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12 reviews from our car dealer reviews community
Leave a review for PS Ponting Ltd

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12 reviews from our car dealer reviews community

Leave a review for PS Ponting Ltd
Click on the stars to start your review
"save yourself the hassle"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It all started off so well, the car we looked at on the forecourt and wanted to buy had an electrical problem which Steve told us about but said that it would be sorted prior to us collecting and making full payment, it turns out that the car was beyond repair and couldn’t be sold to us, so we went for something else we had seen on the forecourt. I checked the previous MOT and saw there were issues which needed to be sorted to get it to pass the MOT, I also asked for it to be serviced. They did fix previous MOT failure points but were apparently too busy to get the car serviced (in the 4 days between us paying deposit and collected the car), so we took the car to our local garage to be serviced - thank god we did! Our garage found multiple and expensive issues with the car! we made him aware but apparently, he could do nothing without the owners say so, who happened to be on holiday. We made a complaint to Pontings and also contacted trading standards who told us we were entitled to a full refund or the car repaired, but still Pontings would do nothing without the approval of the owner. 2 weeks we waited for the owner, the car broke down (engine warning light), we got in touch again to be told they could do nothing until the owner was back 3 days later! Thankfully the AA could sort it (oh and avoid using Green Flag – they refused to attend due to the age of the car but that’s another complaint!) We eventually spoke to the owner on his return to the office and he agreed to repair all of the issues, who was annoyed that the faults were not rectified before we took ownership. The car has now been fully repaired but this has very much made us question our choice of garage. Were sales friendly and helpful before we bought a car – Yes Were sales friendly and helpful after we bought a car – No (as far from helpful as you can imagine) Was the owner friendly and helpful – Yes (VERY) Would we go back to Pontings - No

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"Unbeelievable"
1.2 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

Sadly I was in a hurry and under pressure from a woman never a good thing. I was under the impression the days of the crooked second hand car dealer had evaporated. I Understood in the 70s and 80s legislation had been introduced to protect the customer. I got it wrong. I bought a car which was claimed to be low mileage. As a result I agreed to pay over book in fact a lot over book. The Garage owner claimed the car had a full service history. What a lie. On investigation there was so much involved with people fiddling the service Manuel it became a joke. I spent months trying to put a history together. Talking to garages and DVLA> The owner of Pontins knew nothing about the car. He had bought iit from a Auction and gave me a story. He claimed to have serviced the car before I picked it up. That can be proved. He was aware of other faults which he could have dealt with before he marketed the vehicle. In the first year I Fitted a new Battery, Starter Motor, Bushes front and rear. Four new tires. Tracking set up. Brakes all round. Water pump. My total bills were £1500. I paid £2000 over book price for the car. I have completed a file and will be taking Pontins to Court to recover my losses and the overpayment as the car had no service history whatsoever.

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"It was Great "
4.3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've bought a car from this local dealership before, the service I received when buying my second vehicle of them was also great. I would definitely recommend this dealership to friends and family.

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"Great Service"
5 out of 5 stars See
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Pontings Banbury were very helpful, actually felt as though the customer mattered. All of the staff were friendly and helpful.

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"Excellent Service"
4.8 out of 5 stars See
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After so much adverse publicity Pontins in Banbury have received, I thought I would write something positive. I saw the car I wanted on their website via Auto Trader and phoned them up explaining my situation, that I could get to Banbury by train and if they could pick me up from the station, which was agreed. I saw the car and was told I could not test drive it that day, but they could bring it to me in Eynsham to test drive when it was ready. So I left them a deposit and a few days later it was brought over for me to drive. The car drove very well so decided to have it. Everything was finalised a few days later and I arranged to pick the car up, once again I was picked and taken to them. After having the car for a few days it developed a fault and has gone back to them to rectify, they have lent me a car whilst the fault is being fixed. The car in question is a Jaguar S Type SE 2.7 Diesel. I cannot thank Steve and team enough for all they have done for me. Well done Pontins and thank-you.

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"puffer"
1 out of 5 stars See
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Resolving issues

Bought a car that was supposed to be serviced before I picked it up, it wasn't. Had issues with it making an awful noise when it started up. Went back and was told it had a service and there was nothing wrong. Had a phone call later from Shilock himself telling me to keep away and not criticise his ( mechanics) his view not mine. still problem with car but no one willing to do anything about it. I am a pensioner and can't afford to have any work done myself. Only bought the car in April. Once bitten twice shy. STAY AWAY from this place.

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"UNHAPPY CUSTERMAR"
1 out of 5 stars See
Dealer's knowledgeable
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Value for money
Resolving issues

I would not recommend to anyone do not touch with a barge pole rude nasty lies lies you do not get what you pay for you get worse, they call it money grabbing ???????/ Nice til they get your money after care none you are told to p?? o?? or i'm not dealing with that at least Robin hood took from the rich and gave to the poor this man takes from the poor and lines has own pockets promising mot service nice working order NOT? PLEASE IF YOU GOING TO BUY A CAR? YOU HAVE TO BE AWARE IT IS NOT WHAT THEY SAY. GOOD LUCK IF YOU BUY FROM HIM, YOU WILL NEED IT.

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Sandra in response to UNHAPPY CUSTERMAR

Are the persons writing reviews how wonderful this garage and persons who run it are I really do hope you had a good experience with them they have to be good to some I suppose or they are writing them I SAY AGAIN PLEASE DO NOT GO NEAR THIS GARAGE THEY WILL LEAVE YOU HEART BROKEN.

"Denis"
1.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a used car from Pontings which they bought at auction and luckily it has turned out to be a good, reliable car. Having test driven it and left a deposit, they promised that it would be fully cleaned and serviced but when I went to collect it the salesman I had dealt with wasn't there so they basically gave me the keys and left me to it. I realised when I got home and had a closer look that they hadn't laid a finger on it - it was exactly as it was when I had driven it which was the condition they bought it at auction. I had a local, trustworthy garage inspect it to see if it had been serviced and there was no evidence at all that it had been. They also said that they wouldn't have passed one of the tyres for MOT but this had passed at wherever they had had it MOT'd. I took it back and they did an oil change (or said so at least - I have no way of knowing). In short, this is a car dealership that cannot be trusted and I would avoid them at all costs.

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"I bought a Volkswagen from pontings banbury"
4.2 out of 5 stars See
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Vehicle cleanliness
Value for money
Resolving issues

I found the car online via their website and went down to the dealership in person. The general service before and after was what you would expect really. The car looked in good condition and I took it for a test drive and that was that. The battery did go flat on the drive home but they replaced it free of charge the next day.

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"recommend"
4 out of 5 stars See
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I had a little issue and dealership fixed it straight away, it was then an issue again but it also fixed it again. I recommend to others, 4 out of 5

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Dealership Information

Pontings Banbury or P.S Ponting Ltd as they are also known, are an independent used car dealership based in Adderbury, Banbury. They have over 100 cars in available from a variety of manufacturers with at least 25 small hatchbacks up to £3000 in stock at all times. This dealership provides a variety of services including used car sales, Finance, part exchanges, warranties, accessories and vehicles wanted. Pontings are open 7 days a week with out of hours viewing times available by appointment.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
12 reviews3 out of 5 stars — Rated Average
Excellent
5
Very Good
1
Average
1
Poor
3
Terrible
2

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Contact Information

Address

PS Ponting Ltd
Nell Bridge Aynho Road
Adderbury
Banbury
Oxfordshire
OX17 3NY

Get in touch

01295 812233
https://www.pontingsbanbury.co.uk

Opening times

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Dealership Statistics

50%
Would recommend this dealer to family and friends
58%
Thought the dealer was knowledgeable and helpful
45%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About PS Ponting Ltd

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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