No waiting around at the dealership, the customer service is spot on. I went to view and took the car for a test drive, it had been cleaned on the outside and I took it home the same day. I did have to bring it back in due to an issue with the clutch but there was no messing around. Haydn got me in straight away and it was sorted within a week and a half. No [problems since. Excellent customer service.
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Aftersales from Ponko in response to Excellent customer service.
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No dramas, everything went smoothly. The customer service was good and I am pleased with the car.
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Aftersales from Ponko in response to No drama
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Very good 5-5
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Aftersales from Ponko in response to VW Golf
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Sales were helpful but not pushy. Car was as described. Minor nitpicks with the car were fixed upon receipt. Price is fair ( as far as I can tell). Overall easy to deal with sold as advertised.
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Aftersales from Ponko in response to Easy
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Everything was fine I have no complaints.
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Aftersales from Ponko in response to 5 out of 5
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I am happy with the vehicle and I am happy with the customer service that I have received from Ponko and James who helped with the sale.
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Aftersales from Ponko in response to Happy Customer
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I traveled to Ponko from Cornwall after seeing the car I was after online. I was very pleased when I saw the vehicle, they hadn’t tried to hide anything online, and the car was just like the pictures and description. I did have to wait for a little while due to another customer being attended to; however, it wasn’t too long at all. Haydn at the dealership was really friendly and helped with anything I needed. We took the vehicle for a test drive, which I feel could have been a little longer and on some main roads, but again, I wasn’t too concerned. Ponko had valeted the car and made sure it was all prepped for me before I took it away, which I really appreciate.
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Aftersales from Ponko in response to Volvo V60
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Rate is 5---best!
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Aftersales from Ponko in response to Highly recommend!!!
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Haydn was great, there wasn't any pushiness from him he just left me to look around and then helped me when I needed it, he was a nice chap. I am happy with my car apart from it was missing a parcel shelf which I had to replace myself. However I wouldn't let this knock my experience as the customer service from Haydn was great, the car was cleaned and tidied for me before I took it away and I am happy with the vehicle it has had no issues with it so far.
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Aftersales from Ponko in response to good service from Haydn
Thank you so much for sharing your feedback - We're really happy to hear you had a good experience. Enjoy your new car and thanks again for choosing Ponko!
I recently purchased a Honda Civic from Ponko with James, he was helpful and professional and I am happy with the vehicle, there has been a few little issues with it however, James has been helping me with the warranty and making sure everything is sorted for me. I would recommend and use again.
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Aftersales from Ponko in response to 4/5
Thank you so much for sharing your feedback - We're really happy to hear you had a good experience. Enjoy your new car and thanks again for choosing Ponko!
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 990 | |
Very Good | 248 | |
Average | 1 | |
Poor | 5 | |
Terrible | 5 |
Ponko
27 Royston Road
Cambridge
Cambridgeshire
CB22 6SE
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 10.00 - 16.00 |
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