Customer service was great. Junaid took the time to find the locking nut and was well aware of what I was looking for. I travelled down, and the process was quick and efficient—paperwork and questions were handled thoroughly. He handled the test drive and talked me through everything I needed to know. All is well; there are no issues to my knowledge, and everything is running smoothly.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Junaid 👌
"Junaid 👌" Adam, sounds like you had a great experience. Thank you for the review.
The Ford is driving well. Customer service was great. The test drive was straightforward, and Junaid made the entire process simple, explaining everything thoroughly. Overall, it was a generally great and friendly experience.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Happy customer
"Happy customer" Jake thank you for the review, it is good to hear everything was straightforward.
Still happy with the Corsa, no problems; it's lovely. Customer service was amazing—really helpful and not overbearing, which made me want to buy a car from them. I saw the car I wanted online, and the pictures matched up. It was missing a parcel shelf, but when I mentioned this to the salesman, he sorted it out immediately. Raj handled the test drive and explained everything very informatively, with no pressure at all, which I really liked. The handover process was easy, with simple paperwork and just a few questions about address and name. It was all just very straightforward.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to not overbearing at all
Jessica, We are pleased to hear you are enjoying your Corsa, thank you for your review it is good to hear that you were looked after.
So far, everything has been going well. The customer service was brilliant. I was assisted by Raj, who was particularly helpful. My previous car had been written off, so I left a deposit, and Raj was very accommodating and pleasant. He gave me an overview of the car, offered a test drive, and gave me the space I needed to make my decision.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Ace customer service
"Ace customer service" David, thank you for you review and kind words for Raj.
The car is great, and everything is going well so far. The customer service was brilliant. The salesperson who assisted me was incredibly helpful, especially since I was exchanging my previous car. There was an issue with the paint being the wrong colour, but he went above and beyond to resolve it, which I really appreciated. The test drive was smooth, and I felt comfortable with the controls and the overall process. The salesperson was very informative, walking me through both the paperwork and the car's features. I was offered the chance to test drive several different cars, which was nice given the large range available. I ended up with a really good deal that felt fair. I would definitely return to this dealership and recommend it to others.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to lots of options
Nicola, Thank you for taking the time to leave a detailed positive review of your experience.
The car is excellent, with no issues so far, at least none that I’m aware of. Customer service was very good. I took the car out for a test drive twice, and Raj was a superb chap. I would definitely deal with him again. Everyone was friendly, but Raj had actually helped my daughter purchase her car here as well, which she bought through him. He did a banging job and did his best. The process was simple, and Raj walked me through everything without any pressure. He even encouraged me to look at all the cars to ensure I was happy with my choice and made sure to ensure this was the one. From the moment I walked through the door, I appreciated that there was no pressure, which is exactly how I like it. I explained what I was looking for, and Raj gave me advice on what to get and what not to get based off what I was looking for. I can’t fault the entire setup. Definitely a 10 star experience.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Top lad Raj
"Top lad Raj" Stuart, fantastic review and great words for Raj.
I am still getting accustomed to the vehicle, particularly in terms of its electrical systems, but I have no issues to report at this time. As for customer service, it was excellent. There was no pressure from the sales team, and they took the time to thoroughly explain all the car's features. I was able to take it for a test drive, and the paperwork process was smooth and efficient. My daughter found this one online as she knew what we were looking for, so we decided to head down and visit the dealership.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Daughter found it for us
David, Thank you for taking the time to leave a review. Feedback is important to us to maintain and deliver the best experience.
Aftersales from Premier Car Supermarket - Derby in response to Daughter found it for us
David, Thank you for taking the time to leave a review. Feedback is important to us to maintain and deliver the best experience.
I’m loving the Skoda. So far so good. I was looking for that particular car when I had a browse online and came across this dealer. I took a chance and went down to see it. Which I’m glad I did, as the pictures matched up exactly and accurately showed the car’s condition. The customer service was amazing. They talked me through everything and showed me round the car, demonstrating everything. They were friendly and nice. I never give a perfect score as everyone should always have room to manoeuvre, but definitely a 4* and above experience.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Demonstrated everything
Joanne, thank you for your positive review.
Buying a car from premier car supermarket was such a simple and easy sale. Everything went great. I had a test drive; all questions were answered. The process was stress-free and incredibly straightforward. There was no pressure, and I was given the space I needed to make a decision.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Easy sale
Emma, It is good to hear that everything was simple and easy, thank you for your review.
I recently visited my local dealership to explore a few car options, and after sitting in several models, I quickly found that the Seat Leon was the most comfortable for me. With that in mind, I began searching online and came across one at Premier Car Supermarket that looked to be in excellent condition. The low mileage was a huge plus, as it gave me confidence that I could handle long journeys without any worries. The experience with Premier Car Supermarket was fantastic from start to finish. The team was incredibly helpful, answering all my questions and explaining the process clearly. They made everything so straightforward that, within an hour, I was driving my new Seat Leon home. I couldn’t be happier with my purchase, and I’m grateful to the team for making the entire process so smooth and stress-free.
Reviewer has confirmed their email address
Aftersales from Premier Car Supermarket - Derby in response to Perfect for my long journeys
Daniel, Thank you for taking the time to share your experience with Premier Car Supermarket.
Since opening our doors in Leicester in 2005, Premier Car Supermarket has been committed to offering great-value vehicles and exceptional customer service. With the expansion of our Derby site in 2016 and Kettering in 2023, we’re proud to serve customers across the region with a growing selection of quality used cars.
We offer a wide range of vehicles to suit all budgets and lifestyles, so whether you're looking for your first car, a family SUV, or an upgrade, we're confident we have the perfect match for you. Our team is here to make your car-buying experience as smooth and enjoyable as possible.
Need finance? Our experienced staff work with a variety of trusted lenders to find competitive finance packages tailored to your needs—often with no deposit required and great rates available.
To make things even easier, you can reserve any car on our website with a small, fully refundable reservation fee. This popular option gives you peace of mind by securing your chosen vehicle until you’re ready to visit us in person—saving you time and avoiding disappointment.
We look forward to welcoming you to one of our locations soon and helping you drive away in your ideal car.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
| Excellent | 784 | |
| Very Good | 138 | |
| Average | 3 | |
| Poor | 6 | |
| Terrible | 13 |
Premier Car Supermarket - Derby
Carriers Road
Derby
DE65 6GY
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 17:00 |
| Sun | 10:00 - 16:00 |
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