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94% Recommend
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684 reviews from our car dealer reviews community
Leave a review for Premier Car Supermarket - Derby
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684 reviews from our car dealer reviews community

Leave a review for Premier Car Supermarket - Derby
Leave a review
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks to Kyle for being helpful with my Seat Ateca. Professional.

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Aftersales from Premier Car Supermarket - Derby in response to Great service

Thank you for taking the time to review your visit to Premier Car Supermarket, fantastic 5 Stars Thank you

"Great buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second car we have had from PCS. Kyle, one of the great sales team has delt with on both occasions. Now to be honest I'm not the easiest of customers, moving house and job so many times but Kyle got us the cars we wanted. I'd recommend pcs for your hassle free car buying experience. Good job guys. Gregg H. Etwall, Derbyshire

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Aftersales from Premier Car Supermarket - Derby in response to Great buying experience

We are delighted that you had a 5 star experience at Premier Car Supermarket

"Great experience "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great experience at Premier car supermarket Derby,salesman Kyle Thomas was brilliant, no hard sales push,took my old car in part exchange no problem .would definitely recommend. ,and look here again in the future.

Aftersales from Premier Car Supermarket - Derby in response to Great experience

Brilliant review we are pleased you enjoyed you visit to Premier Car Supermarket

"Bad customer service "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Alex was rude un approachable. Didn’t feel comfortable asking him questions. Didn’t come across helpful. Loved the car and price but will not be buying because of service

Paul jones in response to Bad customer service

I dealt with Alex when I brought my x5. Best salesman ive been served by. Think this is a very unfair description of what my family found to be a class act.

"Good service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All of my transaction was done online, due to covid 19. I had physically, not seen the car, only photo's on the website and additional ones the sales staff provided. Car was delivered to my house. Had some initial issues, brake light not working and a slight scratch.. All this was resolved and I'm more than happy with the car. Big thank you to Nigel for providing an excellent service. I would recommend pcs Derby.

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Aftersales from Premier Car Supermarket - Derby in response to Good service

6. Thank you for your review we wish you many miles of safe motoring

"Great price - patchy customer care"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a great price on a BMW 3 series, Was seen by Josh who was knowledgeable Etc. However on collection car only had one key and two major recalls by BMW that were not dealt with prior to me collecting the car. I would buy from PCM again as the cars are great value - just don’t expect the checks attention to detail or customer care / love you would receive from a dealership or major car supermarket :)

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"Vauxhall mokka "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So happy with our new car 🚙 Sean was an excellent sales person from start to finish. Not too pushy like some garages can be. We feel like we got excellent value for money and are really happy with the purchase thank you. Becki and tom

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Aftersales from Premier Car Supermarket - Derby in response to Vauxhall mokka

Thank you for taking the time to review your visit to Premier Car Supermarket, fantastic 5 Stars Thank you.

"Good service and polite friendly staff."
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Raj was very helpful and polite and friendly. We were very happy with his and the service of Premier Car Supermarket. Would recommend this to friends and relatives. even though it is approx 2 hours drive from us, it was worth it. Keep up the good work guys! And thanks again Mandy n Martin.

Aftersales from Premier Car Supermarket - Derby in response to Good service and polite friendly staff.

Brilliant review we are pleased you enjoyed you visit to Premier Car Supermarket.

"Great sales person"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Raj at the Premier Car Supermarket is a super polite and amiable sales person looking to meet your needs.

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Aftersales from Premier Car Supermarket - Derby in response to Great sales person

We are delighted that you had a 5 star experience at Premier Car Supermarket

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"Very poor, buyer beware"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In my opinion, ..... their own vehicle inspection is nothing more than a box ticking exercise and adds no value. The salesman response when you find issue with your purchase is "I would have checked the vehicle more carefully". I do not trust and cannot recommend PCS in any way. I suggest anyone considering buying a car from PCS should be extremely cautious and assume the vehicle has underlying issues.

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+3 Found this review helpful

Tony hoskins in response to Very poor, buyer beware

Absolute nonsense.

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Dealership Information

About Us

Premier Car Supermarket and BCM work together to offer great value for money vehicles in both Leicester and Derby. Our Derby showroom opened in 2016, but we started in Leicester in 2005.

We have a wealth of experience in arranging finance for our customers and work with a range of lenders to get the best deal for you. We can offer some excellent rates on our finance deals, often with no deposit required.

We are proud to offer you great customer service and very competitive pricing, so please browse our stock lists. We stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

Should you see a car on our website that you are interested in test driving, then a small refundable deposit holds the vehicle until you are able to visit the site. We have found that this helps customers avoid disappointment and unnecessary travelling. The small fee is refundable.

We have our own workshops and MOT stations. Premier Car Supermarket and Braunstone Crossroads Motors are both able to offer MOT’s and services to customers.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2005

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
684 reviews4.7 out of 5 stars — Rated Excellent
Excellent
580
Very Good
88
Average
1
Poor
6
Terrible
9

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    Contact Information

    Address

    Premier Car Supermarket - Derby
    Carriers Road
    Derby
    Derbyshire
    DE65 6GY

    Get in touch

    01283 247171
    http://www.premiercarsupermarket.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    89%
    Percent of reviews responded to by this dealer

    Additional Information About Premier Car Supermarket - Derby

    Company Formed: 2005
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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