We were more than pleased with the excellent service and help given by Liam and the rest of the team at Renault. They couldn't do enough to help us and we were 100% thoroughly satisfied
Reviewer has confirmed their email address
As a return customer of Ollie’s we were not surprised that he went over and above to make sure that everything was as we requested, and we were happy before we drove away with our new car. Thank you Ollie!!
Reviewer has confirmed their email address
The best after sales customer service so you could not be in better hands with Terry-Ann. She is always willing to help you with anything to do with your car. She is hands on, friendly and will always try to help you where possible. She works with a great team who we don't really get to meet and was happy to pass on our thanks to them. We were dealing with a family bereavement when our car went in and they got us back up and running just in time to attend the funeral when our car got blocked in. Cannot thank Terry and the team enough, so had to leave my review even if a bit late. Hope you all had a great Christmas and wishing you all a Happy New Year. xx
Reviewer has confirmed their email address
Recently purchased a new Dacia Bigster from this garage & was assisted by Mr Lee Bradford. He was not only good at his job but helpful with a little bit of fun thrown in. No pressure at any time & it showed through that he had many years of experience in the trade. It was a real pleasure to deal with him & recommend him highly. Well done Lee.
We purchased a Renault Austral from your Romford Dacia branch and the wonderful, warm , service we recieved frim Mr Lee Bradford was ourstanding, he so helpful, knowledgeable and understandig, made us feel completely at ease, give that Man a raise. He has checked with us to make sure all is well with the car and we would 100% do business with him again. Jimmy & Julie, happy customers.
Reviewer has confirmed their email address
I love the car that i got and I also love the customer service from oli. Thank you for looking after me.
I wanted to purchase a new car after having my Kadjar for 2 years. I wanted a Renault Arkana and spoke with Ollie about one. He was professional from the start and made the process from start to finish effortlessly simple. He explained everything I needed to know in great detail and there was no pressure just complete and honest guidance for me to purchase my new car. The team around him all did their bit when needed and I’m very happy I chose Renault Romford. Cannot thank everyone, especially Ollie Cherrington enough in sending me away in my new car a very happy and satisfied customer. Thank you again everyone
We had a great experience buying a new car from this dealership. First class support from Andrew Eaton throughout the process. All commitments met including delivery and trade in value. This is very important when buying car remotely.
Reviewer has confirmed their email address
This my tenth car from Renault Romford over 25 years- received all the information, support and guidance from one of their sales exec’s - Paul Law. He was so friendly, polite and helpful. He was thorough throughout the whole process - purchase was an easy, smooth worthy deal. My Capture is absolutely lovely - received it in pristine condition. other members of the family and friends have purchased cars from Renault Romford over years and would highly recommend Renault Romford.
Dear Renault Romford, I have been a loyal customer at Renault Romford for the last 6 years, having spent thousands of pounds servicing all my vans with you. This morning, after spending almost £1,800 for a service, I discovered that my windshield was broken. When I complained, I was told that it was not your responsibility and that there was nothing you could do. I will cover the cost of the repair myself, but please be aware that you have just lost a customer forever.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Renault Romford
Gallows Corner Southend Arterial Road
Romford
RM3 0EZ
01708 697086
https://www.renaultretail.co.uk/find-a-dealer/renault-romford/
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