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18 reviews from our car dealer reviews community
Leave a review for R C Cars Ltd
Leave a review

18 reviews from our car dealer reviews community

Leave a review for R C Cars Ltd
Leave a review
"A stress free car purchase."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were looking to purchase a car for my daughter as she needed a more reliable car for her daily commute. We decided on a Skoda Fabia as it was reviewed as being reliable and economic. We then researched available cars at garages throughout the UK and the car we purchased from RC Cars came out as being the best value for money in terms of age and mileage. We arranged to visit the garage and the two Robins could not have been more helpful and friendly. We had a test drive and a non pressured discussion before agreeing the purchase. We could have driven the car away immediately but left it with them for a week for our convenience. They prepared the car very professionally and was in mint condition when we picked it up. My daughter is very pleased with her lovely new car.

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"Vauxhall Mokka"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot fault the service received from RC Cars Ltd, liaised with Robin, before, during and after purchase and am totally happy. The car is fabulous and exactly what I was looking for. Would highly recommend RC Cars to anyone looking for a vehicle. Thank you so much for everything, much appreciated.

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+0 Found this review helpful
"Terrible dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Shoddy car, even shoddier service. AVOID!!!

Robin Curtis from R C Cars Ltd in response to Terrible dealer

This is a completely unjustified review! When you called on Tuesday evening I was having a family BBQ after not seeing my grandchildren for 3 months. You called at 5:45 (we close at 5:30) and I answered the phone. I completely sympathised that your car was leaking water. I explained that the radiator was replaced prior to you collecting that afternoon and I will get it sorted the very next day. I offered to pay for your taxi home from your sisters to collect your daughter and get you home safely. I advised that your car would be collected the next day and fixed and would loan you a car in the meantime so you would not be without transportation. You insisted I came out to you but as I am not a mechanic there would be little point. I then called a local very reputable mechanic, Jason at MARS who did me a favour and said he would call by on his way home to have a look, which he did at 7:30 that evening. I even offered you a refund that evening when you insisted that was not good enough. The next morning the car was recovered by Jason and diagnosed as an issue with the new radiator. I put diesel in a loan car and taxed it and MOTd it and delivered it to your house for you to use in the meantime. Unfortunately with it being bank holiday the parts that are needed to fix your car will not be here before the weekend as they are coming from a main dealer. You called that evening and asked for a refund instead which was agreed with no issue or troubles. I know you were disappointed and I get you were upset, it's not great when you buy a car and there are issues the same day but I went above and beyond to rectify and assure you it would be dealt with. Your negative review is uncalled for and unnecessary considering that no main dealer would have even answered the phone after they close and certainly would not have got a mechanic out that evening either. I'm not sure what else you wanted me to do? The car has now been returned for a full refund and I have even contributed £20 to your diesel costs.

"Great Service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a Kia last week from R C Cars and couldn’t be happier with it. Great car, great service and great people. Would totally recommend this company 👍👍👍👍

"Excellent Quality"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My sister and I both bought second hand cars in the range of £ 3000 in the summer of 2019 from this place. 1,5 years on and no issues with either car except for the need to replace the battery one one. Quite frankly, you knew you are in safe hands when you walk into the car lot and find the owner in a friendly chat with a customer who has been a customer for the past 30 years. He had just stopped in for a chat. Wonderful to see such community trust in an industry that is known for not being the most reputable. The prices are very good for the quality offered. When I buy my next car I will be coming back.

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"Very helpful and straight talking guy!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Spent Saturday around Peterborough, looking for cars Very disappointed until I got to RC cars at At Neots, what a down to earth man ,very reassuring and helpful chap. You know that feeling you get when you meet someone and straight away know that they are honest! Would recommend buying a car from here,after sales service still to be experienced, if I have any further assistance I can call and was assured any problems will be rectified. Very genuine garage!

"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot fault the service i received from Robin & John after recently buying my new peugeot. Very helpful & took the time to explain things to me. Both my mum & grandad have had cars from here, so 3 generations, and they have always been highly satisfied with the service received. Would highly recommend.

"RC CARS: very happy with car and service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

this is the fourth car i have bought from RC CARS and i have always been very happy with the cars and the after-sales service -nothing is too much trouble

"wont buy again"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

would not touch rc cars again with a barge pole again. very miss leading. bought a car recently, came with a new full MOT with no advisories, took it to my MOT garage and after £500 + was finally road worthy. MOT station said three of the faults would be an automatic failure. And now less than 8wk down the line the coil pack has failed costing another £200 to fix. Along with numerous error codes in the memory. And after offering £500 trade in for the focus zetec and only getting £450, which is now up for sale at a bargain price of £1650. If they wish to dispute this or pay for the work done, I have sent all the bills and all I get is emails complainong that I paid to much for the repairs, no attempt to honour any warranty. would not go near again...... If anyone wants a trust worthy car sales look elsewhere, this is not one.

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+3 Found this review helpful

ROBIN Curtis from R C Cars Ltd in response to wont buy again

Review misleading and untrue!! This vehicle was serviced by ourselves, oil +filter changed,new brake pads fitted,two new front tyres fitted, tracked and balanced, new mot at an independent mot station, You sent us a bill for £545,why did you spend £500 on a cam belt/water pump, if they needed replacing we would have done so,as we always do,as we said check with Vauxhall, it wasn't due for another 12 months or 27,000 miles, cambelts/water pumps are not part of the mot!!!

Chris in response to wont buy again

you have ducked and dived every issue, regardless of the cam belt what about the coil pack I had done, still not seen any compensation for that. stop dodging the fact the car had issues and actually be a man of your word and stop trying to cover up.

chris in response to wont buy again

you are only answering the easy questions, what about the track rod end the split trackrod end cover and the coil pack that went wrong. stand by you words and pay up for these under the warranty.

George Francis Wallace in response to wont buy again

This reviewer is, obviously, too fussy. Seems suspect to me as his/her facts don't add up. This supplier has supplied me for 20 years and I have never had cause to complain!

"Great quality and service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot fault the quality and service i received from R C Cars. They took the time to go through what I needed in a car and help me find the right fit for me. The car was clean and perfect when I received it and communication was fantastic from start to finish. I would recommend them to anyone

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Dealership Information

R C Cars Ltd is an Independent dealership that is based in Saint Neots. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
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Warranty
Ratings
18 reviews4.3 out of 5 stars — Rated Very Good
Excellent
14
Very Good
1
Average
1
Poor
0
Terrible
2

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  • Contact Information

    Address

    R C Cars Ltd
    Cromwell Road
    Saint Neots
    Cambridgeshire
    PE19 2EU

    Get in touch

    01480 475836
    http://www.rccarsltd.co.uk

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    Dealership Statistics

    83%
    Would recommend this dealer to family and friends
    16%
    Percent of reviews responded to by this dealer

    Additional Information About R C Cars Ltd

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