91% Reviews
replied to
94% Recommend
to friend


944 reviews from our car dealer reviews community
Leave a review for Premier Car Supermarket - Derby
Leave a review

944 reviews from our car dealer reviews community

Leave a review for Premier Car Supermarket - Derby
Leave a review
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"Super and smooth service at Kettering"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Super and smooth service from Darren at Kettering. Made it easy to sort out what we wanted. No pressure, talked through every step of the way, went through paperwork, was knowledgeable. Very happy with our purchase and sorted out minor issues like scratches on the car before taking away. Would definitely recommend.

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"Happy buyer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

The whole experience from start to finish was incredibly helpful, especially from Telmo, he was a pleasure to do business with. Not once did I feel pressured by him , and he explained everything very thoroughly. I would definitely do business with this company again.

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"First Car for Daughter"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

After having a bad experience on another car we were very nervous of dealing with any used car dealership. Our experience with PCS Kettering has gone a long way to restoring our Trust. Ewan was an excellent and reassuring salesman, not pushy, allowing us to go at our pace. We selected a Vauxhall Corsa and were reassured by the pre-checks. Another vehicle that we had been interested in had failed this with PCS, so this kind of attention is welcome so that we knew we weren't buying a dud. The car when we collected it was valeted brilliantly and we are very happy with the vehicle. Good experience, and we are looking at a new vehicle for ourselves now that the daughter is sorted.

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"Pleasant and Quick Service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I collected my car today, it was a quick and easy process. Excellent service from Ollie. I can definitely recommend him.

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"Great customer service."
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I would like to express my sincere thanks to Allan at the Kettering branch, having had an awful experience elsewhere, Allan was reassuring, helpful, his advice was sound and honest, he was transparent about my purchase and I would highly recommend anyone wanting to purchase a vehicle , do get in touch. They won’t let you down ! Thank you, Keri & my new E-2008 😁 🚗

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+1 Found this review helpful
"Bought a new car from Allan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

We vowed some cars with Allan’s advice and guidance. He is extremely knowledgeable and patient, especially as we were walking around looking at cars from one side of the lot to the other and in the rain. He did not rush or pressurise us. He was refreshingly honest and left us feeling confident and that we had been treated with brilliant service and that he was trustworthy. Would recommend Allan 100% and would definitely return.

+3 Found this review helpful
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aftersales - PCS from Premier Car Supermarket - Derby in response to Bought a new car from Allan

Hello Sheila, Thank you so much for taking the time to share your experience! We’re absolutely delighted to hear that Allan provided such knowledgeable, patient, and honest support—rain and all! It’s great to know you felt no pressure and that Allan’s genuine approach helped you feel confident and well looked after. That’s exactly the kind of experience we aim to deliver every time. We’ll be sure to pass on your kind words to Allan—he’ll be thrilled to hear them. Thank you again for your recommendation, and we look forward to welcoming you back when you’re ready for your next car! Best regards, Premier Car Supermarket Kettering.

"Shoutout to Kyle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Just picked up my new car from Premier Car Supermarket and had to give a quick shoutout to Kyle...absolute legend! He was super easy to talk to, no pressure, no salesy stuff but just straight-up helpful and friendly. Told him what I was after, and he nailed it. Found me a car that ticked all the boxes and made the whole thing way less stressful than I expected. He kept everything clear, moved things along quickly, and was just genuinely great to deal with.

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aftersales - PCS from Premier Car Supermarket - Derby in response to Shoutout to Kyle

Thank you so much for the fantastic review and kind words about Kyle! We're so pleased to hear that he made the whole experience smooth, stress-free, and enjoyable for you. Kyle prides himself on being approachable and genuinely helpful, so it's great to see that came through. We'll be sure to pass on your shoutout — it’ll mean a lot to him! Enjoy your new car, and don’t hesitate to reach out if there’s anything you need down the road. We really appreciate your support and hope to see you again in the future! All the best, The Premier Car Supermarket Team 🚗😊

"A happy customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I recently bought a car from Premier Car Supermarket, and I couldn't be more pleased with the experience. From the moment I walked in, the staff were welcoming, friendly, and very knowledgeable. A special mention to Kyle, who was incredibly helpful throughout the entire process. He answered all my questions, gave honest advice, and ensured I found the perfect car that suited my needs. The selection of cars was impressive, and I was particularly happy with the quality and condition of the vehicle I purchased. The pricing was fair, and they gave me a great deal for my part-exchange. What really stood out, however, was the no-pressure approach. I never felt rushed or pushed into making a decision. I also appreciated how seamless the whole process was — from the test drive to the paperwork and quick collection. If you’re in the market for a used car, I highly recommend.

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Aftersales - PCS Kettering from Premier Car Supermarket - Derby in response to A happy customer

Hello Johnathan, Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience with us at Premier Car Supermarket. It’s great that you found a car that perfectly suited your needs, and we’re happy to know that our team made the process easy and hassle-free for you. We look forward to assisting you again when it’s time for your next car! Thanks again for choosing us. Best regards, PCS Kettering.

"Thank you Junaid"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

My first EV car purchase was made very easy by Junaid, a big thank you to him. A large range of electric vehicles to choose from and ended up with a electric mini cooper. Was able to test drive without any hassle and car was ready for collection two days later - Very pleased.

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+1 Found this review helpful

Aftersales - PCS Derby from Premier Car Supermarket - Derby in response to Thank you Junaid

Hello Taylor, Thank you so much for your kind words! We're thrilled to hear that Junaid made your first EV purchase such a smooth and enjoyable experience. It's great to know you found a Mini Cooper you love from our wide range of electric vehicles. We're glad we could accommodate your test drive and have the car ready for you so quickly. Enjoy your new electric car, and don’t hesitate to reach out if you need anything in the future. Best regards, PCS Derby

"Invisible "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Disgusting customer service from the sales team at the kettering branch. Standing around waiting to purchase a vehicle in the show room for over 30 minutes. Not one person acknowledged us, not even " we know your waiting sir, will be with you as soon as we can" it was as if we didn't exist.

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+1 Found this review helpful

Aftersales - PCS Derby from Premier Car Supermarket - Derby in response to Invisible

Thank you for taking the time to give feedback. However, it appears that your experience was with our Kettering location, not Premier Car Supermarket Derby. To ensure reviews remain accurate and helpful for all customers, we kindly ask if you could remove this review from the Derby page and repost it to the appropriate location. We appreciate your understanding. Best regards,

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Dealership Information

Since opening our doors in Leicester in 2005, Premier Car Supermarket has been committed to offering great-value vehicles and exceptional customer service. With the expansion of our Derby site in 2016 and Kettering in 2023, we’re proud to serve customers across the region with a growing selection of quality used cars.

We offer a wide range of vehicles to suit all budgets and lifestyles, so whether you're looking for your first car, a family SUV, or an upgrade, we're confident we have the perfect match for you. Our team is here to make your car-buying experience as smooth and enjoyable as possible.

Need finance? Our experienced staff work with a variety of trusted lenders to find competitive finance packages tailored to your needs—often with no deposit required and great rates available.

To make things even easier, you can reserve any car on our website with a small, fully refundable reservation fee. This popular option gives you peace of mind by securing your chosen vehicle until you’re ready to visit us in person—saving you time and avoiding disappointment.

We look forward to welcoming you to one of our locations soon and helping you drive away in your ideal car.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2005

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
944 reviews4.7 out of 5 stars — Rated Excellent
Excellent
784
Very Good
138
Average
3
Poor
6
Terrible
13

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    Contact Information

    Address

    Premier Car Supermarket - Derby
    Carriers Road
    Derby
    DE65 6GY

    Get in touch

    01283 247171
    http://www.premiercarsupermarket.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    91%
    Percent of reviews responded to by this dealer

    Additional Information About Premier Car Supermarket - Derby

    Company Formed: 2005
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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