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10 reviews from our car dealer reviews community
Leave a review for Pontings Banbury

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10 reviews from our car dealer reviews community

Leave a review for Pontings Banbury
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"It was Great "
4.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've bought a car from this local dealership before, the service I received when buying my second vehicle of them was also great. I would definitely recommend this dealership to friends and family.

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"Great Service"
5 out of 5 stars See
Dealer's knowledgeable
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Pontings Banbury were very helpful, actually felt as though the customer mattered. All of the staff were friendly and helpful.

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"Excellent Service"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After so much adverse publicity Pontins in Banbury have received, I thought I would write something positive. I saw the car I wanted on their website via Auto Trader and phoned them up explaining my situation, that I could get to Banbury by train and if they could pick me up from the station, which was agreed. I saw the car and was told I could not test drive it that day, but they could bring it to me in Eynsham to test drive when it was ready. So I left them a deposit and a few days later it was brought over for me to drive. The car drove very well so decided to have it. Everything was finalised a few days later and I arranged to pick the car up, once again I was picked and taken to them. After having the car for a few days it developed a fault and has gone back to them to rectify, they have lent me a car whilst the fault is being fixed. The car in question is a Jaguar S Type SE 2.7 Diesel. I cannot thank Steve and team enough for all they have done for me. Well done Pontins and thank-you.

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"puffer"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car that was supposed to be serviced before I picked it up, it wasn't. Had issues with it making an awful noise when it started up. Went back and was told it had a service and there was nothing wrong. Had a phone call later from Shilock himself telling me to keep away and not criticise his ( mechanics) his view not mine. still problem with car but no one willing to do anything about it. I am a pensioner and can't afford to have any work done myself. Only bought the car in April. Once bitten twice shy. STAY AWAY from this place.

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"UNHAPPY CUSTERMAR"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would not recommend to anyone do not touch with a barge pole rude nasty lies lies you do not get what you pay for you get worse, they call it money grabbing ???????/ Nice til they get your money after care none you are told to p?? o?? or i'm not dealing with that at least Robin hood took from the rich and gave to the poor this man takes from the poor and lines has own pockets promising mot service nice working order NOT? PLEASE IF YOU GOING TO BUY A CAR? YOU HAVE TO BE AWARE IT IS NOT WHAT THEY SAY. GOOD LUCK IF YOU BUY FROM HIM, YOU WILL NEED IT.

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Sandra in response to UNHAPPY CUSTERMAR

Are the persons writing reviews how wonderful this garage and persons who run it are I really do hope you had a good experience with them they have to be good to some I suppose or they are writing them I SAY AGAIN PLEASE DO NOT GO NEAR THIS GARAGE THEY WILL LEAVE YOU HEART BROKEN.

"Denis"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a used car from Pontings which they bought at auction and luckily it has turned out to be a good, reliable car. Having test driven it and left a deposit, they promised that it would be fully cleaned and serviced but when I went to collect it the salesman I had dealt with wasn't there so they basically gave me the keys and left me to it. I realised when I got home and had a closer look that they hadn't laid a finger on it - it was exactly as it was when I had driven it which was the condition they bought it at auction. I had a local, trustworthy garage inspect it to see if it had been serviced and there was no evidence at all that it had been. They also said that they wouldn't have passed one of the tyres for MOT but this had passed at wherever they had had it MOT'd. I took it back and they did an oil change (or said so at least - I have no way of knowing). In short, this is a car dealership that cannot be trusted and I would avoid them at all costs.

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"I bought a Volkswagen from pontings banbury"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found the car online via their website and went down to the dealership in person. The general service before and after was what you would expect really. The car looked in good condition and I took it for a test drive and that was that. The battery did go flat on the drive home but they replaced it free of charge the next day.

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"recommend"
4 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

I had a little issue and dealership fixed it straight away, it was then an issue again but it also fixed it again. I recommend to others, 4 out of 5

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"renato"
3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
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Resolving issues

After buying 3 cars of them and I have just got my 4th, I must tell everyone I'm never again going back to Pontings Banbury. 1. When went to a drive test the car had a flat tire bought the car came with that same tire flat. 2. They didn't want to sell the car with 1 year MOT (pathetic). 3. The car was sold to me with no tax..even know it was told that the car would come taxed (sales man never said to me but when i pick up the car was told by the person there the car is 100% taxed just to find out it wasn't) when rang them was told no one ever told me the car was taxed...4' car was not clean inside or outside...just about the tyre again, I was told the tyres don't come with warranty.

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"Dave"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic garage in the whole. Had a couple of issues with the car which they tried to ignore but was under warranty. Could be a little more customer focus after the sale but generally a pleasure to do business with.

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Dealership Information

Pontings in Banbury are an indepenent used car dealership based in Adderbury, Banbury. They have over 100 cars in available from a variety of manufacturers with at least 25 small hatchbacks up to £3000 in stock at all times. This dealership provides a variety of services including used car sales, Finance, part exchanges, warranties, accessories and vehicles wanted. Pontings are open 7 days a week with out of hours viewing times available by appointment.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
10 reviews3.3 out of 5 stars — Rated Average
Excellent
5
Very Good
1
Average
1
Poor
1
Terrible
2

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Contact Information

Address

Pontings Banbury
Aynho Road
Adderbury
Banbury
Oxfordshire
OX17 3NY

Get in touch

01295 812233
https://www.pontingscarsales.co.uk/

Opening times

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Dealership Statistics

60%
Would recommend this dealer to family and friends
70%
Thought the dealer was knowledgeable and helpful
55%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Pontings Banbury

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Registered Name: XXXXXXXXXX
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