1,196 reviews from our car dealer reviews community
Leave a review for Ponko
Leave a review

1,196 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Not got a bad word about them"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Ford Fiesta from Ponko is just lovely. The clutch was a bit dodgy at times but they got that all sorted for me straight away and were really good about it. They have just been really helpful all the way through. They kept in contact with me at all times and the customer service was really good. I genuinely don't have a bad word to say about them.

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Ponko from Ponko in response to Not got a bad word about them

It's fantastic to hear that your experience with Ponko and your Ford Fiesta has been so positive! We're glad that any issues with the clutch were quickly resolved and that you received excellent customer service throughout. Thank you for sharing your feedback, and we're here for you if you ever need anything else in the future. Enjoy your lovely Ford Fiesta!

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"Ready for our first baby "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We are expecting our first child so we definitely needed a bigger car to fit in all the pushchairs and accessories. The Hyundai Tucson seemed perfect for us and was an ideal size. We got one from Ponko and it has been doing really well. There was a slight issue with the passenger door but the guys at the dealership have been more than happy to help get it sorted, they are just waiting for me to be able to take it down now. I had better make time ASAP though before the grand arrival 😂 The guys at the dealership have just been great, they have made everything really simple and easy and answered any questions we had.

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Ponko from Ponko in response to Ready for our first baby

Congratulations on expecting your first child! It's wonderful to hear that the Hyundai Tucson from Ponko is fitting your needs well. We're glad that despite a small issue with the passenger door, the dealership has been proactive in helping you resolve it. Don't worry, they'll be there to assist whenever you're ready to bring it in. It's great that they've made the process simple and answered all your questions. Enjoy preparing for the arrival of your little one and safe travels in your Hyundai Tucson!

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"Very knowledgeable"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were going to get a bigger caravan so we needed a bigger car for towing it. The Volkswagen Touareg seemed like the best option for this so we decided to go ahead with it. Asa was very helpful all the way through and was very knowledgeable and answered all my questions. Unfortunately, it wasn't quite valeted to my standards but when I mentioned it Asa came out with the polish to buff out any marks which was very much appreciated. Typically, after buying the car for the caravan, we didn't end up getting the bigger caravan. It is a good job the car is all going well and is a nice drive.

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Ponko from Ponko in response to Very knowledgeable

It sounds like you made a practical choice with the Volkswagen Touareg for towing, despite the change in plans with the caravan. It's great to hear that Asa was helpful and knowledgeable, addressing your questions and even going the extra mile with the polishing. We're glad the car is performing well and providing a nice driving experience. If there's anything else you need or any further questions, feel free to reach out. Enjoy your Volkswagen Touareg!

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"Outstanding service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My BMW X1 is great, I really love it! The customer service here was truly outstanding. I will definitely be coming back, I will even come back when it is due for an oil change. It was just a very pleasurable buying experience.

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Ponko from Ponko in response to Outstanding service!

That's wonderful to hear! We're thrilled that you love your BMW X1 and that you had such a positive experience with our customer service at Ponko. We look forward to welcoming you back in the future.

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"Got me everything I needed"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is a really good, reputable dealer. I bought my Mini Hatch Cooper from them and I am so happy with it. They got me everything I needed when I was there and even got me the paint protection that I wanted for it.

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Ponko from Ponko in response to Got me everything I needed

We're delighted to hear that you had a great experience at Ponko! It's fantastic that you're happy with your Mini Hatch Cooper and that the team was able to provide everything you needed, including the paint protection. If you have any further questions or if there's anything else we can assist you with, feel free to let us know. Enjoy your Mini Hatch Cooper!

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"Friendly"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All the staff at Ponko are friendly and helpful. When I bought my Nissan Qashqai I gave them quite the challenge as I wanted to take it away within a few hours. They did say they would struggle to do a full valet but that they would try. It wasn't quite up to my standards but they did offer to clean it again for me if I wanted. Haydn was quite alright too and looked after me well. All a good experience really.

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Ponko from Ponko in response to Friendly

It's great to hear that you found the staff at Ponko friendly and helpful during your purchase of the Nissan Qashqai. We apologize if the valet wasn't up to your standards initially, but we're glad they offered to clean it again for you. It's wonderful that Haydn took good care of you throughout the process. If there's anything else we can do to enhance your experience or if you have any further questions, please don't hesitate to reach out. Enjoy your Nissan Qashqai!

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"Birthday treat to myself 🎂"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picking up my new Kia Sportage on my birthday was amazing. It was such a great treat to myself and everyone has said how good it looks. If only someone else had bought it for me, that is the only thing that could make it better 😂 I am loving it though, it is a really nice car! It has taken some getting used to as before this I had a brand new Audi as a company car so the switch to an older car that is a diesel has been an adjustment. My husband is constantly reminding me it won't drive like my last one. The guys at Ponko were really lovely though. I said to them I am completely clueless when it comes to cars so I will be asking some random questions but they just took it in their stride and answered all my questions. They handled it all really well and were just so friendly and nice!

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Ponko from Ponko in response to Birthday treat to myself 🎂

Thank you so much for your wonderful review! We're thrilled to hear that picking up your new Kia Sportage was a special birthday treat for you. It's great to know that you're enjoying your car and getting used to the switch from your Audi. Our team at Ponko always aims to provide friendly and helpful service, and we're glad to hear they could answer all your questions. Enjoy your new ride, and don't hesitate to reach out if you need anything else! 🚗🎉

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"No waiting around"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I got my Ford Fiesta and it has been great. I knew it needed some work done when I bought it as the guys were really upfront and honest so there have been no nasty surprises. I spoke to a couple of different salesmen as Matt originally sold me the car but then Haydn looked after me when I collected it. They were both absolutely fine gentlemen and it was refreshing to have them be so honest about things. Despite it being handled by 2 people, it was still all sorted quickly, as I expected, and there was no waiting around for anything.

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Ponko from Ponko in response to No waiting around

Thank you so much for your positive review! We're thrilled to hear that you're enjoying your Ford Fiesta and that our team provided you with honest and efficient service. Matt and Haydn will be delighted to know that you appreciated their help. If you need any further assistance, don't hesitate to reach out. Enjoy your ride!

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"Stood up to the challenge 😉"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I think the guys at Ponko may have wished I hadn't come in as I certainly put them through their paces! I am an engineer so it is just in my nature to be suspicious and do my due diligence so when Matthew was standing up to the challenge and could answer all my questions it is fair to say I was impressed. He was really patient with all my questions, even though he was juggling a few customers with it being a busy weekend and everyone was looking for a shiny new toy. I hadn't been behind the wheel in a while so Matthew took the time to understand that and took me on a test drive so I could listen out for any problems before I got behind the wheel myself. Since then I have got really comfortable in my Kia Ceed and have taken it on a few good runs of over 100 miles so I think if any gremlins were going to rear their ugly heads, they would have by now. No news is good news as they say! Would definitely use them again and I think it is a really good sign that the people in the dealership were repeat customers who had come out of their way to have a look at their cars.

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ponko from Ponko in response to Stood up to the challenge 😉

It sounds like you had quite the thorough and positive experience at Ponko! We're glad to hear that Matthew was able to meet your engineering mindset with patience and thorough answers to all your questions. Taking the time for a test drive was a great idea to ensure everything was in order before your purchase. It's wonderful that your Kia Ceed has been performing well on longer drives, and we appreciate your trust and feedback. We look forward to serving you again in the future, and thank you for sharing your experience!

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"Nicest car I'd seen"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Frederick was very helpful and understanding. He took the time to chat with me and understand what I wanted rather than just trying to push any old sale on me. I love my Volkswagen Golf too, it is the nicest car I had seen from all the ones online which is why I travelled from South End! It was definitely worth the journey and I would go back again if they had another car I liked in the future. My Golf just looks so smart and it sounds the part too!

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ponko from Ponko in response to Nicest car I'd seen

It's fantastic to hear that Frederick provided such helpful and understanding service at Ponko! We're thrilled that you love your Volkswagen Golf and that it exceeded your expectations from what you saw online. It's great to know the journey was worth it for you. If you ever decide to return for another vehicle, we'll be here to assist you. Enjoy your smart-looking and great-sounding Golf, and safe travels!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1196 reviews4.7 out of 5 stars — Rated Excellent
Excellent
946
Very Good
239
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    84%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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