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11 reviews from our car dealer reviews community
Leave a review for Poolfoot Motors

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11 reviews from our car dealer reviews community

Leave a review for Poolfoot Motors
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"Very good"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good dealership! I bought a BMW in August and up to now I have have had no issues with it at all. it was clean and in good condition when I received it and the value for money is very good. I would recommend this dealership to my family and friends.

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"Bad aftercare"
3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from here back in August. The car was clean and in reasonably good condition however there was a part which was damaged which I didn't notice until I was driving the car home. When I reported the issue the dealer were not willing to repair it. It also took them 3 weeks to give me my deposit back. The car is okay overall but I wouldn't recommend this dealership based on the service.

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"professional and organised"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very happy with Poolfoot motors, they were professional and organised and I wouldn't hesitate in doing business with them again.

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"Robert"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team at Poolfoot Motors were fantastic, during the sale they left me to it, they gave me all the options and there wasn't an inch of hard sell. From then I picked it up on time and it's been running like a dream since.

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"Honest opinion"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I first bought a car from Poolfoot Motors in 2012. I was in a real rush to buy a new car as my old one had given up on life and I had an important job interview coming up! Lance and the other staff at Poolfoot motors were fantastic and helped me choose the right car for me straight away! I went out for a test drive and fell in love with my new little pegeuot 108 in bright yellow! This was the first time I had been signed up on finance and it was done with ease and speed, as was the whole transaction. I recently decided it was time to upgrade my car so went back to Poolfoot and was once again helped to pick the right car for my needs, take it on a test drive and helped to sort out my outstanding finance and set up a new finance for my new car! I've had two faultless transactions and perfect cars and will continue to go back to Poolfoot for all my cars and family cars in the future! Excellent service, excellent staffs and excellent cars!,

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"Henpecked"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We've just returned from Poolfoot Motors after having traded in my wife's BMW for an Astra Twintop Sport. My wife is absolutely delighted with the trade she made and the car she now has. Lance was a pleasure to deal with, very friendly staff. We had to return home some 330 miles after the trade and the new car ran faultlessly. If you are thinking of trading / buying a car then spend a couple of days in Fleetwood / Blackpool and have a good time. I thoroughly recommend Poolfoot Motors.

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"tracy"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

was concerned when read reviews but you have to read between the lines some people you cannot please i bought a ford fiesta white 3 years old so felt this would be okay met a guy lance who was very helpful on phone invited me down for a test drive did a deal no problem they put new mot on and even put a new tyre on even though it was only an advise have got a 3 month warranty and was offered an extended warranty at extra cost which I declined overall very satisfied don't get put of by couple of bad reviews anon

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"Logan"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Terrible experience! We bought a car from Poolfoot Motors/Car Centre, the following day we reported a fault to them. This made the car unsafe and not fit for use. We were asked by them to return it, a two hour journey. We refused to drive it that far and eventually agreed on taking it to a local garage. Unfortunately it wasn't resolved after a further two visits. Poolfoot asked us to take it to a "transmission expert" they used that was two hours away. We were told they had done work to the car but were never given any documentation as promised. It was still not repaired. We then asked for a refund which was declined, we sought legal advice and gave them a last chance to repair. They had the car for nearly six weeks and when we collected it we were left with the same fault. We later found out that they had put a second hand part on and it was highly likely no work was carried out by the "transmission expert". The manager we were dealing with was in no way helpful or understanding. He was rude and arrogant. At no point were we offered any kind of courtesy car or compensation for our losses. This situation dragged on for 8 months which didn't seem to bother them. They buy their cars untested from auctions, its most probably the cars main dealers wouldn't sell on their forecourts or to other dealers. Stay well clear they are absolute cowboys!

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"S Scott"
2.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Aftersales is totaly none existant if you have a problem after you buy the car.

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"Graham"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't buy from these people, worst experience in my life, as the previous review they are quite nice when selling, but don't like resolving issues. On collecting the car there was no log book, no second key or vehicle pass. Car supplied with a full MOT, how they managed that when the horn did not work. I have since found many more hidden issues. Rather than buy from Poolfoot Motors one would be far better off to buy direct from an auction's. Due to time constraints and taking the car abroad, I would have reported this company to trading standards and the police.

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Dealership Information

Poolfoot Motors are a family owned and run used car dealership based in Fleetwood, Lancashire. Specialising in used car sales with over 30 years experience, they have over 100 used cars in stock from all the popular makes in a vast range of models. All cars are HPI checked AA inspections are welcome. Financing and part exchanges can be arranged on purchases and cars are also bought for cash. Open 7 days a week.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews3.5 out of 5 stars — Rated Very Good
Excellent
6
Very Good
0
Average
2
Poor
1
Terrible
2

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Contact Information

Address

Poolfoot Motors
Radcliffe Road
Fleetwood
Lancashire
FY7 6UJ

Get in touch

01253 773832
http://www.poolfootcarcentre.co.uk

Opening times

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Dealership Statistics

54%
Would recommend this dealer to family and friends
54%
Thought the dealer was knowledgeable and helpful
63%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Poolfoot Motors

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