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Do your research on the car you are trying to purchase or better still don't go near the place , told lies about the cars history and fobbed me off saying there was nothing to worry about despite the car costing 22k with a reconditioned gearbox after I specifically asked them several times about it .Wouldnt take the car to an independent garage for MOT only his garage ..I wonder why ? They only admitted it when I'd done the research and caught mark Longstaff out .Ive bought a lot of cars in my lifetime but this place is up there with the worst . Still fighting to get my deposit back .Ripitoffuk more like !
Mark Longstaff from Revitup UK in response to Cheggers
This Review is totally incorrect, car was taken by us at additional cost to audi to help the customer out, gearbox change was being done, and bent over backwards to help the customer nothing was good enough, we even refunded his 250 deposit after he messed us around and backed out for no reason, not a good person to deal with feel sorry for any other dealers who have him as a customer, he chased and chased for his 250 threatning us with action, it had been refunded 4 days before hand he didnt even think to check
Cheggers in response to Cheggers
Liar liar liar , all these bad reviews but it's never your fault mark is it ? You haven't refunded me , just fobbed me off with a screenshot of a bank transaction with no date and incorrect number . Don't worry MasterCard are on to you , all my friends and family know about you now and guess what ? A few have said they will never deal with you anyway after what they've heard before I told them . Compulsive liar and dishonest
Only a few points, which on face of it seem to echo most sentiment - however given a few factors my overall impression is that they try to keep promises made as long as you keep jolting memories with calls or txts. Faults Dented Rear Alloy - still trying to replace - Car could have done with valet Most worrying Engine Management light after 2 days, Now I was told get it done and whatever it costs they would reimburse me and get me a wheel. Ok still no wheel so I gave up and Lambda Sensor required replacing as it had a cheater device "welded" to it to trick" OBC for emissions ** Did not work. Long and short that bill was £300.00 + Vat - I had to call multiple times and txt all 3 of the mobiles that are used before I got back £200.00. So not all money but better than kick in teeth. I have since spent a further £500 with light oil / fair filter change + re-map to 350 bhp as they REVO Map was not doing the business. Other than that car has been bullet proof, and after all this I would but a car from them again. As I know what to look for and think the guys tried thier best and have too much going on to meet all expectations
Terrible place to buy a car,waited for months to get private plate back,sold a car with loads of defects including welded ally's and bent wheels, full of lies and excuses,nothing but hassle, never again will I buy from him.
Revitup just want your money not interested in after sales service was told car had dab cruise and bluetooth. Had none of these,had to chase for weeks to get second key,was told he never sells a car without 2 keys- he did to me! Awful experience, I change my car alot but will never buy another one off revitupuk!
Purchased a car 4 months ago from Revitup UK and finally just got everything sorted recently. They never sent the logbook off to the DVLA (it was lost in the post with 3 or 4 others that also got lost, apparently). The car came with previous owners private reg which was transferred to his new car, only just got the plates through (believe it or not there was 3 or 4 plates that never got delivered... what are the chances!!) - they also changed there story a few times about what happened. Car was in good condition but not as advertised. The radio didnt have full functionality and the car never had a trip computer (this was on the advert) and tried to say the mileage counter was the computer. Similar to a couple of other reviews on here once they have your money they couldnt care less. If it wasnt for me calling them two or three times a week nothing ever would have gotten done!
phil in response to Angry
Only interested in getting your money off you no after sales service had to chase for second key. Was told car had cruise,dab and Bluetooth had none of these!! Awful experience didn't even valet car!
After viewing the car, there was an oil leak under the car and say said they will sort it. Bought the car, took it home, checked the oil level and there was no oil in the car and still had an oil leak. After spending nearly 1k on parts and labor to fix the car they paid out £250 for the repairs which is ridiculous. Kept in contact with me all the time but sales and prep team need abit of knowledge on opening the bonnets of the cars to check them over.
Revitup were very on the ball communication wise, they kept in contact letting me know when everything would be ready to go. The car was immaculate they did a good job valeting it and touching up a few of the scratches. I wouldn't have any hesitation recommending them that's for sure.
Reviewer has confirmed their email address
The whole process at revitup was great, they were very helpful, the car was immaculate and they just generally did a great job from start to finish really.
Reviewer has confirmed their email address
The best dealer in the area by far. Mark is down to earth and tells it how it is no " typical pushy sales talk" Just leaves you to it. Easy to talk to and knows what he is talking about. Wouldn't go to anyone else when buying or selling my car. Highly recommend this company
only interested in the sale not customer satisfaction. after care not so good. car had no oil in it despite a so called claimed pre delivery inspection. Ignoring my emails. Claimed hes away even though a friend went to view a car when hes supposed to be away.
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