1,249 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,249 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Excellent customer service. "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No waiting around at the dealership, the customer service is spot on. I went to view and took the car for a test drive, it had been cleaned on the outside and I took it home the same day. I did have to bring it back in due to an issue with the clutch but there was no messing around. Haydn got me in straight away and it was sorted within a week and a half. No [problems since. Excellent customer service.

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Thank you so much for sharing your feedback - We're really happy to hear you had a good experience. Enjoy your new car and thanks again for choosing Ponko!

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"No drama"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No dramas, everything went smoothly. The customer service was good and I am pleased with the car.

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Thank you so much for sharing your feedback - We're really happy to hear you had a good experience. Enjoy your new car and thanks again for choosing Ponko!

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"VW Golf"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good 5-5

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Thank you so much for sharing your feedback - We're really happy to hear you had a good experience. Enjoy your new car and thanks again for choosing Ponko!

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"Easy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sales were helpful but not pushy. Car was as described. Minor nitpicks with the car were fixed upon receipt. Price is fair ( as far as I can tell). Overall easy to deal with sold as advertised.

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Thank you so much for sharing your feedback - We're really happy to hear you had a good experience. Enjoy your new car and thanks again for choosing Ponko!

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"5 out of 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything was fine I have no complaints.

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Aftersales from Ponko in response to 5 out of 5

Thank you so much for sharing your feedback - We're really happy to hear you had a good experience. Enjoy your new car and thanks again for choosing Ponko!

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"Happy Customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am happy with the vehicle and I am happy with the customer service that I have received from Ponko and James who helped with the sale.

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Thank you so much for sharing your feedback - We're really happy to hear you had a good experience. Enjoy your new car and thanks again for choosing Ponko!

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"Volvo V60"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I traveled to Ponko from Cornwall after seeing the car I was after online. I was very pleased when I saw the vehicle, they hadn’t tried to hide anything online, and the car was just like the pictures and description. I did have to wait for a little while due to another customer being attended to; however, it wasn’t too long at all. Haydn at the dealership was really friendly and helped with anything I needed. We took the vehicle for a test drive, which I feel could have been a little longer and on some main roads, but again, I wasn’t too concerned. Ponko had valeted the car and made sure it was all prepped for me before I took it away, which I really appreciate.

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Aftersales from Ponko in response to Volvo V60

Thank you so much for sharing your feedback - We're really happy to hear you had a good experience. Enjoy your new car and thanks again for choosing Ponko!

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"Highly recommend!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rate is 5---best!

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Thank you so much for sharing your feedback - We're really happy to hear you had a good experience. Enjoy your new car and thanks again for choosing Ponko!

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"good service from Haydn"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Haydn was great, there wasn't any pushiness from him he just left me to look around and then helped me when I needed it, he was a nice chap. I am happy with my car apart from it was missing a parcel shelf which I had to replace myself. However I wouldn't let this knock my experience as the customer service from Haydn was great, the car was cleaned and tidied for me before I took it away and I am happy with the vehicle it has had no issues with it so far.

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Aftersales from Ponko in response to good service from Haydn

Thank you so much for sharing your feedback - We're really happy to hear you had a good experience. Enjoy your new car and thanks again for choosing Ponko!

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"4/5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Honda Civic from Ponko with James, he was helpful and professional and I am happy with the vehicle, there has been a few little issues with it however, James has been helping me with the warranty and making sure everything is sorted for me. I would recommend and use again.

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1249 reviews4.7 out of 5 stars — Rated Excellent
Excellent
990
Very Good
248
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    89%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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