0% Reviews
replied to
90% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


110 reviews from our car dealer reviews community
Leave a review for Reynolds Motor Group - Southend
Leave a review

110 reviews from our car dealer reviews community

Leave a review for Reynolds Motor Group - Southend
Leave a review
"FANTASTIC SERVICE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After reading some reviews on google and CDR i was a bit nervous about buying a car from reynolds motor group, but it turned out they had only recently took over their premises, and a lot of the old reviews are from the previous owners. They are really easy people to deal with, i had such a laugh in the office with my husband and Steve and Chris. They done us a fantastic deal, and the rate they got us for our finance was the best we had been offered. I am over the moon with my new car, i will definitely be back for when i am due an upgrade! Kerry xx

"Pauline and Parry"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very pleasant experience and Stuart were very helpful and easy to talk to. Wouldn't hesitate to recommend Royston Garage.

"keeley"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car yesterday from them for me and my children. They gave me great advice, we're friendly and very helpful. I have recommended them to my friends and family.

"Anna"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found the Audi A4 Avant on their website that I really liked, I spoke to the garage several times (Steve) and I was told that the car is such a great purchase that no offers will be accepted. When I got to the garage with the intention of viewing and buying it, it turned out that the car is scratched/paint chipped and uneven.....not sure what happened to this car why this was not communicated to me before I made the 90 mile round trip they were fully aware that this was the case! I was told that it was raining the day before and they hadn’t noticed it! Before you buy from this garage or at least attempt to view it please ask the right questions(!!) as to me if someone is saying that the car is top notch I don't expect to see the disaster. No effort, really disappointing experience.

"Simon111"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the best service that I have ever had. Especially from Darren at Royston Garage, I couldn't be happier.

"Honda jazz"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a lovely experience today at Royston Garage. Everything was quick, simple and straight forward. Very pleased with my car. Darren was polite and friendly. Would recommend Royston Garage any time.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Mini Cal"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ever since I purchased my car from Royston Garage I have to say its all gone well... I've had it for a couple of months now and feel like it was money well spent. My only problem with the dealer was that my car wasn't properly valeted prior to me picking it up but aside from they the dealer has been great.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"j1m"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my car for what I thought was a fair price with a 1 year warranty, low and behold 1 month down the line I had a problem. I rang the garage (darren) who gave me a policy number and told me to ring the AA so I did and they proceeded to tell me I weren't logged against that policy. So I rang him back and he gave me another polucy number, so I rang again SHOCK not logged against that policy number either. So I asked if myself or the car were on there system and guess what no I weren't. So I contacted again and he said to bring the car down and they would repair it and claim against the AA and give me a courtesy car. Fine I thought! Well the car I was given as a "courtesy car" which I told him my wife and kids would be in had no brake pads and he's reply was "its an old car besides it's just gone through an MOT". Clearly a shadey MOT as any warning lights on now are a failure! But the worst thing turned out to be that the car he gave me not only wasn't insured but not taxed either, so a potential £1200 fine and 6 points in my licence or a ban for my wife as she had just passed test and with dodgy brakes with my kids in the car, and his attitude was absolutely appalling and absolute disregard! Needless to say I took car back got money back for warranty and hope never ever to deal with this garage again! I hope no one else does either as he's customer service and back up are non existent. I would absolutely avoid this garage like the plague despite wether or not its a good price or the car you want! DO NOT BUY FROM HERE!!!

"bines"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Complete nightmare breaking sown from day one. Dealer very uncooperative.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Very Good"
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Few little things have gone wrong with the car and ive not had it long, its broken down and had to be towed. Seems like the car was low quality and maybe done it up a little, i feel we may have paid over odds. We did take the warranty and it was lucky we did, the dealer are getting these things fixed which is always a good sign. Maybe its just one of those things, runs alright and the mrs is happy, once things are sorted im sure it will be fine. Just dont think i would tell people to go here based on the problems we have had

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Used Cars in Essex

Welcome to Reynolds Motor Group

One business with its roots in Essex, is this one, Reynolds Motor Group. Originally forming and commencing trade in the year of 1979.

Reynolds Motor Group has spent many years dealing with the people of Essex. With a population of nearly 2 million people and nearly a million cars on the road, there is plenty of demand for used cars in Essex. The guys that run the show are themselves people of Essex, so they were definitely starting on the right foot. The main goals of the business have always been to provide great used cars at great prices. This is something the business continues to achieve to this day, but as times have changed and markets moved forward, so too has Reynolds Motor Groups products and stock.

Multiple finance options are readily available on all cars and all processes of purchase have been made straight forward and as simple as possible. So, whether you want a BMW 3 Series M Sport, a Range Rover Evoque or a Ssangyong Korando. Look no further because this is the place for you.

Quality used cars for sale

View our latest selection of used cars for sale in Southend-on-Sea and Basildon here.

Used car finance specialists

Find more information on used car finance and loans here.

Contact Us

Click here to get in touch with Reynolds Motor Group - quality used car retailer of Southend-on-Sea and Basildon.

Chris Reynolds LTD

T/A Reynolds Motor Group

456-460 Sutton road

Southend on sea

SS2 5EZ

Deals in: 4x4s, Cars, Motorbikes, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1979

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
110 reviews4.7 out of 5 stars — Rated Excellent
Excellent
97
Very Good
5
Average
0
Poor
2
Terrible
6

Add Review

  • Submit new information

  • Contact Information

    Address

    Reynolds Motor Group - Southend
    Roystons Garage 456 Sutton Road
    Southend-on-Sea
    Southend-on-Sea
    SS2 5EZ

    Get in touch

    01702 612472
    https://www.reynoldsmotorgroup.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Reynolds Motor Group - Southend

    Company Formed: 1979
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more