It was such a great experience dealing with Richard at Prestige Cars. I had very good communication with him, and the perfect level of detail and advice about the car was given to me. Richard obviously knows his stuff and is super experienced in the motor industry. I would 100% recommend this dealership to anyone wanting to make their next car purchase, and I would use them again.
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to Good communication
We're delighted to hear that you are happy, thank you for leaving such a great review! - Prestige Cars Kent
I love my BMW. Paul and Phoebe were both fantastic. Overall, the service while buying my car, the handover, and the aftercare made me rate this dealer 10/10. Paul and Phoebe were a delight to deal with during the sales process. Their expertise in the motor industry made me feel comfortable spending my hard-earned money with them. The handover was seamless, and they had all the documentation ready for me, so all I had to do was put my signature on the paperwork. When I realised that the tow bar had not been removed from the car, I brought it back to them, and despite the oversight, the dealership handled it quickly and efficiently. Credit to them for rectifying this minor hiccup so promptly. A great review should not only highlight the positives but also acknowledge any challenges a customer comes across in a constructive manner.
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to Seamless purchase
Thanks for taking the time to leave us a such a great review, its greatly appreciated! - Prestige Cars Kent
I was looking to purchase a BMW 3 series, and I managed to find one that ticked all the right boxes on AutoTrader with Prestige Cars Kent. I live in Shropshire, and it is a four-hour drive for me to get to Orpington. What gave me the confidence to make the long journey was the positive feedback from customers. The dealership had a great star rating, which surely speaks volumes. My BMW is brilliant; it is one hell of a motor, and I'm really enjoying it. I will definitely be recommending this company to all of my family and friends, and I would not think twice about travelling the distance again in the future when I need to change my car if they have something I like.
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to Ticked ✔️ all the right boxes 📦
Thank you so much for the kind review, we really appreciate it! - Prestige Cars Kent
My Audi has been wonderful. However, I did encounter a minor issue with the reversing camera that was not playing ball. But fear not! When I reached out to Prestige Cars Kent, they were nothing but apologetic. They quickly arranged for the car to be returned to them at zero cost to me. Josh was a little superstar, and I could not have asked for more from him. This experience ranks among the best dealership interactions I have ever had. When the time comes for me to buy another car, you can guarantee that I'll be returning here.
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to If Carlsberg did dealerships!
We're delighted to hear that you are happy, thank you for leaving such a great review! - Prestige Cars Kent
I'm very happy with the vehicle that I purchased and the service that I received from Prestige Cars Kent. Thank you!
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to Very good
Thanks for taking the time to leave us a such a great review, its greatly appreciated! - Prestige Cars Kent
We are delighted with our Kia Sportage that we bought from Prestige Cars Kent. The car is lovely, and we both enjoy the time we get to spend driving it. James and Jess were both awesome, and nothing was too much trouble for them. Any questions I had or concerns were dealt with promptly, and this gave us great confidence buying our car from this company.
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to James and Jess were awesome
Thank you so much for the kind review, we really appreciate it! - Prestige Cars Kent
All I can say is that the customer service from Paul and the team at Prestige Cars is top-notch. They made me feel welcome from the moment I walked through the door of the dealership, and they allowed me plenty of time to inspect the car without breathing down my neck. The handover was swift, and the lady that looked after me was lovely and she went through the car's main features with me.
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to Swift service
We're delighted to hear that you are happy, thank you for leaving such a great review! - Prestige Cars Kent
I was highly impressed with the service from AK during the purchase of my Tesla. I was given the time I needed to look around the car without him trying to exert any pressure on me. All the paperwork was ready for me to sign on collection, so there was no unnecessary waiting around. From start to finish it was a smooth transition.
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to Smooth transition
Thanks for taking the time to leave us a such a great review, its greatly appreciated! - Prestige Cars Kent
James was very clear, and he explained things well. He did not use any hard sales tactics, which I liked about him, this tends to happen in lots of companies sadly and it can become very off-putting. Overall, I was very pleased with the customer service from James.
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to No hard sales nonsense
Thank you so much for the kind review, we really appreciate it! - Prestige Cars Kent
I'm over the moon with my Citroen DS3; it drives like a dream. There was a crack in the windscreen when I collected the car, but when I made the dealership aware of this, they were on the ball to get the car back to the garage quickly to get it repaired for me. I really appreciated them taking ownership of things, unlike most dealerships that don't seem to be bothered once they have sold a car to you.
Reviewer has confirmed their email address
Beth from Prestige Cars Kent in response to Taking ownership of things
We're delighted to hear that you are happy, thank you for leaving such a great review! - Prestige Cars Kent
Started in 2012, Prestige Cars Kent is a family-run, independent dealership based in Orpington, Kent. We stock more than 200 prestige cars from Audi, to Rolls Royce. Each car undergoes a thorough 175-point inspection prior to sale and is supplied with a 12-month Warranty, underwritten by ourselves.
We are able to take in existing cars as part exchanges, and are able to offer finance options (we are authorised and regulated by the FCA). With a large panel of lenders, we are able to provide the best solution to meet individual circumstances.
Selling hundreds of cars a year, usually with a Service Pack, has driven demand to provide car servicing. Whilst we have delivered this for a little while now, in early 2020 we were delighted to open our dedicated car Service Centre, just down the road in Orpington. With 13 service ramps, manned by main-dealer trained technicians using the latest equipment, our aim is to provide better service than a prestige main dealer at a considerably lower cost.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1483 | |
Very Good | 259 | |
Average | 2 | |
Poor | 11 | |
Terrible | 20 |
Prestige Cars Kent
Hewitts Farm Cottages Hewitts Road
Orpington
Greater London
BR6 7QR
Mon | 08.30 - 18.00 |
Tue | 08.30 - 18.00 |
Wed | 08.30 - 18.00 |
Thu | 08.30 - 18.00 |
Fri | 08.30 - 18.00 |
Sat | 08.30 - 17.00 |
Sun | 10.00 - 16.00 |
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