12% Reviews
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12% Recommend
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8 reviews from our car dealer reviews community
Leave a review for R & W Cars
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8 reviews from our car dealer reviews community

Leave a review for R & W Cars
Leave a review
"Great people to do business with "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought my car early November the guys were great they helped me get my dream car with finance and no hassle I would recommend them for your next car

"Shocking. PLEASE READ !!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car here in October 2020, a first car for my daughter. dubious of the guy selling us the car (Vauxhall corsa) but he seemed helpful enough overall. On getting the car home, we found it had no coolant. (!) (?) also it had no daytime running lights. So with the car still under warranty, we got these installed. The car also had no aerial (!) we spoke to the 'salesman' on several occasions, who assured us each time the aerial was in the post. Still hasn't arrived. In short, we've had to fork out over £250.00 for this car. (Crushed oil filter.) (obviously not serviced prior to selling) Arthur Daley motors would be a better option. Absolutely shocking. 0 star rating. Forced to give 1 star, to submit review. Avoid like the plague.

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+1 Found this review helpful
"Good start disappointing after service"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my car I’m November and forgot to take my V5, I paid to have a new one issued on condition that if I found the original I would send it and be refunded which is what I did immediately, however after numerous calls, live chat and e-mail I am still waiting for my refund, it is very disappointing that this has happened and is still ongoing after a positive experience initially.

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+0 Found this review helpful
"Do not use"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a car off R & W Cars , there was a knocking noise, the mechanic disagreed and said it was nothing to worry about. less than a week later both bottom ball joints had gone and one side of the suspension broke and this resulted in a tyre wearing out down to the wire making it lethal. I called the garage and spoke to the south African salesman who told me it's not my problem deal with the warranty company. I did this and had my car repaired at a cost to me of £425 as ball joints where not covered . I then spoke to the salesman again who 'promised' to get some of my money back . he is now denying this and will not return my calls. I WOULD KEEP WELL CLEAR OF THIS GARAGE ESPECIALLY THE SOUTH AFRICAN SALESMAN WHO LIED TO MY FACE. A PROMISE IN MY EYES IS A GENTLEMAN'S AGREEMENT. HE IS DISHONEST THEY ALSO SLAGGED OFF THE GARAGE WHO REPAIRED MY CAR SAYING THEY HAVE EXAGGERATED THE FAULTS TO MAKE MONEY HE IS TRYING TO TAKE THE BLAME OFF HIS FAILURES .

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+4 Found this review helpful
"Avoid at all costs ! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My 17 year old saved long and hard for his first car . With in hours of leaving R & W Cars in Peterborough the engine management light came on. Returned car the next day and they said the minor fault had been fixed. The next day the engine management light cane on again!!! Again we returned car and were told all sorted. Then the exhaust fell off . Returned to the dealer who fixed the exhaust. My son picked it up but ten minutes in to his journey the exhaust fell off again ( they had just glued it back on ) This time we insisted a third party garage fixed it . They advised us if the engine management light came on again to return to dealership for a refund . Easier said than done !!!! The light did indeed come back on within two days . My son who has had to shell out nearly £1.5k for one year insurance has hardly got to drive the car . The garage refused a refund until I said I would be there every day warning prospective customers what they are like. Then Werner agreed a refund but went in to hiding for a week !!! Absolutely disgusting person.

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+3 Found this review helpful
"5/5top dealer, great customer service. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing people running an amazing business. Really friendly, helpful and genuinely friendly. I bought a hyundai i30 from them after having multiple very bad experiences they have ensured me every step of the way and gone the extra mile for me. Would recommend R & W to anyone looking for their next vehicle

"Dont use this place"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Real shame. Bought a car from R & W Cars and it broke down on the way home, got the car going again and took it back the next day! Asked for a refund to be told NO, Even tho the LAW states I can return a car within 30days and get a FULL REFUND as the car is unfit for purposes. I was then told by the lady that she had a law degree and I was wrong. To then get told that if i leave the car they would have it trailered back to the house and dumped on my drive way.

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+4 Found this review helpful

Werner Scholtz from R & W Cars in response to Dont use this place

The customer posted this review even before he has spoken to a manager. He came to to the dealership on a Sunday trying to get a refund and return his vehicle. After the manager spoke to the customer and agreed to remove his comments from Auto trader we refunded his money. Also please note there was nothing wrong with the car the customer has brought back and we have resold the car within days of him returning it and also with no complaints.

"Disabled husband assaulted by mechanic"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My disabled husband was assaulted by the mechanic at R&W Cars today, He was grabbed by the throat, thrown to the floor and was nearly punched. I would advise you to go elsewhere to buy a car. The car we bought from this dealership had no parcel shelf, we were promised that they would order one in which we still have not got 4 months later. The sales manager said it would have a full service, but when we complained there was no anti freeze and low brake fluid we were told by the owner that they don’t carry out full services when they sell their cars. I am disgusted at how my husband was treated today after going in to complain. My husband left the premises and phoned the police who arrived quickly. My husband had red grease marks round his neck and a ripped t-shirt. The mechanic was arrested as it was all on CCTV and the owner was more concerned about his companies reputation rather than how my husband was. Bad company who treat customers very badly once they have your money !

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+11 Found this review helpful
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Dealership Information

R & W Cars is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews2.2 out of 5 stars — Rated Poor
Excellent
2
Very Good
0
Average
1
Poor
0
Terrible
5

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Contact Information

Address

R & W Cars
54 Jubilee Street
Peterborough
Peterborough
PE2 9PH

Get in touch

01733 306026
http://www.randwcars.co.uk

Opening times

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Dealership Statistics

12%
Would recommend this dealer to family and friends
12%
Percent of reviews responded to by this dealer

Additional Information About R & W Cars

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