Megan R, November 2024
"Smooth transition "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Things went smoothly during the purchase of my Ford Ecosport, and my car is running well. Overall, I'm really impressed with Ponko.
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Ponko from Ponko in response to Smooth transition
Thank you for your feedback! We're delighted to hear that everything went smoothly with the purchase of your Ford Ecosport and that you're enjoying your car. We appreciate your kind words and are glad to have provided you with a great experience. Enjoy your new car!
Graham W, November 2024
"Simple and relaxed "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
While searching for a Nissan Qashqai, I found one in Cambridge that was listed on AutoTrader with Ponko. I made the decision to check them out because they were conveniently only 15 miles from my house. James, the salesperson, was very informative from the moment I arrived. He kept the entire transition simple and relaxed. James answered all of my questions and provided me with all of the necessary information. I am over the moon with my new vehicle, and I urge anyone considering a trip to Ponko to do so.
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Ponko from Ponko in response to Simple and relaxed
Thank you for sharing your experience! We're thrilled to hear that James made your visit to Ponko a smooth and enjoyable one. It's great to know you're happy with your new Nissan Qashqai. We really appreciate your recommendation and look forward to serving you again in the future!
Ian S, November 2024
"So far everything is going well "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Since I bought my Renault Clio from Ponko at the beginning of last month, everything has been going smoothly, and I have not noticed any problems yet. My car was in excellent condition and had been valed to a high standard at the time of handover. All in all, I am really happy with my Renault Clio and Anthony's assistance.
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Ponko from Ponko in response to So far everything is going well
Thank you for your kind words! We're delighted to hear that everything is going well with your Renault Clio and that you're happy with both the car and Anthony's service. It's great to know that the handover was smooth and the vehicle was in excellent condition. We appreciate your feedback and look forward to assisting you again in the future!
Gavin W, November 2024
"Drives like a dream "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After receiving such phenomenal service from Anthony, I had to take a few minutes of my time to come online and leave him this review. Anthony did not come across pushy, and he really knew what he was talking about when it came to the cars that he had for sale. I'm made up with my Mitsubishi; it is a brilliant motor, and she drives like a dream.
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Ponko from Ponko in response to Drives like a dream
Thank you for taking the time to share your positive experience! We're thrilled to hear that Anthony provided you with exceptional service and that you're happy with your Mitsubishi. It's great that he was knowledgeable and helpful without being pushy, ensuring a smooth and enjoyable car-buying experience. We appreciate your kind words and are glad to know your new car is driving like a dream!
Jacob S, November 2024
"They know how to look after people "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I went to look at a SEAT Ibiza one weekend at Ponko in Cambridge, and even though the dealership was really busy, Anthony handled everything like a pro. He made sure I felt valued and wasn’t rushed, which I really appreciated. I got to take the car for a test drive, and after seeing how well everything went, I felt completely confident moving forward with the purchase. Anthony’s professionalism and attention to detail really stood out, and I couldn’t be more satisfied with the service. Ponko definitely knows how to take care of their customers!
+0 Found this review helpful
Ponko from Ponko in response to They know how to look after people
Thank you for sharing your experience! It's great to hear that Anthony provided such attentive and professional service, especially with the dealership being busy. We're glad you felt valued throughout the process and confident in your decision to purchase the SEAT Ibiza. It's always our goal to ensure customers have a smooth, stress-free experience, and we're happy to know that Anthony’s attention to detail made a positive impact. Thanks again for choosing Ponko!
John C, November 2024
"Friendly and helpful "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was time to change cars, and Ponko showed me a VW Golf that caught my eye. After a brief conversation, I decided to pay them a visit and see the car in person. Hayden, one of the sales representatives, greeted me and was very friendly and helpful. He answered all of my questions and provided me with all of the necessary information. The car was exactly as described, and I felt confident in my decision. I'm really happy with the service from Hayden and the team at Ponko.
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Ponko from Ponko in response to Friendly and helpful
Thank you for sharing your experience! We're thrilled to hear that Hayden provided such friendly and helpful service. It's great that the VW Golf was exactly as described, and we're happy you felt confident in your decision. At Ponko, we aim to offer a straightforward and informative experience, and it sounds like Hayden really delivered on that. We appreciate your feedback and are glad you're happy with your purchase!
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