Sold me a faulty car which I am now battling for a refund for. Nightmare.

I bought a car Black Merc PX13TMZ on the 19th of May. They told me the car would be ready in a week. After that it was stories after stories until i told them i wanted my Deposit back £1163 and its been 5 weeks of 'I'll be processed today and should have it tomorrow or check your account'. I bought the car via Choosemycar and have asked for help but nothing. Choosemycar managed to speak to the owner Richard and he blamed all on this Paul guy. I just want my money and move on. It was unfortunate I read the reviews after i had paid my deposit. They've paid back the finance but refusing to pay me😡😡😡😭. Don't use them.

The engine management light came on 3 days after we drove it home. Turns out it should never have passed an MOT and was dangerous. The inspection company found over 15 issues. Clive and Richard refuse to give money back. They will avoid your calls. Do not buy a car from them, read the reviews and take note.

Sadly very disappointed by the feedback Over charged by £200 This is a lot of money to us Spoken with Clive over 30 times Each time he says yes our fault refund in your bank today This never happens Clive blames accounts !

I'd recommend reading the 1 star reviews and avoid this garage. If you do choose to buy a car from them, check, and check again that any work they promise has actually been completed. I dealt with Clive and the owner, who promised to get work done on the car, and also provide a code for the stereo (battery had died) and "dig out l" the manuals etc. Friendly and really accommodating. Turns out they're stereotypical car salesmen. Later found out that the work hadn't been done and I chased been chasing them for 6 months. During this time I even had to drive back down there to sort this out, only to be told that Clive was not there today (I'd just seen him in the workshop) and be faced with an owner who became confrontational and made promises which, I could of predicted, were not kept and I had to keep chasing them. At the same time a couple were there who had called and arranged a time to look at a car, driven miles, only to be told the car had been sold. Eventually traded the car in at a reliable dealership (£2k loss!) as it started having so many problems that I knew it was going to be a money pit. Ironically, my father in law found a Range Rover he was interested in, and sent the link to me. Spotted it was from there so he'll be looking elsewhere. Glad I could help at least 1 person avoid their bad service.

I purchased a vehicle from this garage, part exchanged my current vehicle - finance outstanding which of course they stated they would pay. They didn’t! I had to chase for 6 weeks. Constant calls, manager ‘not in today’. They were rude & aggressive. My legal representative called & was met with foul language. After 7 weeks & many letters both to the garage & the owners home address I finally received money’s owned. My advice - simply avoid!