Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


23 reviews from our car dealer reviews community
Leave a review for Redgate Lodge
Leave a review

23 reviews from our car dealer reviews community

Leave a review for Redgate Lodge
Leave a review
"John N Michelle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After constantly looking on the Internet for an Audi & being dropped in by a private seller we decided to look at this website then saw the perfect car & visited the garage, I was concerned about handing over a large sum of cash but as soon as we spoke with the staff we were happy handing over the cash the 2 lads couldn't do enough for us we knew we had done the right thing purchasing our new car from redgate lodge we trusted the staff & felt so happy with the service we recieved before,during and after our purchase,They were more than happy to help every way they could they even processed our tax online for us they let me take the car the same day even though they had to move all the other vehicles on the forecourt in the pouring down rain so they could get my new car (that was prep for a valet) in to drive away & promised to valet my car if I wanted to pop back with it anytime that was suitable for me & they kept there word they had my car gleaming and told me any problems with my new car just give them a ring & they promise to sort it I got free lifetime mots on this vehicle the sales & after sales service is 110% excellent thanks guys for giving me peace of mind your so pleasant to speak to,trustworthy & we will be purchasing our vehicles from redgate lodge in the near future well done guys your an asset to redgate lodge.

"Terrible"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unbelievable!!!! i went into this garage with a part ex bmw and cash with my wife and 3 year old daughter.To view , test drive and more than likely buy a bmw on site. well that was the plan , but the rudest "salesman" i've ever encountered put end to that almost immediately on entry to premises. I was told that i couldn't test drive the car until I'd bought it, and as i had a test drive in a similar car the day before at another garage surely i know how this car would drive. I was then left in the show room while he went to inspect my car then proceeded to go into office with another member of staff for 10 mins. He then came out office stated price for my car ( which was reasonably fair) but said " I think you should buy the car you test drove yesterday at another garage , I'm sensing a brick wall between us". I listened to this ,open mouthed and not quite believing the arrogance and lack of manners from this man. We ended up leaving the place. AVOID!!!!

"Saddened customer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We went into this showroom with a part exchange and cash to purchase a new car! As soon as we said we didn't want finance, the lady (blonde haired and extremely rude and arrogant) didn't seem to want the sale! Wouldn't allow us to test drive the car as " it cost a fortune to valet " if we didn't want it, and then grossly undervalued our part ex. When we told her she had undervalued our car, she shrugged her shoulders and told us to go elsewhere with our part ex. If we could get a better price! Disgraceful attitude and arrogant demeanour. Avoid this business. There are much nicer more helpful car dealers in the area. Manners cost nothing and this lady had absolutely none! No wonder they can't sell cars.

Daniel Thomas in response to Saddened customer

That’s sounds like the same experience I’ve just had from these bullies

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Redgate Lodge is an Independent dealership that is based in Newcastle upon Tyne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
23 reviews3 out of 5 stars — Rated Average
Excellent
11
Very Good
0
Average
1
Poor
3
Terrible
8

Add Review

  • Submit new information

  • Contact Information

    Address

    Redgate Lodge
    New York Road
    Newcastle upon Tyne
    Tyne and Wear
    NE27 0ER

    Get in touch

    01912661081
    http://www.redgatelodge.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    47%
    Would recommend this dealer to family and friends
    47%
    Percent of reviews responded to by this dealer

    Additional Information About Redgate Lodge

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more