1,191 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,191 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Perfect first car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came to Ponko to get a first car for my daughter and their Fiat 500 was ideal. She hasn't passed her test yet but she loves it so it is definitely some good motivation for her. The customer service was brilliant, really good! They got us everything we needed and were all lovely guys. They were very laidback and didn't try to push the sale. They could have if they wanted as we were eager to get it home but they wanted to make sure all work was done on the car before letting us take it away.

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Ponko from Ponko in response to Perfect first car

Thank you for sharing your experience! We're delighted to hear that you found the perfect first car for your daughter. It's wonderful that she loves the Fiat 500 and that it's providing her with some extra motivation to pass her test. We're glad our team provided excellent customer service, ensuring all the necessary work was completed before you took the car home. Enjoy the new car, and we wish your daughter the best of luck with her driving test!

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"All good 👍"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Ford Kuga is all good and is running nice. It has been no trouble at all over the few hundred miles I have done so far. It even had the seal of approval when I took it for a service locally. The customer service from Ponko was all good. They were up front and let me know it would take a few weeks for delivery so I decided to go and collect it instead as I just couldn't wait to get my hands on it. When I got there to pick it up, it was all ready for me so I could just take it away.

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Ponko in response to All good 👍

Thank you for sharing your positive experience with us! We're thrilled to hear that your Ford Kuga is running smoothly and has been trouble-free so far. We're glad our customer service met your expectations, and we appreciate your understanding regarding the delivery timeframe. We're delighted that you were able to collect your Kuga promptly and take it away without any delays. If there's anything else you need, please don't hesitate to reach out. Enjoy driving your Kuga!

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"Fantastic from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would highly recommend the company. Car is brilliant no issues. Service was fantastic from start to finish 👏

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Ponko from Ponko in response to Fantastic from start to finish

Thank you so much for recommending us! We're thrilled to hear that you're loving your car and that you had a fantastic service experience from start to finish. If there's anything else we can do for you, please don't hesitate to reach out. Enjoy your car, and thanks again for your kind words!

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"Makes you feel at home"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Even though they are a big dealership, they make you feel like it is a family firm. They just make you feel at home and like they are really trustworthy. I am loving my Volvo V40, I am doing a fair amount of miles in it and it has been great. I am really pleased with it and the whole experience. I have already recommended them to friends of mine which is the highest praise I can give as I wouldn't do that if they were terrible. Well maybe I would to someone I don't like but not to friends 😂 Everyone has just been absolutely lovely, the whole thing has been so smooth. Even the delivery driver was a really nice chap! Can't praise them highly enough.

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Ponko from Ponko in response to Makes you feel at home

Thank you for your wonderful review! We're thrilled to hear that you felt at home with us and are enjoying your Volvo V40. Your recommendation means the world to us, and we're glad the entire experience was smooth and pleasant. Safe travels, and we look forward to serving you and your friends in the future!

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"True to advert"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Even though Ponko are about 3 hours away from me, I still went to them for my Volkswagen Polo. They just had the best deal for the car and it was the car I had my heart set on. I decided I would rather pay the delivery fees to get it from them than pay more for the car to get one locally that may not be in as good condition. It was all such a smooth experience too, they kept me updated on what was happening and when I could expect the car to arrive. It actually arrived on time too which is always a shock. I am so happy with it too, it well and truly lived up to the advert I saw. I would definitely use them again for my next car.

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Ponko from Ponko in response to True to advert

Thank you for sharing your experience! We're delighted to hear that you found the best deal with us and that the delivery was smooth and timely. We're thrilled that your Volkswagen Polo met your expectations and appreciate your willingness to go the extra distance to work with us. We look forward to helping you with your next car purchase!

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"Top marks all round"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My old car was written off so I had no choice but to get a new one but I guess you have to look for the silver lining don't you and a new car is certainly a shiny one. My Volkswagen Golf is a good motor and any issues have all been sorted. Chris has taken care of everything and instils me with so much confidence that if anything needs doing they will do it. He is a good lad and has taken care of everything for me. Haydn who sold me the car was brilliant too. He didn't force me into anything, he was just informative and friendly and gave me what I needed to make a decision. I would definitely go back and would recommend them to anyone needing a new car. Top marks for them all the way round without a doubt.

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Ponko from Ponko in response to Top marks all round

Thank you for your kind words! We're glad we could turn a challenging situation into a positive experience for you. It's wonderful to hear that Chris and Haydn provided excellent service and support. We're thrilled that you're happy with your Volkswagen Golf and appreciate your recommendation. We look forward to serving you again in the future!

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"Thank you Anthony! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Anthony was very very good, big thanks to him for looking after us! The whole experience was very good actually. I was surprised because they are all young lads and I was expecting it to be a bunch of old guys but the experience they gave was stellar. They were all very helpful and delivered exactly what they said they would, when they said they would. I have been to a lot of high-end dealerships in the past and the experience has never been better than at Ponko. They were knowledgeable and if they didn't know something mechanical they would go and find out for me so I was confident in the information they gave. My Ford Fiesta is lovely too!

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Ponko from Ponko in response to Thank you Anthony!

Thank you for your fantastic feedback! We're delighted to hear that Anthony and the team provided stellar service and exceeded your expectations. It's great to know you felt confident and well-informed throughout the process. Enjoy your lovely Ford Fiesta, and we look forward to seeing you again!

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"Haydn was amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the service I received, Haydn was amazing. He just did what he said he would and he did it quickly too. Right from the start he was very prompt. I enquired on the Saturday night and by first thing Sunday morning he was on the phone talking me through the next steps and things. He was just really proactive, keeping me updated all the way through and he was so honest about everything. It really was top notch service and it has left a lasting impression. Even the guy who delivered the car was brilliant. After driving all the way down south to deliver the car, he still gave me the time of day and didn't try to rush off. He took the time to show me around the car and have a good chat with me. I was all such an easy, no hassle process. I can't fault it!

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Ponko from Ponko in response to Haydn was amazing

Thank you for your glowing review! We're thrilled to hear that Haydn and our team provided prompt, proactive, and honest service. It's wonderful that the delivery was smooth and the driver took the time to ensure you were comfortable with your new car. We're glad to have left a lasting impression and look forward to serving you again in the future!

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"Friendly and chatty"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I saw the car the service was great. Asa was extremely friendly and chatty.

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Ponko from Ponko in response to Friendly and chatty

Thank you for your feedback! We're delighted to hear that Asa provided friendly and chatty service. We hope you enjoy your new car and look forward to serving you again in the future!

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"Lives up to the reviews 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I never expect much from a car dealer as they are trying to make money and you just want the best deal but the guys at Ponko took me by surprise. They were happy to help even after I bought my Ford Focus and they got a slow puncture sorted for me so it shows they still care even after the sale. I had a look at their reviews before I went there and they definitely lived up to them and the car was just like it was on the advert. I would certainly use them again.

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Ponko from Ponko in response to Lives up to the reviews 👍

Thank you for your kind review! We're thrilled to hear that we exceeded your expectations and provided excellent service even after your purchase. It's great to know that your Ford Focus matched the advert and that our team was able to assist with your slow puncture. We appreciate your trust and look forward to serving you again in the future!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1191 reviews4.7 out of 5 stars — Rated Excellent
Excellent
942
Very Good
238
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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