Redbrook Motor Company reviews, Rochdale
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30 reviews from our car dealer reviews community
Leave a review for Redbrook Motor Company

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30 reviews from our car dealer reviews community

Leave a review for Redbrook Motor Company
Click on the stars to start your review
"Stay away!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please do not buy from Redbrook Motor Company. We have had a year from hell after buying a car from them that was not fit for purpose. In fact, after taking it to a local garage we were advised to stop driving it as it was a death trap! Do not buy from this garage. Other garages are available, who will treat you better and provide a much better service.

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+4 Found this review helpful
"Angry Customer"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

HIGHLAND MOTORS ROCHDALE use to be REDBROOK MOTOR COMPANY (same people different name to get away from there bad practices), went to view a few cars and found them to be of poor quality and offered us one as Trade with no warranty so alarm bells started ringing, did a bit of homework on the Internet and found out why they were so eager to get my money!!!!!!!!!!!!!!!!!!!!

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+9 Found this review helpful
"Jax"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BE AWARE, bought a car from here and had nothing but problems, in less than 24 hours the problems started. I had to get the car to them to be fixed which took a week as they had to order a part only to find out later that no part was even fitted they cable tied my gears making it dangerous, I called them back to tell them and there not interested just tried fobbing me off again telling me what do you expect with high Milage so basically the car shouldn't have been sold but scrapped. They are not legit and have been reported to trading standards,

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+8 Found this review helpful
"Neil"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Delighted with my experience from Redbrook Motor Company. Adam was very helpful, honest and informative when enquiring about a VW Golf advertised. There was no pressure in regard to selling me the car from anyone at Redbrook, communication and honesty from this company was excellent. Upon arriving from Edinburgh, the car itself was exactly as described and had been thoroughly valeted throughout, a superb example of this model. Harris made the sale of this car simple, quick and hassle-free. I have no issue recommending Redbrook Motor Company.

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+0 Found this review helpful
"Alex"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Found Redbrook Motors to be very helpful when I went searching for a car. I was undecided about which car to go for but I was afforded ample time and space. No one was pushy or had an agenda of just selling me a car. The car I have settled on is an absolute treat. There would be no qualms in me recommending this company. They have a huge selection of cars!!

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+0 Found this review helpful
"Helping"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Anyone looking to buy from this place please check out these links first. if it saves you heartache I am glad. /www.fca.org.uk/news/warnings/redbrook-motor-company-cc. PLEASE BE CAREFUL; they took money from my families oldest friend.

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+8 Found this review helpful
"Steve"
4.5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this company a couple of months ago. Waited until now to make sure everything is ok before writing a review. The car is great, absolutely no problems at all with it. Drives lovely, car had been well valeted, A previous reviewer suspected that any positive reviews were made up, not this one, I have no association with this dealer and have only ever seen them twice, once to look at the car and pay a deposit, the 2nd time to pick it up.

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+1 Found this review helpful
"CAH"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Visited a number of times to view various cars,eventually found exactly what I was looking for at the right price. A lengthy negotiation on the price of my part ex with WAZ and we came to a deal which i was happy with. A couple of things needed on my new car which were done and was ready for collection the next day. I cannot fault the service I received from all the staff and am very pleased with my new Mini Cooper S.

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+0 Found this review helpful
"Paul"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a 2000 BMW ALPINA B3 from Redbrook at end of January 2016 and as the car is quite old i was a little wary, however Harris was excellent throughout the sale process. At first the car didn't start due it being parked for a while, I took it back and they replaced the battery free of charge. Since that has happened the car has had a little hiccup so I took it to a friend of a friend (walkers rochdale) to have a look, due to the age we couldn't plug it in to diagnose any issues of any. I later received a phone call from Redbrook as it turns out that they also know Walkers, to check i was okay and the car was okay. Harris assured me if it wasn't I could take it back for them to have a look at once i have it diagnosed. I think this is going the extra mile to make sure I am happy after the sale has been done. I would highly recommend Redbrook in the future.

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+1 Found this review helpful
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"Michael"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not being a person that normally leaves reviews or compliments and having just purchased a lovely Jaguar from Redbrook Motors, I felt that I had to comment on the amazing service I have received from Haris. After traveling for over three hours from the south east coast to Rochdale, Haris very kindly picked me up from the train station and provided me with some much needed refreshment upon my arrival. I was given every assistance and time to fully inspect the vehicle,with Haris even arranging for me to use a ramp at a local garage to complete a very extensive inspection, followed by a lengthy road test. Given that the car I was purchasing was one of the older and cheaper cars at Redbrook, I was very impressed with the fact that Haris devoted several hours attention to me, whilst providing very honest and open discussions with regards to the vehicle. He was also very realistic in the price negotiations and provided me with a excellent deal. I first saw this vehicle advertised on Autotrader which had a comprehensive and accurate description of the car. Prior to my visit I did check out reviews of Redbrook Motors online and was a little concerned about some negative reviews being posted. Given the fact that Redbrook has a stock of over a hundred cars and a massive monthly turn over, the number of negative reviews posted is small and disproportionate and defiantly contradictory to the high level and quality of service I received. Therefore I felt it important that I left a review to assist in redressing this imbalance . After all I think I am no different to anyone else in being more likely to complain than compliment. I cannot thank Haris enough for putting me into my dream car with a price and service I had not found in months of previous searching throughout the country. I have no hesitation in recommending that any one looking for a used vehicle seriously considers Redbrook Motors in their search.

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Dealership Information

Redbrook Motor Company is an Independent dealership that is based in Rochdale. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
30 reviews3 out of 5 stars — Rated Average
Excellent
13
Very Good
2
Average
2
Poor
3
Terrible
10

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Contact Information

Address

Redbrook Motor Company
Crawford Street
Rochdale
Lancashire
OL16 5RS

Get in touch

http://www.redbrookmotors.co.uk

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Dealership Statistics

56%
Would recommend this dealer to family and friends
56%
Thought the dealer was knowledgeable and helpful
50%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Redbrook Motor Company

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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