My new Volkswagen T-Roc is great. I'm really enjoying driving it every chance I get, and the customer service I received in-store was exceptional. The overall customer experience was a straight 10/10.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Simply excellent
"Simply excellent " no words needed, thank you for the review.
I am getting along really well with my new Kia Picanto. Overall, I was very happy with the process, and the customer service provided was very helpful. The car is just ideal for me, but the best bit was being able to drive it away the same day. Based on the overall experience, I would give Premier Car Supermarket Cars Derby a solid 4 stars.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to 🌟🌟🌟🌟
It is great to hear you are enjoying your Picanto, thank you for the review.
My engine blew up on my last car when I was on the motorway which was an absolute nightmare as I use my car for work travelling between Birmingham and Sheffield every day. The guys at Premier Car Supermarket in Derby got me sorted with a new car within a week as it is a decent car too, I love it! The process was all really quick and easy and there was no stress with it at all. When I went to pick it up the guys in the showroom were awesome and sat me down and gave me a coffee which was lovely. They just had a nice chat with me before we went out in the car. It was so friendly and relaxed which just made all the difference for me.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to No stress
"No stress" just how we like it, "No stress". thank you for the excellent review.
The guys at Premier Car Supermarket in Derby are so helpful. They even offered me a lift from the train station when I came to pick up my car which was a really nice touch. They were so accommodating throughout the whole process and just made it a really great experience. The car was true to the images and so far has been running really well - touch wood! Just what I was looking for.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Just what I was looking for 👍
"Just what I was looking for 👍" Brilliant we are very pleased we were able to accommodate your requirements. Thank you for the review.
I found Premier Car Supermarket on Autotrader as they had the right car for me at their Derby branch and it was a great price. The car was true to the photos they posted and has been running well since I bought it with just a bit of a whirring noise starting but the warranty covers it so it is booked in next week to get that all looked at which is great. Raj was really good and looked after me well. He was nothing like the traditional sales people you hear about and he wasn't pushy at all. It was just an overall 5* experience!
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Not pushy at all
"Not pushy at all" Just what we like to hear, another satisfied customer. Thank you for the review.
The guys at Premier Car Supermarket were perfect! The Derby branch wasn't too far from me for picking up the car which was ideal. Absolutely love the car, it is very good 👍
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Love the car!
"Love the car!" Great news, we were able to find your perfect match.
Before buying our new Grandland we did a lot of research on Autotrader putting in the criteria we wanted and checking the reviews. Premier Car Supermarket had 2 of the cars we wanted and they were the closest to us with being based in Derby. The sales team were nice and we had a test drive of the car which all went well. There was a huge dent on the roof but they were happy to keep it for an extra week to get it all sorted for me and even worked over the weekend so I could get it sooner as I had already bought a train ticket to come and collect it. It is taking some getting used to as the manual has the clutch pedal quite close to the panel which is great for my wife but not so much for me. Having said that, she hardly drives it and just has me chauffeuring her around all the time!
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Great for chauffeuring my wife around 😂
"Great for chauffeuring my wife around 😂" Brilliant! thank you for your review.
I live and travel between Birmingham and London often and have family that live near Derby so when I saw a car with Premier Car Supermarket - Derby on Autotrader it was a good excuse to tie in a visit to family along with getting a new car. I have been driving it a lot and there have been no issues at all. Carl at the dealership looked after me really well and just made the whole process really laid back and comfortable. He even helped me on the test drive as I had no idea where I was going 😂
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Really laid back 👍
"Really laid back 👍" Great news, visit the family and get a new car sounds like a great day. Thank you for the review.
My husband picked up my new Seat Ibiza for me so I was just greeted by my new car on the drive when I got home from work which was lovely! I got all the perks of a new car with none of the hassle! There were a couple of issues but Mark at Premier Car Supermarket is dealing with them and has been absolutely amazing and has got me a really good resolution for them!
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Aftersales from Premier Car Supermarket - Derby in response to Amazing ⭐
"Amazing ⭐" Another 5 stars thank you.
Good quality service, really happy!
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Good quality service
"Good quality service " Thank you for the great review.
Since opening our doors in Leicester in 2005, Premier Car Supermarket has been committed to offering great-value vehicles and exceptional customer service. With the expansion of our Derby site in 2016 and Kettering in 2023, we’re proud to serve customers across the region with a growing selection of quality used cars.
We offer a wide range of vehicles to suit all budgets and lifestyles, so whether you're looking for your first car, a family SUV, or an upgrade, we're confident we have the perfect match for you. Our team is here to make your car-buying experience as smooth and enjoyable as possible.
Need finance? Our experienced staff work with a variety of trusted lenders to find competitive finance packages tailored to your needs—often with no deposit required and great rates available.
To make things even easier, you can reserve any car on our website with a small, fully refundable reservation fee. This popular option gives you peace of mind by securing your chosen vehicle until you’re ready to visit us in person—saving you time and avoiding disappointment.
We look forward to welcoming you to one of our locations soon and helping you drive away in your ideal car.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
Excellent | 780 | |
Very Good | 138 | |
Average | 3 | |
Poor | 6 | |
Terrible | 13 |
Premier Car Supermarket - Derby
Carriers Road
Derby
Derbyshire
DE65 6GY
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:00 |
Sun | 10:00 - 16:00 |
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