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9 reviews from our car dealer reviews community
Leave a review for Portiacraft
Leave a review

9 reviews from our car dealer reviews community

Leave a review for Portiacraft
Leave a review
"Terrible experience"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My advice is to avoid any dealings with this garage, they are not to be trusted. I agreed to sell my Porsche 911, the price was agreed in writing but when the car was delivered by me (transporter from Scotland to England) the garage did not pay the agreed price. I raised legal proceedings and won but the garage still refuse to pay meaning further costs will be incurred by me pursuing payment.

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+4 Found this review helpful
"A disappointing experience!"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a 996 C4 from Portiacraft in May 2022. The initial sale was good, the post-sales service not so good. Shortly after buying the car I noticed an oil leak so took it to a different specialist for a thorough assessment. My logic was that being under a 12 month warranty I'd be able to go back to Portiacraft if there were any serious issues. The specialist's view was that a) the car was generally very good b) it had a number of issues, and c) they personally wouldn't have sold the car without rectifying some of these issues first. The issues included: Leaking RMS, oil around the breather likely due to an air/oil separator issue, rotten exhaust silencers, brake discs in poor condition and a couple of other bits. When I fed this back to Portiacraft they weren't interested in supporting with the majority of these issues. They did agree to help with the oil leaks though. It went back to them twice, but they failed to resolve them unfortunately. Rather than go back to them for a third time I decided to use the other specialist at my own cost, as I'd lost faith at that point. So, in summary. If you're buying from Portiacraft it's probably worth getting an independent inspection before buying. Yes, they offer a 12 month warranty. Unfortunately it didn't give me the peace of mind I'd hoped it would. The biggest indicator I can give is that I wouldn't buy from them again unfortunately.

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+3 Found this review helpful
"Boxster 986 S Bought at Portiacraft"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Boxster S from Portiacraft due to the warranty. I have had a couple of things sorted under the warranty and Harry got it sorted no questions asked. I used them as they have been in business a long time and know their stuff. Can't fault Portiacraft and worth a visit

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+0 Found this review helpful
"Peace of mind! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So you are like me and would like to own an old Porsche 911 that you want to cherish without the uncertainties of problems, I highly recommend Portiacraft. You will buying from a family who understands these cars and cover your purchase for 12months with an in house reliable warranty. The prices are well positioned and you will get an honest car. You will enjoy the peace of mind associated with buying from Porsche specialists without the exorbitant prices. You will drive the car with the knowledge that you are part of the Portiacraft family and they look after you as one of theirs. I did the unthinkable by buying from Portiacraft during the lockdown without a Pre-purchase inspection and will repeat the same process over and over knowing what I know now as any problems (only minor issues including just a squeaky door) that I had have been quickly resolved without any fuss. I highly recommend Portiacraft and will stay with them for a very long time in my Porsche journey.

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+0 Found this review helpful
"Friendly and so knowledgeable "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have purchased two Boxsters from Harry and Martin and have never been disappointed for a minute. Both cars have been excellent and a couple of small faults were put right even out of warranty! Love going to this dealership and wouldn’t go anywhere else. Lovely people that live and breathe Porsche

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"Fake service history"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Harry and his sidekick Martin... I went to Trading Standards to report a faked service history. Went to court where Portiacraft was fined. Make your own mind up. Note the review does not allow me to put the true date of purchase but does a leopard ever change its spots???

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+7 Found this review helpful
"Bad service "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very bad service I drove down for more then 1 hour to view and test drive a car I wanted, but the gentlemen in charge said no test drives unless you want to buy or you put a deposit down and I will insure you for a test drive :-$. Talking about px he clearly said no I don't take no px if you want take it or leave it but it has to be cash. Also I found a massive impact that was repaired to a very bad standards but he turned around saying no its nothing thats how the paint is.

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"Highly recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really very pleased with everything Portiacraft have done. Excellent buying experience, very easy, no problems at all, they even did loads of work on the car to prepare it for sale. They sell good cars at fair prices. After sales service is also first rate. I called about an issue during the warranty period and without wanting to know any details from me about it they simply told me to book it in and they would fix it. Really it's better service than at any main dealer. Anyone looking to buy their first Porsche could do a lot worse than buy from here, I really do recommend them. They seem to have an awful lot of repeat customers, need I say more?

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+0 Found this review helpful
"Hard to find better"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve had 3 cars from Portiacraft, they honour the warrant with no fuss and more. They give a good price when swapping and are very helpful after the warranty has long expired. Knowledgeable and friendly, no rubbish.

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Dealership Information

Portiacraft is an Independent dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews3.3 out of 5 stars — Rated Average
Excellent
4
Very Good
1
Average
1
Poor
1
Terrible
2

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  • Contact Information

    Address

    Portiacraft
    555-561 Watford Way
    London
    Greater London
    NW7 4RT

    Get in touch

    020 8959 1604
    https://www.portiacraft.com

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    Dealership Statistics

    55%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Portiacraft

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