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4 reviews from our car dealer reviews community
Leave a review for Regal Carriage Company
Leave a review

4 reviews from our car dealer reviews community

Leave a review for Regal Carriage Company
Leave a review
"Excellent service and great after care."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi A3 for a very reasonable price and am well satisfied with the bodywork and overall condition of the vehicle. It developed a small issue with the Sat Nav, but this was promptly resolved at no expense to myself. I can`t ask for more.

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+0 Found this review helpful
"Great service from start to finish!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Big thanks to Steve, Dave and the team at Regal Carriage Company. Px my Jaguar XF for a newer XF. Managed to get a number of smaller jobs done on the car in only 3 or 4 days for me - including chucking in a new battery. I will definitely recommend this place to friends, and will return in the future for car servicing/repairs etc. Special thank you to Salesman Dave - made the purchase of the car a smooth, painless experience. Well done guys!! Mr Hanif

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"very poor after sales "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am it happy with the after care I received form Regal Motor Company. Their attitude really changed when It comes to getting issues resolved. It took a while for them to do the repairs that needed doing and when they finally agreed to fix it they really didn't do much. When It was time to collect the car, They didn't call me until the last minute and said they wouldn't wait for me to come and get it! So I asked them to leave the key is a safe place which they did but there are still on going issues which they wont touch as it's supposedly a common fault that the main dealer has to fix. The whole process has been very stressful and I wouldn't recommend them.

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+2 Found this review helpful

Neil Rimmer from Regal Carriage Company in response to very poor after sales

I'm sorry to hear you were dissapointed in our after sales service. I am one of the partners of Regal Carriage Company and haven't been made aware of this problem? If you care to give me a call and explain the problem you have had with your vehicle hopefully we can sort something out. My partner and I have been in business for 33 years and of course not every deal can run smoothly but we have always tried our best to resolve any problem,as for saying a member of staff was arrogant that's a first so all I can suggest it was a clash of personalities. Buying/selling second hand cars isn't easy as you can't know how the previous owner(s) really treated the vehicle so there is some risk to all involved - especially the older the vehicle gets that's also why we like to advise people to get it RAC/AA checked. Neil.

"Over priced and arrogant"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to Regal Carriage Company with my father in law ... the car was by far the most expensive and I urged him not to entertain it .. but as he is very elderly his main concern was to deal with his local dealer as convenience is paramount concern .... however the terrible service allowed us to find another car and save a fortune ... thank god.

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+5 Found this review helpful
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Dealership Information

Regal Carriage Company is an Independent dealership that is based in Bolton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews3.5 out of 5 stars — Rated Average
Excellent
2
Very Good
0
Average
0
Poor
2
Terrible
0

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  • Contact Information

    Address

    Regal Carriage Company
    Blackburn Road
    Bolton
    Greater Manchester
    BL7 9TH

    Get in touch

    01204 302889
    http://www.regalcarraigecompany.co.uk/

    Opening times

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    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    25%
    Percent of reviews responded to by this dealer

    Additional Information About Regal Carriage Company

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