Had great Customer service from Lewis at Quirks Car Company. Really professional and helpful and knew all about the A7 we were buying. No pressure to purchase Insurances or extended Warranties. Delighted with the A7. Thanks to Lewis and Quirks, wouldn't hesitate to use you again even though you're 70 miles away!

Don't ever give a deposit unless you are 100% you are going to buy I lost £500 at Quirks Cae Company.

I purchased an M3 of Quirks Car Company last August, just never got round to writing a review! Amazing customer service, top quality car. They even carried out a full inspection of the car and found a spring had cracked, and replaced that too! They also fully detailed the car and considering it was a car that is 13 years old, it was in impeccable condition! Furthermore, the car I bought was in high demand but yet I placed a deposit over the phone, and it sure did not disappoint! Thanks QCC.

Quirks were absolutely brilliant - friendly, attentive, great attitude and their customer service was excellent. The salesman was extremely helpful and I have recently recommended a family member who is currently getting a car from them too. I'll definitely be buying my cars from them in future.

Not sure if they were just having a bad day or not. I went to collect my £74000 car after giving them a £1000.00 holding deposit over the phone. I was told the car was ready for collection. When I arrived they were too busy to see me, so I went and had a look at my car. It had large badly touched up stone chips across the wings and bonnet. The Windscreen was peppered with chips (windscreens for these cars are 2.5k plus). The rear bumper was scuffed and scratched. The tyres were just legal. The drivers seat was scuffed as were the sill plates. As for the so called valet it looked like Stevie Wonder had done it. By now fifteen minutes had passed and no one had appeared. Disgusted I left. After about an hour they called me. And to be fair offered to go over the car with me. But I had lost all confidence in them. Thing go wrong I get that. What is more of a worry is they will not return my calls, or emails and are holding my deposit. Forcing me to have to take legal action to recover it. They messed up, wasted my whole day, I also lost a days money and travel costs. All I was trying to do was buy a car. Something that should have been a fun experience turned into a right pain. I think they are basically a good bunch, not dishonest. Possibly a victim of their own success, in that they are too busy to do their jobs properly. They need to address their quality control and customer service when things go wrong. Ignoring a problem will not make it go away. So maybe I was just unlucky. Make up your own minds.

Customer service is appalling, never bother to reply to e mails or calls, Mileages on cars are wrong, they say 30,000 miles then when you get there it's 34,000, then not bothered attitude if you buy or not and no apology for wasting your time. Keep going on about wining awards makes me wonder how, when this is very basic stuff. Think they need to get back to basics, write the adverts properly instead of waffling to make the cars look better in adverts than they actually are, and maybe reply to customers, as I thought that is gow you sell cars