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Prestige cars of essex were wonderful from start to finish. I dealt with Ben and he made my experience of purchasing my dream car a delight.
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wow where to start...dodgy MOTs, cars sold with faults, warranties not adhered to, refused payments. The list goes on. Brad was an absolute nightmare as well please avoid that waste of space as he thinks he is some big gangster. Reality is quite different. Do yourself a favour and go to a reputable dealer as these are the complete opposite
Reviewer has confirmed their email address
Prestige Cars Essex made the process of buying a car so smooth and easy. I purchased my Mercedes today and was very happy with the service that was provided. I will definitely recommend these guys to anyone.
Reviewer has confirmed their email address
I BOUGHT A CAR 12 MONTHS AGO FROM PRESTIGE CARS OF ESSEX WITH A YEARS MOT ONLY TO FIND THE TYRES WERE DOWN TO THE CANVAS, DID ONLY 800 MILES WHEN CAR HAD ENGINE TROUBLE, IT TOOK 11 MONTHS FOR THEM TO REPAIR. PHONED THEM ON NUMEROUS OCCASIONS BUT WERE ALWAYS TO BUSY. THEY OFFERED TO REPLACE THE TYRES BUT WHEN ASK THEM FOR THE MONEY FOR THE TYRES AS PROMISED THEY JUST PUT THE PHONE DOWN. DON'T TRUST A WORD THEY SAY, NOT HONEST, TYPICAL CON MEN
Agreed to buy my car from Prestige Cars of Essex and strung me along for nearly a week arranging a driver to collect and then pulled out of the deal at the last minute
Reviewer has confirmed their email address
OMG where do i start with Prestige Cars of Essex, i have never come across such an unprofessional car dealer. Rude, unprofessional, no customer service skills what so ever after they have sold you the car to you. I purchased a Mercedes GLA, was told it had Sat Nav, DAB Radio, ESP and was in pristine condition. Well the Sat Nav does not work, the SD card in the car belongs to another vehicle, was told a new one was ordered, 2 weeks on i am still waiting for it. Was told it had arrived and would be posted to me, still no sign of it. Every time you call them, they either say they have to call you back but never do or they put the phone down mid conversation. They use wrong pictures in their advertising, it has taken me 3 weeks to get my spare key. Photo on ad showed 2 keys hanging from the ignition, the car i purchased does not have an ignition only a start stop button, clearly the pic was not of the car i purchased. They do not deserve one star. I would strongly advise never to buy from them. I am now taking things further through the ombudsman etc.
Reviewer has confirmed their email address
I’m taking Prestige Cars of Essex to court and the FCA. Spent £70,000 on dream car. After they took 10 weeks to repair a small fault they refused to respond correctly to major warranty repairs. Please don’t be fooled (like I was) by their slick manner. Their conduct if problems develop is against the rules of the FCA.
Reviewer has confirmed their email address
Neil in response to Irresponsible
how did you get on with your court claim.... i am doing the same against prestige cars
My partner and i are over the moon with our new Mercedes which we purchased yesterday through Prestige Cars of Essex
Reviewer has confirmed their email address
Prestige Cars of Essex made it very easy to deal with and the car was exactly as described. Will definitely recommend.
Reviewer has confirmed their email address
I have just used Prestige Cars of Essex at Leys Farm, Ongar, for the second time to sell my high value car and would not hesitate to recommend them. Having been offered insulting trade-in prices elsewhere they not only achieved excellent prices but funds were in my account the same day. They are able to offer buyers finance and Saved me all the trouble and risks of trying to sell privately. I will definitely use them again, great service from a lovely team.
Prestige Cars GB is an Independent dealership that is based in Ongar. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Prestige Cars GB
Humphreys Barn
Magdalen Laver
Ongar
Essex
CM5 0ER
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